2

Remote First Call Resolution Jobs (NOW HIRING)

$14/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Ensure first call resolution through problems solving and effective call handling Qualifications ...

next page

Showing results 1-20

Remote First Call Resolution information

See salary details

$13

$28

$55

How much do remote first call resolution jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote first call resolution in the United States is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Remote First Call Resolution vs Remote Customer Support Specialist?

AspectRemote First Call ResolutionRemote Customer Support Specialist
Primary FocusResolving customer issues on first contactProviding support and assistance to customers
Skills RequiredProblem-solving, communication, technical knowledgeCommunication, product knowledge, patience
Work EnvironmentRemote, often with performance metricsRemote, customer-facing role
CertificationsCustomer service or technical certifications beneficialCustomer service certifications helpful

Remote First Call Resolution focuses on resolving customer issues during the initial contact, emphasizing efficiency and problem-solving. In contrast, a Remote Customer Support Specialist provides ongoing support, handling multiple interactions to assist customers. Both roles are remote, require strong communication skills, and are vital in customer service industries.

What cities are hiring for Remote First Call Resolution jobs? Cities with the most Remote First Call Resolution job openings:
What are the most commonly searched types of First Call Resolution jobs? The most popular types of First Call Resolution jobs are:
What states have the most Remote First Call Resolution jobs? States with the most job openings for Remote First Call Resolution jobs include:

Remote Customer Service Specialist First-Call Resolution

Ezarly

Manhattan, NY โ€ข Remote

$18.75 - $24.75/hr

Full-time

Posted 9 days ago


Job description

A leading e-commerce sporting company is seeking a highly skilled Customer Service Representative to provide exceptional support. This remote position involves delivering first-call resolution, responding to inquiries, and assisting customers with orders and product information. To excel, candidates require excellent communication skills, problem-solving abilities, and a reliable internet connection.

Flexible work hours, a comfortable work-from-home environment, and a chance to establish oneself in the industry are key benefits. #J-18808-Ljbffr