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Remote First Call Resolution Jobs in Calgary, AB

Junior Mining Engineer

Calgary, AB · On-site +1

CA$85K - CA$112K/yr

Uphold and champion a strong "safety first" culture aligned with WSP and client standards * Support ... Willingness and ability to travel internationally and to remote project locations Why Choose WSP?

Intermediate Mining Engineer

Calgary, AB · On-site +1

CA$98K - CA$130K/yr

Apply WSP and client health and safety procedures while championing a strong safety-first culture ... Ability and willingness to travel internationally and to remote project locations. Why Choose WSP?

Intermediate Mining Engineer

Calgary, AB · On-site +1

CA$98K - CA$130K/yr

Apply WSP and client health and safety procedures while championing a strong safety-first culture ... Ability and willingness to travel internationally and to remote project locations. Why Choose WSP?

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Remote First Call Resolution information

What is the difference between Remote First Call Resolution vs Remote Customer Support Specialist?

AspectRemote First Call ResolutionRemote Customer Support Specialist
Primary FocusResolving customer issues on first contactProviding support and assistance to customers
Skills RequiredProblem-solving, communication, technical knowledgeCommunication, product knowledge, patience
Work EnvironmentRemote, often with performance metricsRemote, customer-facing role
CertificationsCustomer service or technical certifications beneficialCustomer service certifications helpful

Remote First Call Resolution focuses on resolving customer issues during the initial contact, emphasizing efficiency and problem-solving. In contrast, a Remote Customer Support Specialist provides ongoing support, handling multiple interactions to assist customers. Both roles are remote, require strong communication skills, and are vital in customer service industries.

Infographic showing various Remote First Call Resolution job openings in Calgary, AB as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Junior Mining Engineer

Junior Mining Engineer

WSP

Calgary, AB • On-site, Remote

CA$85K - CA$112K/yr

Other

Posted 18 days ago


Job description

What if you could redefine what's possible? With us, you can.
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and sciencebased expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP

The Opportunity - Build the Future with Us
As part of WSP, you'll gain access to an unparalleled network of expertise, resources, and multidisciplinary projects that shape communities and protect the environment.
Join our Calgary Mining team as an Intermediate Mining Engineer (or EIT) and contribute to delivering highcalibre technical solutions for global mining clients. You'll play a key role in advancing mineral projects in a safe, costeffective, and responsible manner while growing your expertise alongside some of the industry's leading professionals.
 
#GlobalMining

Your Impact
  • Support mine planning studies through scheduling, waste placement, pit and dump design, equipment selection, and cost estimation
  • Contribute to mine design using industryleading software such as Deswik to deliver practical, optimized solutions
  • Collaborate with multidisciplinary teams to advance project outcomes across technical and advisory scopes
  • Assist in preparing bids and technical reports (PEA, PFS, FS), contributing to impactful project decisions
  • Engage with suppliers to obtain budgetary pricing for mining equipment and materials
  • Uphold and champion a strong "safety first" culture aligned with WSP and client standards
  • Support continuous improvement through innovative thinking and technical excellence in mining engineering

The Skills That Set You Apart
  • Bachelor's Degree in Mining Engineering
  • Registered as, or eligible to register as, a Professional Engineer (P.Eng.) or Engineer in Training (EIT) in Canada
  • 2-5 years of experience in open pit mine planning, with exposure to mine development or operations considered an asset
  • Experience contributing to technical mining projects and technical reports in consulting or industry environments
  • Proficiency in mine planning software such as Deswik, Vulcan, ArcGIS, or MineScape
  • Strong written and verbal communication skills, including technical reporting and presentations
  • Ability to work collaboratively across teams and adapt in a dynamic project environment
  • Willingness and ability to travel internationally and to remote project locations

Why Choose WSP?
Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.
Proudly Canadian - we are a Top 100 Employer in Canada for 2026.
A global community of brilliant minds - your next idea, mentor, or opportunity is always within reach.
Limitless opportunities start here. Whether it's across the country or around the globe, we help you tailor your role to match your ambition - because your growth drives ours.
Flexible work, real balance - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.
#WeAreWSP

Compensation
Compensation:
AB, BC, NT, NU, SK & YT: $85,100 - $112,800
MB & ON: $77,700 - $107,000
NB, NL, NS, PE & QC: $76,900 - $102,100
Disclosure:
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.

Ready to Build What Matters?
Bring your mining expertise to a team that's shaping sustainable resource development around the world. At WSP, your work will directly influence how projects are designed, delivered, and experienced - today and for generations to come.
At WSP, we exist to shape communities to advance humanity.
It's why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what's possible and shape what comes next. We are Visioneers.
As one of the world's leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.
At WSP, you'll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.
Join us.
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here.
Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. Full details here.