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Remote First Call Resolution Jobs in Calgary, AB

Fullscript

Technical Support Specialist

Calgary, AB · On-site +1

CA$70K - CA$80K/yr

Close the loop post-resolution with validation outcomes and learnings Post-Resolution Validation ... Remote-first flexibility to work where you work best, with Ottawa, Toronto, Kelowna, or Calgary ...

EventMobi

Head of Content & Campaigns

Calgary, AB · Remote

CA$120K - CA$150K/yr

EventMobi is a remote-first company, and this is a fully remote position. This role is open to ... You own the calendar and call the shots on what gets promoted. You don't wait around for direction ...

EventMobi

Head of Content & Campaigns

Calgary, AB · Remote

CA$120K - CA$150K/yr

EventMobi is a remote-first company, and this is a fully remote position. This role is open to ... You own the calendar and call the shots on what gets promoted. You don't wait around for direction ...

Globe Life Insurance

Be Seen First

Remote Client Sales Representative (Entry-Level)

Calgary, AB · Remote

CA$60K - CA$80K/yr

Training Comes First Entering a new industry can be challenging without the right foundation. New ... call centers, sales, or other client-facing positions may bring transferable skills, but ...

KBR

Senior Project Engineer

Calgary, AB · On-site +1

This role is anticipated to involve both home office (Calgary, Alberta), remote/field work, and ... Ensure strict compliance with HSE regulations, promoting a safety-first culture across all project ...

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Remote First Call Resolution information

What is the difference between Remote First Call Resolution vs Remote Customer Support Specialist?

AspectRemote First Call ResolutionRemote Customer Support Specialist
Primary FocusResolving customer issues on first contactProviding support and assistance to customers
Skills RequiredProblem-solving, communication, technical knowledgeCommunication, product knowledge, patience
Work EnvironmentRemote, often with performance metricsRemote, customer-facing role
CertificationsCustomer service or technical certifications beneficialCustomer service certifications helpful

Remote First Call Resolution focuses on resolving customer issues during the initial contact, emphasizing efficiency and problem-solving. In contrast, a Remote Customer Support Specialist provides ongoing support, handling multiple interactions to assist customers. Both roles are remote, require strong communication skills, and are vital in customer service industries.

Remote First Call Resolution jobs near you
Infographic showing various Remote First Call Resolution job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Business Development Representative (Remote)

The Sales Factory

Calgary, AB • On-site, Remote

CA$40K - CA$60K/yr

Full-time

Medical, Dental, Vision

Re-posted 21 hours ago

Job description

About The Sales Factory

The Sales Factory is a rapidly growing B2B Business Development company on a mission to set the gold standard in outbound sales prospecting. We empower organizations to close more deals through superior research, enhanced qualification, and early-stage engagement in the sales funnel. Our prospecting teams leverage cutting-edge technology to identify the right target audiences, allowing our trained Business Development Representatives to advance opportunities down the pipeline using proprietary strategies. We deliver layups, not just leads, to our clients.

This role is fully remote and open to candidates anywhere in Canada, as long as you have reliable internet access. We are looking for aspiring sales leaders who want to join a remote-first company with the flexibility to work from anywhere in the country.

At The Sales Factory, we promise one thing-you won't be bored. You'll have the opportunity to collaborate with some of the world's fastest-growing tech companies in an environment that values belonging, hard work, and fun. Whether you're an experienced professional or just starting out, we welcome you!

The Opportunity

We are building a world-class Business Development Team to support our diverse client portfolio. As a Business Development Representative, you will be responsible for sourcing, qualifying, and scheduling new customer demos or meetings, enabling our clients' sales teams to close deals effectively.

Training

Unlock your potential with our premier, hands-on sales training program! Immerse yourself in the most effective processes, innovative methods, and advanced technologies needed to excel in the tech sales industry. You'll thrive in a vibrant, energetic, and challenging environment designed to inspire and empower you. Whether you're a recent graduate or someone looking to start a new career path, no prior sales experience is necessary. Join us and discover a dynamic workspace where you can learn, grow, and make an impact from day one!

Application and Interview Process 

1. Submit Your Resume: We'd love to learn more about you! Please include a resume with your application.
2. Interview Process:
Initial Phone Call: We'll start with a friendly phone interview to get to know you better.
Quick Skills Assessment: Next, you'll complete a brief skills assessment.
Video Interview: Successful candidates will be invited for a video interview with our hiring team.
Cold Call Test: Finally, you'll get the chance to participate in a cold call test to showcase your sales skills.
3. Training and Onboarding: You'll receive comprehensive training to help you shine in your new role. We're here to support you every step of the way!
4. Compensation and Benefits: We offer a competitive salary package, with a base pay range of 40,000 to 60,000 CAD and an additional 10,000 to 20,000 CAD in commissions, plus great benefits! 

Cool Things You'll Do
  • Source and qualify outbound opportunities and develop a strong pipeline for our clients' Account Executives via communications
  • Meet weekly and monthly qualified opportunity goals to ensure client revenue objectives are met
  • Empower and assist leading fast-growth companies with Business Development Intelligence
  • Learn and maintain in-depth knowledge of our system, sales industry trends, and competition
What You Bring To The Table
  • Post secondary education
  • Passion for innovation/technology and possess a high level of integrity
  • Strong communication, analytic, and listening skills, with a positive approach
  • Self-starter and hardworking, with a track record of success and drive for achievement

What We Offer
  • Competitive salary
  • We are a fully remote team with people across North America and parts of Europe. People who succeed here are those that embrace the remote lifestyle of working wherever makes you happy! 
  • Full medical coverage (medical, dental, vision)
  • Events and activities both team-based and company-wide that inspire, educate, and cultivate well-being
$40,000 - $60,000 a year
Together we're building a culture that embraces diversity and learning, humility and excellence. The Sales Factory is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.


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