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Mobile Tech Support Jobs (NOW HIRING)

Grand Mental Health

Tech Support Specialist

Tulsa, OK · On-site

$52K/yr

Description TECH SUPPORT SPECIALIST Position Summary The Tech Support Specialist I provides ... Provide first-line technical support for hardware, software, mobile devices, printers, and ...

SBM Management Services LP

IT & Support Lead

Sacramento, CA · On-site

$80K - $85K/yr

Title: IT & Support Lead Compensation: $80,000-$85,000 per year Job Overview The IT & Support Lead ... Provide Tier II and Tier III support for desktops, laptops, mobile devices, applications, accounts ...

Sbmmanagement

IT & Support Lead

Sacramento, CA · On-site

$80K - $85K/yr

The IT & Support Lead is responsible for providing advanced technical support while serving as the primary lead for the IT Support and Mobile Implementation teams. This role combines Tier III ...

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

This role supports a seamless technology experience by configuring and maintaining iPhone, iPad, and Android devices through Mobile Device Management (MDM) solutions, assisting with user account ...

FHLB Des Moines

This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with ...

Quali Tech LLC

IT Support Specialist

Chaska, MN · On-site

$55K - $70K/yr

Configure, image, deploy, maintain, and recover PCs, mobile devices, printers, and shop-floor ... One to three years of IT support, help desk, desktop support, or field support experience.

Lympha Press

IT Support Specialist

Chadds Ford, PA · On-site

This role supports a seamless technology experience by configuring and maintaining iPhone, iPad, and Android devices through Mobile Device Management (MDM) solutions, assisting with user account ...

Sysco

Specialist II, Business Technology Support

Biloxi, MS · On-site

$28.99 - $43.51/hr

This position will require technical skills to be able to support and repair laptops, workstations, PDA devices, mobile computing technology, and the operating system and software associated with ...

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

This role is responsible for supporting desktop systems, Microsoft applications, mobile devices, hardware deployments, and day-to-day IT operations while serving as the primary onsite resource for ...

GTN Technical Staffing

Be Seen First

IT Support Specialist

West Hollywood, CA · On-site

$30/hr

The IT Support Specialist is a vital member of a large IT department, responsible for providing technical support and ensuring smooth operation of mobile devices and IT systems within the ...

Spiceorb

IT Support

Charlotte, NC · On-site

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte ... Troubleshoot hardware, software, mobile device, connectivity, collaboration, and access-related ...

MetroSys

IT Support Specialist

Lisle, IL · On-site

$25 - $40/hr

This role is responsible for supporting desktop systems, Microsoft applications, mobile devices, hardware deployments, and day-to-day IT operations while serving as the primary onsite resource for ...

HEI Civil - Colorado

IT Support Analyst

Castle Rock, CO · On-site

$50K - $65K/yr

We are looking to hire an experienced IT Support Analyst to join our team! Responsibilities ... Stay up-to-date with technological advancements and industry best practices for field and mobile ...

MDAEdge

Law Firm IT Support Analyst

Los Angeles, CA · On-site

... Support mobile technologies (iOS, iPadOS) and remote access tools (Citrix, VPN). • Collaborate with firmwide IT groups on planned maintenance, outages, and project deployments. • Promote and ...

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Mobile Tech Support information

See salary details

$27K

$43.5K

$66K

How much do mobile tech support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for mobile tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a mobile tech support?

Mobile Tech Support professionals are specialists who provide technical assistance and troubleshooting for mobile devices such as smartphones, tablets, and related applications. They help users solve issues related to device setup, connectivity, software malfunctions, and security concerns. These experts may work in person, over the phone, or via online chat to diagnose and resolve problems efficiently. Their goal is to ensure that mobile devices operate smoothly and users have a seamless experience.

What are the key skills and qualifications needed to thrive as a mobile tech support?

To thrive as a Mobile Tech Support specialist, you need strong troubleshooting abilities, knowledge of mobile operating systems (iOS, Android), and often a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with mobile device management (MDM) platforms, remote support tools, and help desk ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These competencies ensure timely and effective technical support, enhancing user satisfaction and minimizing device downtime.

What are some common challenges faced in a mobile tech support role, and how can they be effectively managed?

Mobile Tech Support professionals often encounter challenges such as troubleshooting diverse device models, staying updated with frequent software updates, and managing a high volume of support requests. Effective management involves continuous learning, leveraging troubleshooting documentation, and collaborating closely with other IT teams. Developing strong communication skills is also crucial, as you'll need to explain technical solutions clearly to users with varying levels of tech knowledge. Proactively tracking recurring issues can help streamline future support and improve the overall user experience.

