ZipRecruiter

Log In

1

Mobile Tech Support Jobs in Toronto, ON (NOW HIRING)

ALAMOS GOLD INC.

IT Support Analyst

Toronto, ON

CA$70K - CA$90K/yr

Configure, deploy, and support laptops, mobile devices, peripherals, and collaboration tools ... Maintain detailed IT asset inventory and equipment records * Document incidents, requests ...

Affirm

IT Support Administrator I

Toronto, ON · Hybrid

CA$63K - CA$83K/yr

Our team supports onboarding, troubleshooting, and scaling technology across locations. We focus on ... Mobile device management technologies Pluses: * Experience administering Google for Business * Self ...

Almag Aluminum

IT Technical Support Co-op

Brampton, ON · On-site

CA$19.25/hr

An integral part of the ALMAG Aluminium Information Technology Department the IT Technical Support ... mobile devices (apple and android) * Knowledgeable with Microsoft Operating Systems and Office ...

Almag Aluminum

IT Technical Support Co-op

Brampton, ON

CA$19.25/hr

An integral part of the ALMAG Aluminium Information Technology Department the IT Technical Support ... mobile devices (apple and android) * Knowledgeable with Microsoft Operating Systems and Office ...

Td

Senior IT Support Analyst

Toronto, ON

CA$81K - CA$115K/yr

Technology Solutions Pay Details: $81,600 - $115,200 CAD TD is committed to providing fair and ... Support corporate mobile phones and approved BYOD devices, including enrolment, Intune compliance ...

Circular Materials

CA$65K - CA$75K/yr

OVERVIEW Circular Materials is seeking hands-on IT Operations & M3 Support Analyst to support the M3 Post-Collection Portal, rugged mobile devices, and broader IT Operations activities. This is a ...

Gategroup

IT Deskside Support Analyst

Mississauga, ON · On-site

Basic understanding of Active Directory, network connectivity, and VPN technologies. Experience supporting laptops, desktops, printers, and mobile devices. Familiarity with remote support tools and ...

next page

Showing results 1-20

All JobsMobile Tech Support JobsMobile Tech Support Jobs in Toronto, ON

Mobile Tech Support information

What is a mobile tech support?

Mobile Tech Support professionals are specialists who provide technical assistance and troubleshooting for mobile devices such as smartphones, tablets, and related applications. They help users solve issues related to device setup, connectivity, software malfunctions, and security concerns. These experts may work in person, over the phone, or via online chat to diagnose and resolve problems efficiently. Their goal is to ensure that mobile devices operate smoothly and users have a seamless experience.

What are the key skills and qualifications needed to thrive as a mobile tech support?

To thrive as a Mobile Tech Support specialist, you need strong troubleshooting abilities, knowledge of mobile operating systems (iOS, Android), and often a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with mobile device management (MDM) platforms, remote support tools, and help desk ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These competencies ensure timely and effective technical support, enhancing user satisfaction and minimizing device downtime.

What are some common challenges faced in a mobile tech support role, and how can they be effectively managed?

Mobile Tech Support professionals often encounter challenges such as troubleshooting diverse device models, staying updated with frequent software updates, and managing a high volume of support requests. Effective management involves continuous learning, leveraging troubleshooting documentation, and collaborating closely with other IT teams. Developing strong communication skills is also crucial, as you'll need to explain technical solutions clearly to users with varying levels of tech knowledge. Proactively tracking recurring issues can help streamline future support and improve the overall user experience.

What is the difference between Mobile Tech Support vs Computer Support Specialist?

AspectMobile Tech SupportComputer Support Specialist
CertificationsCompTIA A+, Network+; Mobile-specific certificationsCompTIA A+, Network+; general IT certifications
Work EnvironmentOn-site, remote, or in the field, focusing on mobile devicesOffice or remote, supporting desktops, laptops, and peripherals
Industry UsageTelecommunications, mobile device companies, retailCorporate IT, tech support firms, educational institutions

Mobile Tech Support and Computer Support Specialist roles share foundational IT skills and certifications but differ mainly in their focus. Mobile Tech Support specializes in troubleshooting and repairing mobile devices and related services, often in diverse environments. Computer Support Specialists handle a broader range of desktop and laptop issues within organizations. Both roles are essential in the tech support industry, with overlapping skills but distinct areas of expertise.

What are the most commonly searched types of Tech Support jobs in Toronto, ON?

The most popular types of Tech Support jobs in Toronto, ON are:

Infographic showing various Mobile Tech Support job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 17% Part Time, 11% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

IT Support Analyst

Toronto, ON

ALAMOS GOLD INC.
1 - 5K employees
Learn more about ALAMOS GOLD INC.external

CA$70K - CA$90K/yr

Full-time

Posted 14 days ago

Job description

Alamos Gold Inc.

Alamos is a Canadian-based intermediate gold producer with diversified production from three operations in North America. This includes the Island Gold District and Young-Davidson mine in northern Ontario, Canada, and the Mulatos District in Sonora State, Mexico. Additionally, the Company has a strong portfolio of growth projects including the IGD Expansion, and the Lynn Lake project in Manitoba, Canada. Alamos employs more than 2,400 people and is committed to the highest standards of sustainable development. The Company’s shares are traded on the TSX and NYSE under the symbol AGI.

IT Support Analyst

Reporting to the IT Service Delivery Manager, the IT Support Analyst is responsible for delivering exceptional technical support to employees across the organization. This role serves as the primary point of contact for IT support while also supporting device management, software deployment, user onboarding, and endpoint administration.

Primary Responsibilities: 

  • Provide first and second-level support via phone, email, Teams, walk-ups, and the IT service portal
  • Troubleshoot and resolve hardware, software, mobile device, Microsoft 365, and connectivity issues
  • Configure, deploy, and support laptops, mobile devices, peripherals, and collaboration tools
  • Manage employee onboarding and offboarding activities, including account creation, device setup and technology orientation
  • Support endpoint management through Microsoft Intune, including device enrollment compliance, and application deployments
  • Deploy software and updates using automated deployment tools such as Intune and PDQ
  • Maintain detailed IT asset inventory and equipment records
  • Document incidents, requests, procedures, and solutions within the ITSM platform
  • Contribute to IT projects, process improvements, and technology rollouts

What You Bring!

  • 4+ years of experience in IT support, service desk, or desktop support roles
  • Strong knowledge of Windows 11 and Microsoft 365
  • Experience with employee onboarding, device deployment, and account provisioning
  • Experience supporting mobile devices and endpoint management solutions
  • Solid experience with Microsoft Intune, ServiceNow, and software deployment tools such as PDQ is required
  • Excellent troubleshooting, communication, and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Exceptional documentation and record-keeping skills
  • Proficient in demonstrating analytical and problem-solving skills
  • Working knowledge of networks and network cabling preferred

Target Salary Range: CAD $70,000 - $90,000
The expected salary range for this role is intended to support transparency and informed decision making. Final compensation will be based on skills, experience and internal equity.

Alamos Gold Inc. may use artificial intelligence to initially screen or assess applicants for this position with respect to mandatory job requirements. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

Alamos Gold Inc. (the “Company”) is committed to creating and maintaining an accessible environment for all third parties, and will provide accommodation where required, in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”). The Company is committed to excellence in serving all third parties including people with disabilities and will do so by preventing and removing barriers to accessibility and meeting the requirements under the Act in a timely fashion

This is an existing vacancy.

Apply