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Monday Through Friday First Call Resolution Jobs in Winfield, IL

ampliFI Loyalty Solutions

Call Center Agent

Naperville, IL · On-site

$18.50/hr

... Monday through Friday 11am-7:30pm (Sunday/Saturday Off) Responsibilities: * Serves as the first ... Conflict resolution and issue escalation skills. Preferred Skills and Experience: * Familiarity ...

Onco360

Oncology Concierge Pharmacy Technician

Woodridge, IL · On-site

$17.25 - $21/hr

Monday-Friday, shifts varying from 9:00 AM-5:30 PM or 11:30 AM-8:00 PM EST, some shifts include ... Provide first-call resolution for patient and provider inquiries, triage calls to appropriate ...

Onco360

Oncology Concierge Pharmacy Technician

Woodridge, IL · On-site

$17.25 - $21/hr

Monday-Friday, shifts varying from 9:00 AM-5:30 PM or 11:30 AM-8:00 PM EST, some shifts include ... Provide first-call resolution for patient and provider inquiries, triage calls to appropriate ...

Onco360

Oncology Concierge Pharmacy Technician

Woodridge, IL · Remote

$17.25 - $21/hr

Monday-Friday, shifts varying from 9:00 AM-5:30 PM or 11:30 AM-8:00 PM EST, some shifts include ... Provide first-call resolution for patient and provider inquiries, triage calls to appropriate ...

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All JobsMonday Through Friday First Call Resolution JobsMonday Through Friday First Call Resolution Jobs in Winfield, IL

Monday Through Friday First Call Resolution information

See Winfield, IL salary details

$13

$28

$54

How much do monday through friday first call resolution jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for monday through friday first call resolution in Winfield, IL is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $35.24 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday First Call Resolution vs Customer Service Representative?

AspectMonday Through Friday First Call ResolutionCustomer Service Representative
Primary FocusResolving customer issues on first call during weekdaysHandling customer inquiries and providing support
Work ScheduleMonday to Friday, standard business hoursVaries, often includes weekends and evenings
CertificationsCustomer service skills, communication, problem-solvingCustomer service skills, communication, sometimes specific product knowledge
Work EnvironmentCall centers, office settingsCall centers, retail, office environments

Monday Through Friday First Call Resolution focuses on resolving customer issues on the first call during standard weekday hours, emphasizing efficiency and problem-solving. Customer Service Representatives handle a broader range of customer inquiries, often with varied schedules, and may not always prioritize first call resolution. Both roles require strong communication skills and customer service experience, but their scope and work hours differ.

What cities near Winfield, IL are hiring for Monday Through Friday First Call Resolution jobs? Cities near Winfield, IL with the most Monday Through Friday First Call Resolution job openings:
Monday Through Friday First Call Resolution jobs near you

Teleheath Physician- FT, Monday Through Friday

Belle, LLC

Chicago, IL

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Telehealth Physician (Remote | Full-Time | No On-Call) Monday- Friday 9am-6pm

Join Belle, a fast-growing healthcare provider bringing innovative in-home and virtual care to seniors. Our mission is simple: improve health outcomes while making care more accessible and joyful. In this role, you'll deliver high-quality, preventive-focused care through telehealth.

What You'll Do
  • Provide routine telehealth visits with Medicare patients (E/M and Chronic Care Management)
  • Create and manage personalized care plans for ongoing conditions
  • Collaborate with our integrated care team (nurse case managers, NPs, CHWs)
  • Ensure thorough documentation in our EHR and compliance with quality measures
  • Engage patients in preventive care to reduce avoidable complications

Why Belle, Why Now

Healthcare is shifting homeward-and seniors deserve better. Belle is redefining care by embedding preventive services directly in the lives of Medicare members. By joining us now, you'll help build the future of senior care.

Requirements

What We're Looking For
  • MD or DO, Board Certified/Eligible in Family Medicine, Internal Medicine, or Geriatrics
  • 1+ year of physician experience in family medicine or internal medicine
  • Active medical license - multi-state licensure a plus
  • Experience in preventive care, senior health, or chronic condition management is a plus
  • Comfortable practicing via telehealth and using EHR systems is a plus
  • Experience providing preventive virtual care is a plus

Benefits

  • Health, Dental, and Vision Insurance Benefits
  • 401k
  • PTO, Sick, Wellness leave, and Paid Holidays
  • Opportunity for significant career growth and expansion of responsibilities
  • Ability to reshape an industry and protect lives

Apply