What is the difference between Mobile Tech Support vs Computer Support Specialist?

AspectMobile Tech SupportComputer Support Specialist
CertificationsCompTIA A+, Network+; Mobile-specific certificationsCompTIA A+, Network+; general IT certifications
Work EnvironmentOn-site, remote, or in the field, focusing on mobile devicesOffice or remote, supporting desktops, laptops, and peripherals
Industry UsageTelecommunications, mobile device companies, retailCorporate IT, tech support firms, educational institutions

Mobile Tech Support and Computer Support Specialist roles share foundational IT skills and certifications but differ mainly in their focus. Mobile Tech Support specializes in troubleshooting and repairing mobile devices and related services, often in diverse environments. Computer Support Specialists handle a broader range of desktop and laptop issues within organizations. Both roles are essential in the tech support industry, with overlapping skills but distinct areas of expertise.

What cities are hiring for Mobile Tech Support jobs?

Cities with the most Mobile Tech Support job openings:

What are the most commonly searched types of Tech Support jobs?

The most popular types of Tech Support jobs are:

What states have the most Mobile Tech Support jobs?

States with the most job openings for Mobile Tech Support jobs include:

What are popular job titles related to Mobile Tech Support jobs?

For Mobile Tech Support jobs, the most frequently searched job titles are:

Infographic showing various Mobile Tech Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 17% Part Time, 11% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Tech Support Specialist

Tulsa, OK • On-site

Grand Mental Health
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Grand Mental Healthexternal

$52K/yr

Full-time

Posted 9 days ago

Grand Mental Health rating

5.2

Company rating: 5.2 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

Job description

Description
TECH SUPPORT SPECIALIST
Position Summary
The Tech Support Specialist I provides frontline technical support to employees and end users by installing, configuring, maintaining, and troubleshooting hardware, software, mobile devices, and related technology systems. This position serves as a primary point of contact for technology support requests and is responsible for delivering excellent customer service while ensuring efficient resolution of technical issues.
Shifts are Sunday-Thursday 12pm to 9pm and Tuesday-Saturday 12pm to 9pm.
Shifts will be worked one half day in the office at Skyline I at 6111 E Skelly Drive in Tulsa OK and the second half remotely (from5pm to 9pm)
Essential Duties and Responsibilities
  • Provide first-line technical support for hardware, software, mobile devices, printers, and peripheral equipment.
  • Install, configure, maintain, and troubleshoot desktop and laptop computers, mobile devices, and related technologies.
  • Support Microsoft Windows operating systems, Microsoft 365 applications, web-based applications, and agency-specific software.
  • Create, document, update, and resolve support tickets in accordance with established procedures.
  • Set up and deploy computer equipment, mobile devices, and user accounts according to organizational standards.
  • Assist users with password resets, account access issues, and basic security-related requests.
  • Maintain inventory records for hardware, software, and technology assets.
  • Escalate unresolved technical issues to appropriate technical resources when necessary.
  • Provide excellent customer service and communicate effectively with users of varying technical skill levels.
  • Assist with technology deployments, equipment replacements, system upgrades, and other assigned projects.
  • Maintain knowledge of current technology trends, agency systems, and support procedures.
  • Follow organizational security policies and technology standards.
  • Perform other duties as assigned.
Knowledge, Skills, and Abilities
  • Knowledge of computer hardware, software, operating systems, and mobile devices.
  • Basic understanding of networking concepts and troubleshooting techniques.
  • Familiarity with Microsoft Windows operating systems and Microsoft 365 applications.
  • Ability to diagnose and resolve routine technical problems.
  • Strong customer service and interpersonal skills.
  • Effective oral and written communication skills.
  • Ability to prioritize workload and manage multiple requests simultaneously.
  • Ability to document technical issues and resolutions accurately.
  • Ability to learn new technologies and adapt to changing technical environments.
  • Ability to work independently and as part of a team.
Minimum Qualifications
Education
  • Associate degree in Information Technology, Computer Science, or related field preferred.
  • Equivalent combination of education, training, and experience may be considered.
Experience
  • One (1) to three (3) years of experience providing technical support in a help desk, desktop support, or related information technology environment preferred.
Certifications
  • Relevant technology certifications are preferred but not required.

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