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Mobile Tech Support Jobs in Jackson, MS (NOW HIRING)

Freeman Health System

Mobile Therapist

Jackson, MS

Support care coordination and referrals to internal and external services. * Participate in ... technology. * Must be able to work under stressful conditions and irregular hours. TB test upon ...

T-Mobile

Mobile Associate - Retail Sales

Madison, MS · On-site

$20/hr

... supports retail operations by engaging customers and facilitating their technology and service ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

Madison, MS · On-site

$20/hr

... supports retail operations by engaging customers and facilitating their technology and service ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

Threshold 360

Creator (360° Photographer)

Jackson, MS · On-site

$35 - $60/hr

Opportunity to work with cutting-edge technology * Support from a full-time dedicated field ... This should only take a few minutes and could be completed through a mobile device. Don't overthink ...

New

Threshold 360

Creator (360° Photographer)

Jackson, MS · On-site

$35 - $60/hr

Opportunity to work with cutting-edge technology * Support from a full-time dedicated field ... This should only take a few minutes and could be completed through a mobile device. Don't overthink ...

New

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All JobsMobile Tech Support JobsMobile Tech Support Jobs in Jackson, MS

Mobile Tech Support information

See Jackson, MS salary details

$23.5K

$37.9K

$57.5K

How much do mobile tech support jobs pay per year?

As of Sep 12, 2026, the average yearly pay for mobile tech support in Jackson, MS is $37,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $41,000.00 per year, depending on experience, location, and employer.

What is a mobile tech support?

Mobile Tech Support professionals are specialists who provide technical assistance and troubleshooting for mobile devices such as smartphones, tablets, and related applications. They help users solve issues related to device setup, connectivity, software malfunctions, and security concerns. These experts may work in person, over the phone, or via online chat to diagnose and resolve problems efficiently. Their goal is to ensure that mobile devices operate smoothly and users have a seamless experience.

What are the key skills and qualifications needed to thrive as a mobile tech support?

To thrive as a Mobile Tech Support specialist, you need strong troubleshooting abilities, knowledge of mobile operating systems (iOS, Android), and often a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with mobile device management (MDM) platforms, remote support tools, and help desk ticketing systems is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These competencies ensure timely and effective technical support, enhancing user satisfaction and minimizing device downtime.

What are some common challenges faced in a mobile tech support role, and how can they be effectively managed?

Mobile Tech Support professionals often encounter challenges such as troubleshooting diverse device models, staying updated with frequent software updates, and managing a high volume of support requests. Effective management involves continuous learning, leveraging troubleshooting documentation, and collaborating closely with other IT teams. Developing strong communication skills is also crucial, as you'll need to explain technical solutions clearly to users with varying levels of tech knowledge. Proactively tracking recurring issues can help streamline future support and improve the overall user experience.

What is the difference between Mobile Tech Support vs Computer Support Specialist?

AspectMobile Tech SupportComputer Support Specialist
CertificationsCompTIA A+, Network+; Mobile-specific certificationsCompTIA A+, Network+; general IT certifications
Work EnvironmentOn-site, remote, or in the field, focusing on mobile devicesOffice or remote, supporting desktops, laptops, and peripherals
Industry UsageTelecommunications, mobile device companies, retailCorporate IT, tech support firms, educational institutions

Mobile Tech Support and Computer Support Specialist roles share foundational IT skills and certifications but differ mainly in their focus. Mobile Tech Support specializes in troubleshooting and repairing mobile devices and related services, often in diverse environments. Computer Support Specialists handle a broader range of desktop and laptop issues within organizations. Both roles are essential in the tech support industry, with overlapping skills but distinct areas of expertise.

Infographic showing various Mobile Tech Support job openings in Jackson, MS as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 17% Part Time, 11% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,890 per year, or $18.2 per hour.

Mobile Repair Technician - Field Position

Flowood, MS • On-site

United Smart Tech
Wireless Telecommunications Carriers • 51 - 200 employees
Learn more about United Smart Techexternal

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 9 days ago

Job description

Mobile Repair Technician
uBreakiFix by Asurion
Love technology, troubleshooting, and working on the go? Join uBreakiFix by Asurion as a
Mobile Device Repair Technician and turn your passion for tech into a rewarding career.
You'll travel locally in a fully equipped, company-provided repair van, fix mobile devices on-site,
and deliver top-tier service that keeps people connected-no shop walls, no routine office desk.
Pay & Earnings
  • Earn More as You Perform - $16-$22+ Per Hour with Uncapped Commission & Performance Bonuses!Paid Bi-Weekly
  • Paid Training from Day One: Get paid while learning our systems, technical skills, and repair standards.

Perks & Benefits
  • Company Van Provided: Fully equipped mobile workspace with company-paid gas,
  • maintenance, and insurance-zero wear and tear on your personal vehicle.
  • Health & Wellness: Comprehensive medical, dental, vision, and life insurance.
  • Time Off: Paid time off (PTO)
  • Career Growth: Ongoing technical certifications and clear paths for advancement.

What You'll Do
  • Drive a company repair van to customer locations to diagnose and repair smartphones,
  • tablets, and consumer electronics.
  • Deliver high-quality, convenient on-site repairs while ensuring a great customer
  • experience.
  • Educate customers on device protection plans, accessories, and support options.
  • Manage your daily route efficiently and maintain inventory inside your mobile workspace.

What You'll Bring
  • Valid driver's license with a clean driving record.
  • Experience in electronics repair, troubleshooting, hands-on mechanical work, or
  • retail/customer service.
  • Comfortable working independently in the field and managing a daily schedule.
  • Strong communication skills and a customer-first mindset.
  • Ability to work flexible hours, including weekends when required.

Ready to hit the road? Apply now through our quick 2-minute application process and start
building your tech career with uBreakiFix by Asurion.
uBreakiFix by Asurion is proud to be an equal-opportunity employer, committed to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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