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Mobile Tech Support Jobs in Tennessee (NOW HIRING)

Careers at Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

The IT Support Technician serves as the primary frontline support contact for Truxton employees ... Providing responsive technical support for employees across hardware, software, mobile devices ...

Truxton

IT Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

Description The IT Support Technician serves as the primary frontline support contact for Truxton ... Providing responsive technical support for employees across hardware, software, mobile devices ...

Nextech

IT Support Specialist

Franklin, TN

Configure, deploy, and support desktops, laptops, mobile devices, and related hardware. * Assist ... Stay current on emerging technologies, security practices, and IT support trends. Required Skills

GBE Alliance

IT Support Analyst

Nashville, TN · On-site

The IT Support Analyst provides support to business users in their use of IT equipment, networks ... Proficient in computer and mobile device operating systems such as Windows, MacOS, iPadOS, iOS ...

New

GBE Alliance

IT Support Analyst

Nashville, TN

The IT Support Analyst provides support to business users in their use of IT equipment, networks ... Proficient in computer and mobile device operating systems such as Windows, MacOS, iPadOS, iOS ...

New

Tishman Speyer

Senior IT Support Specialist

Midtown, TN · On-site

$115K - $135K/yr

Position Summary Tishman Speyer is seeking a highly skilled and experienced Senior IT Support ... Experience with Intune Mobile Device Management (MDM). * Background in supporting hybrid or mobile ...

Atmos Energy Corporation

IT Support Technician

Franklin, TN · On-site

$21.25 - $29.25/hr

... mobile mounting equipment, modems, antennas, and network equipment for employees in a geographical ... May support telecom equipment including, phone systems and patch panel facilities in field offices ...

FirstBank

IT Site Support Engineer

Franklin, TN · On-site

Associate must provide top quality IT Support to all employees in the local office and other ... mobile devices), and the swift resolution of software and hardware issues. * Provide responsive ...

Atmosenergy

IT Support Technician

Franklin, TN · On-site

$21.25 - $29.25/hr

... mobile mounting equipment, modems, antennas, and network equipment for employees in a geographical ... May support telecom equipment including, phone systems and patch panel facilities in field offices ...

FirstBank

IT Site Support Engineer

Franklin, TN · On-site

Associate must provide top quality IT Support to all employees in the local office and other ... mobile devices), and the swift resolution of software and hardware issues. * Provide responsive ...

FirstBank

IT Site Support Engineer

Franklin, TN

Associate must provide top quality IT Support to all employees in the local office and other ... mobile devices), and the swift resolution of software and hardware issues. * Provide responsive ...

FirstBank

IT Site Support Engineer

Franklin, TN · On-site

Associate must provide top quality IT Support to all employees in the local office and other ... mobile devices), and the swift resolution of software and hardware issues. * Provide responsive ...

IntelliPro

IT Specialist

Cookeville, TN · On-site

We are seeking an experienced IT Specialist to provide frontline technical support for enterprise ... Responsibilities : • Provide onsite and remote technical support for desktops, laptops, mobile ...

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Mobile Tech Support information

What is a mobile tech support?

Mobile Tech Support professionals are specialists who provide technical assistance and troubleshooting for mobile devices such as smartphones, tablets, and related applications. They help users solve issues related to device setup, connectivity, software malfunctions, and security concerns. These experts may work in person, over the phone, or via online chat to diagnose and resolve problems efficiently. Their goal is to ensure that mobile devices operate smoothly and users have a seamless experience.

What are the key skills and qualifications needed to thrive as a mobile tech support?

To thrive as a Mobile Tech Support specialist, you need strong troubleshooting abilities, knowledge of mobile operating systems (iOS, Android), and often a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with mobile device management (MDM) platforms, remote support tools, and help desk ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These competencies ensure timely and effective technical support, enhancing user satisfaction and minimizing device downtime.

What are some common challenges faced in a mobile tech support role, and how can they be effectively managed?

Mobile Tech Support professionals often encounter challenges such as troubleshooting diverse device models, staying updated with frequent software updates, and managing a high volume of support requests. Effective management involves continuous learning, leveraging troubleshooting documentation, and collaborating closely with other IT teams. Developing strong communication skills is also crucial, as you'll need to explain technical solutions clearly to users with varying levels of tech knowledge. Proactively tracking recurring issues can help streamline future support and improve the overall user experience.

What is the difference between Mobile Tech Support vs Computer Support Specialist?

