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Remote First Call Resolution Jobs in Calgary, AB

Intermediate Mining Engineer

Calgary, AB · On-site +1

CA$98K - CA$130K/yr

Apply WSP and client health and safety procedures while championing a strong safety-first culture ... Ability and willingness to travel internationally and to remote project locations. Why Choose WSP?

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Remote First Call Resolution information

What is the difference between Remote First Call Resolution vs Remote Customer Support Specialist?

AspectRemote First Call ResolutionRemote Customer Support Specialist
Primary FocusResolving customer issues on first contactProviding support and assistance to customers
Skills RequiredProblem-solving, communication, technical knowledgeCommunication, product knowledge, patience
Work EnvironmentRemote, often with performance metricsRemote, customer-facing role
CertificationsCustomer service or technical certifications beneficialCustomer service certifications helpful

Remote First Call Resolution focuses on resolving customer issues during the initial contact, emphasizing efficiency and problem-solving. In contrast, a Remote Customer Support Specialist provides ongoing support, handling multiple interactions to assist customers. Both roles are remote, require strong communication skills, and are vital in customer service industries.

Infographic showing various Remote First Call Resolution job openings in Calgary, AB as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Intermediate Mining Engineer

Intermediate Mining Engineer

WSP

Calgary, AB • On-site, Remote

CA$98K - CA$130K/yr

Other

Posted 17 days ago


Job description

What if you could redefine what's possible? With us, you can.
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
We are the home of ambitious, passionate, and innovative world shapers.
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
We are pathfinders and impact makers.
We are Visioneers.
We are WSP.
The Opportunity - Build the Future with Us
As part of WSP, you'll gain access to an unparalleled network of expertise, resources, and opportunities to work on meaningful, multidisciplinary projects that shape communities and protect the environment.
Join our growing Mining team in Calgary, Alberta, where you'll work alongside high-performing geologists, engineers, scientists, and business professionals supporting mineral development projects around the world. Our clients expect innovative, practical, and responsible mining solutions-and you'll play a key role in delivering them.
 
#GlobalMining
#ERI_Opportunities #carrieres_ERI
Your Impact
  • Support mine planning projects through scheduling, waste placement, pit and dump design, equipment selection, and cost estimation activities.
  • Develop open pit mine plans and production schedules using industry-leading software such as Deswik.
  • Contribute to economic mining cost models by evaluating equipment productivity, gathering vendor pricing information, and developing cost calculations.
  • Assist with the preparation of technical studies and reports, including PEA, PFS, and FS documentation.
  • Support proposal development and competitive bids for open pit mining evaluations and consulting assignments.
  • Collaborate with multidisciplinary teams to deliver safe, cost-effective, and sustainable project outcomes.
  • Apply WSP and client health and safety procedures while championing a strong safety-first culture.
  • Build your technical expertise through exposure to diverse projects, global clients, and opportunities for professional development.
The Skills That Set You Apart
  • Bachelor's Degree in Mining Engineering.
  • Registration as a Professional Engineer in Canada, or eligibility to obtain registration.
  • Minimum 7 years of relevant experience with a focus on open pit mine planning.
  • Experience in mine development, mine operations, and/or oil sands mining is considered an asset.
  • Previous consulting experience or experience in a technical services role within an exploration or mining company.
  • Demonstrated involvement in technical mining projects and technical report preparation.
  • Proficiency with mine planning and mining software packages including Deswik, Vulcan, ArcGIS, and MineScape.
  • Strong written and verbal communication skills and the ability to work effectively with multidisciplinary teams; additional language skills such as French, Spanish, or Portuguese are considered an asset.
  • Ability and willingness to travel internationally and to remote project locations.
Why Choose WSP?
Why Choose WSP? We exist to shape communities to advance humanity. The brightest engineers, advisors and scientists from across the globe call WSP home.
  • Proudly Canadian - we are a Top 100 Employer in Canada for 2026.
  • A global community of brilliant minds - your next idea, mentor, or opportunity is always within reach.
  • Limitless opportunities start here. Whether it's across the country or around the globe, we help you tailor your role to match your ambition - because your growth drives ours.
  • Flexible work, real balance - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours.
#WeAreWSP
Compensation
AB, BC, NT, NU, SK & YT: $98,800 - $130,800
MB & ON: $90,100 - $124,100
NB, NL, NS, PE & QC: $89,200 - $118,500
Disclosure
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The wage range provided in this job posting may be subject to change for business purposes.
Ready to Shape the Future?
Join WSP and help deliver innovative mining solutions that support responsible resource development around the world. If you're ready to grow your expertise, work with industry-leading professionals, and make a lasting impact on complex mining projects, we'd love to hear from you.
At WSP, we exist to shape communities to advance humanity.
It's why we bring people together who are wired to solve complex challenges - engineers, scientists, advisors, and technical experts who are driven by a common passion - to redefine what's possible and shape what comes next. We are Visioneers.
As one of the world's leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair deep local knowledge with global insights to pioneer solutions designed to leave a lasting, positive impact.
At WSP, you'll join a community of brilliant minds that push boundaries every day - applying deep expertise and fuelling innovation to help create a more connected and resilient future. Here, your ideas are valued, your growth is supported, and you are encouraged to bring your authentic self to work. We empower our people to collaborate across disciplines, challenge the status quo, and shape a career with purpose.
Join us.
Please Note:
Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe it is expected that you comply with our Health, Safety & Environment (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here.
Some safety-sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).
WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
WSP is committed to the principles of employment equity. Only the candidates selected will be contacted.
WSP does not accept unsolicited resumes from agencies. Full details here.