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Mobile Tech Support Jobs in Jackson, MS (NOW HIRING)

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with ... Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile ...

Brown Group Companies

IT Support Tech

Ridgeland, MS

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with ... Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile ...

Beacon Systems, Inc

IT Support Specialist

Jackson, MS · On-site

Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update ... t or service desk experience. Knowledge of Windows 10/11, Microsoft Office 365, Azure/Active ...

CYNET SYSTEMS

IT Support Specialist

Jackson, MS · On-site

$60 - $65/hr

Repair desktop PCs, laptops, printers, monitors, and mobile devices. * Install, configure, and ... t or service desk experience. Benefits: Our Benefits Include: * Medical, Dental, and Vision ...

Lorven Technologies

Client Support Technician

Jackson, MS · On-site

$18.50 - $25.50/hr

Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update ... Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience.

New

Lorven Technologies, Inc.

Client Support Technician

Jackson, MS · On-site

$18.75 - $25.75/hr

Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update ... Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience.

New

Serigor, Inc.

Client Support Technician (Onsite)

Jackson, MS · On-site

$18.50 - $25.50/hr

Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update ... Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience.

VIVA USA INC

Client Support Technician

Jackson, MS · On-site

$18.75 - $25.75/hr

Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update ... Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience.

Indotronix

Be Seen First

Desktop Support Specialist

Jackson, MS · On-site

$25 - $30/hr

... Technology or Computer Science. * 1 to 4 years of relevant IT support or service desk experience ... Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update ...

New

KēSTA I.T.

Client Support Technician

Jackson, MS · On-site

$1/hr

T is actively seeking a Client Support Technician for an immediate contract engagement with our ... mobile devices, and other technology equipment, as well as installing and maintaining operating ...

New

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All JobsMobile Tech Support JobsMobile Tech Support Jobs in Jackson, MS

Mobile Tech Support information

See Jackson, MS salary details

$23.5K

$37.9K

$57.5K

How much do mobile tech support jobs pay per year?

As of Sep 11, 2026, the average yearly pay for mobile tech support in Jackson, MS is $37,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.

What is a mobile tech support?

Mobile Tech Support professionals are specialists who provide technical assistance and troubleshooting for mobile devices such as smartphones, tablets, and related applications. They help users solve issues related to device setup, connectivity, software malfunctions, and security concerns. These experts may work in person, over the phone, or via online chat to diagnose and resolve problems efficiently. Their goal is to ensure that mobile devices operate smoothly and users have a seamless experience.

What are the key skills and qualifications needed to thrive as a mobile tech support?

To thrive as a Mobile Tech Support specialist, you need strong troubleshooting abilities, knowledge of mobile operating systems (iOS, Android), and often a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with mobile device management (MDM) platforms, remote support tools, and help desk ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These competencies ensure timely and effective technical support, enhancing user satisfaction and minimizing device downtime.

What are some common challenges faced in a mobile tech support role, and how can they be effectively managed?

Mobile Tech Support professionals often encounter challenges such as troubleshooting diverse device models, staying updated with frequent software updates, and managing a high volume of support requests. Effective management involves continuous learning, leveraging troubleshooting documentation, and collaborating closely with other IT teams. Developing strong communication skills is also crucial, as you'll need to explain technical solutions clearly to users with varying levels of tech knowledge. Proactively tracking recurring issues can help streamline future support and improve the overall user experience.

What is the difference between Mobile Tech Support vs Computer Support Specialist?

AspectMobile Tech SupportComputer Support Specialist
CertificationsCompTIA A+, Network+; Mobile-specific certificationsCompTIA A+, Network+; general IT certifications
Work EnvironmentOn-site, remote, or in the field, focusing on mobile devicesOffice or remote, supporting desktops, laptops, and peripherals
Industry UsageTelecommunications, mobile device companies, retailCorporate IT, tech support firms, educational institutions

Mobile Tech Support and Computer Support Specialist roles share foundational IT skills and certifications but differ mainly in their focus. Mobile Tech Support specializes in troubleshooting and repairing mobile devices and related services, often in diverse environments. Computer Support Specialists handle a broader range of desktop and laptop issues within organizations. Both roles are essential in the tech support industry, with overlapping skills but distinct areas of expertise.

Infographic showing various Mobile Tech Support job openings in Jackson, MS as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 17% Part Time, 11% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,890 per year, or $18.2 per hour.

IT Support Tech

Ridgeland, MS • On-site

Brown Group
51 - 200 employees
Learn more about Brown Groupexternal

$18.75 - $25.50/hr

Full-time

Posted 29 days ago

Job description

We are seeking a dependable and customer-focused IT Support Technician to provide assistance to ensure the smooth operation of our organization's technology systems. The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational.
Job Summary: The IT Support Tech will assist the IT department in all aspects of networking, micro market installation and maintenance, firewall management, running network cable and electronic device support.
Essential Functions and Responsibilities:
  • Lives and models BROWN VALUES in everything we do.
  • Install Micro Markets:
    • Physically secure equipment in cabinets
    • Determine the best location for cameras and physically install security cameras to observe products and purchases.
    • Determine best network / internet connection available (customer provided/wireless.)
  • Technical Support for Brown Group Companies
    • Assist with smartphones and technical issues
    • Install, configure, maintain, and troubleshoot computers, laptops, monitors, printers, mobile devices, and other IT equipment.
    • Troubleshoot applications, software, and devices
  • Set up new user accounts, workstations, software, and equipment.
  • Report outstanding issues that are not resolved that day
  • Participate in all IT department projects as needed
  • Assist with software updates, system maintenance, backups, and security procedures.
  • Follow IT security policies and help protect company systems and data.

Physical Demands:
  • Able to lift 10 lbs. frequently and 40 lbs. intermittently
  • Able to bend, stoop and climb on an intermittent basis.
  • Must be able to stand, walk, and sit for prolonged periods of time.

Work Environment:
  • Position will work in various settings including office, industrial spaces, and breakrooms.
  • Exposed to cold, hot, and rainy conditions.
  • Significant time spent traveling to locations.

  • Valid driver's license and approved driving record.
  • 2-year associates degree a plus.
  • Strong written and verbal communication skills.
  • Knowledge of client/server infrastructure concepts, theories, and applications.
  • Experience with Microsoft Office 365 required
  • Windows 7 and 10 experience
  • IOS and android knowledgeable
  • Must use personal vehicle to travel to locations and will receive mileage reimbursement.
  • Understanding of network security and necessity
  • Knowledge of network cabling a plus

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