AspectMobile Tech SupportComputer Support Specialist
CertificationsCompTIA A+, Network+; Mobile-specific certificationsCompTIA A+, Network+; general IT certifications
Work EnvironmentOn-site, remote, or in the field, focusing on mobile devicesOffice or remote, supporting desktops, laptops, and peripherals
Industry UsageTelecommunications, mobile device companies, retailCorporate IT, tech support firms, educational institutions

Mobile Tech Support and Computer Support Specialist roles share foundational IT skills and certifications but differ mainly in their focus. Mobile Tech Support specializes in troubleshooting and repairing mobile devices and related services, often in diverse environments. Computer Support Specialists handle a broader range of desktop and laptop issues within organizations. Both roles are essential in the tech support industry, with overlapping skills but distinct areas of expertise.

What are the most commonly searched types of Tech Support jobs in Tennessee?

The most popular types of Tech Support jobs in Tennessee are:

What cities in Tennessee are hiring for Mobile Tech Support jobs?

Cities in Tennessee with the most Mobile Tech Support job openings:

Infographic showing various Mobile Tech Support job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 14% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

IT Support Technician

Nashville, TN • On-site

Careers at Truxton
See more jobs at Careers at Truxtonexternal

$20.75 - $28.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Provide technical support for hardware, software, mobile devices, printers, and connectivity issues for employees.

  • Assist with onboarding, offboarding, equipment setup, access changes, and maintain records of user access and technology assets.

  • Support daily IT operations, contribute to documentation, process improvements, and coordinate with vendors and managed service providers.

Job description

Description:

The IT Support Technician serves as the primary frontline support contact for Truxton employees, providing timely assistance with workstation, software, mobile device, printer, telephony, account access, and remote connectivity issues. This role supports day-to-day IT operations, assists with onboarding and offboarding, maintains user access and equipment records, coordinates with managed service providers and vendors, and contributes to IT documentation, training, cybersecurity awareness, and operational improvement initiatives.


WHAT YOU WILL BE DOING


Device Support & Troubleshooting

  • Providing responsive technical support for employees across hardware, software, mobile devices, phones, printers, and connectivity.
  • Troubleshooting issues, resolving requests, and coordinating escalations with vendors or managed service providers when needed.
  • Assisting with onboarding, offboarding, equipment setup, access changes, and user support documentation.
  • Maintaining accurate records for technology assets, support requests, user access, and IT procedures.

IT Support Tasks

  • Supporting cybersecurity, compliance, audit, and training-related activities as part of daily IT operations.
  • Contributing to technology projects, process improvements, documentation, and employee-facing support resources.
  • Building strong working relationships across departments while delivering professional and service-oriented IT support.
  • Performing other duties as assigned.
Requirements:

Attributes and Abilities

  • Strong customer service mindset with the ability to communicate clearly and professionally with employees at all levels.
  • Strong troubleshooting skills and the ability to diagnose issues, gather facts, document findings, and follow through to resolution.
  • Detail-oriented and organized, with the ability to manage multiple tickets, requests, onboarding tasks, and documentation updates.
  • Comfortable working independently while also collaborating with internal teams, vendors, managed service providers, and department leaders.
  • Willingness to learn new systems, support evolving technology needs, and contribute to process improvement.


Experience and Skills

  • Highly proficient in network, hardware, and software troubleshooting.
  • Experience with Microsoft 365 business applications and cloud productivity tools, including SharePoint, Power Platform, Power BI, Microsoft Fabric, Teams, and Copilot.


Education and Designations

  • Bachelor’s Degree in IT or other disciplined study, and/or experience in the IT industry.


ABOUT TRUXTON


WHO WE ARE

Truxton is a premier provider of wealth, banking, and family office services for wealthy individuals, their families, and their business interests. Serving clients across the world, Truxton’s vastly experienced team of professionals provides customized solutions to its clients’ complex financial needs. Founded in 2004 in Nashville, Tennessee, Truxton upholds its original guiding principle: do the right thing. Truxton Trust Company is a subsidiary of financial holding company, Truxton Corporation (OTCPK: TRUX).


MISSION STATEMENT

To do the right thing every day, putting our clients’ interests first, with distinctive, comprehensive financial solutions that protect and promote client prosperity and quality of life.


WHAT WE OFFER

  • 401k + company match
  • Medical, life, dental, vision insurance
  • Paid federal holidays and vacation
  • Employee assistance program (EAP)
  • Support towards continued learning and industry certifications


WHY YOU SHOULD WORK HERE

  • Truxton is a highly profitable and growing company that has been recognized by American Banker as the 7th best community bank (top-ranking TN bank) based on 3-year ROAE
  • Opportunities to grow your expertise, take on new challenges, and gain exposure to a wide range of sophisticated work
  • Because we are a smaller company, you will have the opportunity to chart your own course and contribute to initiatives that go beyond your job title
  • Opportunities for incentive bonuses through new business referral