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Mobile Device Support Technician Jobs (NOW HIRING)

Promantis Inc

Mobile Device Support Technician

Manhattan, NY · On-site

$41K - $51K/yr

The Mobile Device Support Technician will provide technical support for the Real Time Field Force (RTFF) mobile application used by over 250 ENS CODE Inspectors City-Wide. This position supports HPD ...

blueStone

Mobile Device Support Specialist

Tampa, FL · On-site

... to find them a Mobile Device Support Specialist. This role is on the End-User Computing team, which is responsible for testing, designing and implementing user facing enterprise solutions ...

Quantix

Field IT Support Technician

Dallas, TX · On-site

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six ... This may include desktop, laptop, tablet, printer, mobile device and software support. Required ...

System One

Mobile Device Administrator

Rockville, MD · On-site

Mobile Device support and troubleshooting, including o Device Procurement (Phones, Tablets & Hotspot/MiFi) via DHHS-provided tools and interfaces o Device Configuration Management o Assignment and ...

Quantix

Field IT Support Technician

Dallas, TX · On-site

Job Title: Field IT Support Technician Location: Dallas, TX Type: Contract to hire Length: Six ... This may include desktop, laptop, tablet, printer, mobile device and software support. Required ...

Quantix, Inc.

Field IT Support Technician

Dallas, TX · On-site

They are seeking a Field IT Support Technician to assist clinics with their IT needs, providing ... Required : • Windows desktop / laptop support. • MS Office support. • Mobile device support ...

Quantix, Inc.

Field IT Support Technician

Dallas, TX · On-site

They are seeking a Field IT Support Technician to assist clinics with their IT needs, including ... printer, mobile device and software support Qualifications : Required : • Windows desktop ...

Sharetec

Device Support Technician

Fort Wayne, IN · On-site

$50K - $55K/yr

The Role As a Device Support Technician - Tier 1, you'll provide front-line support to our credit union customers, troubleshooting hardware issues as they relate to the Sharetec system and delivering ...

Sharetec

Device Support Technician

Fort Wayne, IN · Hybrid

$50K - $55K/yr

Description Sharetec is looking for a Device Support Technician - T1 to join our team! At Sharetec, we believe in a people-first business. Our mission is to make millions of people's lives easier by ...

EOS

Device Support Technician

Seattle, WA · On-site

$33.66 - $36.06/hr

Act as the main POC for device troubleshooting * Improve and maintain the repository of manual test ... Experience PC/Mac/Mobile recording software * Education Relevant degree or proven track record

EOS

Device Support Technician

Seattle, WA

$24.50 - $33.50/hr

Act as the main POC for device troubleshooting * Improve and maintain the repository of manual test ... Experience PC/Mac/Mobile recording software * Education Relevant degree or proven track record

Sharetec

Device Support Technician

Fort Wayne, IN · On-site

$50K - $55K/yr

Sharetec is looking for a Device Support Technician - T1 to join our team! At Sharetec, we believe in a people-first business. Our mission is to make millions of people's lives easier by developing ...

EOS

Device Support Technician

Seattle, WA · On-site

$33.66 - $36.06/hr

Act as the main POC for device troubleshooting * Improve and maintain the repository of manual test ... Experience PC/Mac/Mobile recording software * Education Relevant degree or proven track record

HEI Civil - Colorado

IT Support Analyst

Castle Rock, CO · On-site

Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, Mobile Device Management) are a plus. Education and Experience: * Education: Bachelor's degree in Computer ...

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Mobile Device Support Technician information

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$27K

$43.5K

$66K

How much do mobile device support technician jobs pay per year?

As of Sep 11, 2026, the average yearly pay for mobile device support technician in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a mobile device support technician do?

A Mobile Device Support Technician is responsible for installing, configuring, troubleshooting, and maintaining mobile devices such as smartphones, tablets, and related software within an organization. They assist users with technical issues, ensure devices are secure, and often manage device connectivity to company networks. Their role may also include setting up new devices, updating operating systems, and educating users on best practices for mobile security and usage.

What are the key skills and qualifications needed to thrive as a mobile device support technician?

To thrive as a Mobile Device Support Technician, you need a solid understanding of mobile operating systems (iOS, Android), troubleshooting skills, and often a relevant IT certification such as CompTIA A+. Familiarity with mobile device management (MDM) platforms, remote support tools, and ticketing systems is typically required. Strong communication, patience, and problem-solving abilities help technicians assist users effectively and manage technical issues efficiently. These skills are essential to ensure seamless mobile device operations, minimize downtime, and deliver excellent user support in fast-paced environments.

What are some common challenges faced by mobile device support technicians when troubleshooting devices in a corporate environment?

Mobile Device Support Technicians often encounter challenges such as managing a wide variety of device models and operating systems, ensuring compatibility with company security protocols, and supporting remote users who may have connectivity issues. Additionally, technicians must stay updated with frequent OS updates and new device releases, which can affect app performance and security settings. Effective communication and patience are essential, as users may have varying levels of technical knowledge and require clear guidance.

What is the difference between Mobile Device Support Technician vs Help Desk Technician?

AspectMobile Device Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Mobile device certificationsCompTIA A+, ITIL, Help Desk certifications
Work EnvironmentOn-site, field support, retail stores, corporate officesHelp desk, call centers, remote support
Industry UsageTelecommunications, retail, corporate ITIT services, corporate support, tech companies

While both roles involve technical support, Mobile Device Support Technicians focus on troubleshooting and repairing mobile devices like smartphones and tablets, often in on-site or retail environments. Help Desk Technicians provide broader IT support, including software and hardware issues across various devices, primarily remotely. Understanding these differences helps employers and job seekers align expectations and skills.

What is a mobile device support technician?

A mobile device support technician is a professional who troubleshoots, repairs, and maintains smartphones, tablets, and other mobile devices. They often work with hardware and software issues, use diagnostic tools, and may hold certifications like CompTIA A+ or Apple Certified Support Professional to assist users effectively.
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For Mobile Device Support Technician jobs, the most frequently searched job titles are:

Mobile Device Support Technician jobs near you
Infographic showing various Mobile Device Support Technician job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Mobile Device Support Technician

Manhattan, NY • On-site

Promantis Inc
IT Services • 11 - 50 employees
Learn more about Promantis Incexternal

$41K - $51K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

The Mobile Device Support Technician will provide technical support for the Real Time Field Force (RTFF)
mobile application used by over 250 ENS CODE Inspectors City-Wide. This position supports HPD's mission
to maintain and enhance mobile technology solutions that enable efficient field inspections and real-time
data processing.
Key Responsibilities
• Perform daily technical support for agency mobile devices including Android and Apple iOS
devices
• Provide troubleshooting and technical end user support for mobile devices and Mobile
Hotspot Devices
• Manage inventory of mobile devices and accessories
• Administer Mobile Device Management (MDM) software solutions
• Execute device and software rollouts across the organization
• Perform device upgrades and OS updates
• Support mobile application functionality and user access
• Maintain detailed technical knowledge of mobile device standards and best practices
• Document technical issues and resolutions
• Coordinate with development team on mobile application issues
Required Experience
Minimum of 2 years in each of the following areas:
• Full time Mobile Device Technician Support role supporting Android/Apple iOS devices
including Mobile Hotspot Devices
• Full time Mobile Device Inventory Management
• Mobile Device Management Software (1.5 years minimum)
Technical Requirements
• Detailed technical knowledge of mobile device techniques, standards, and state-of-the-art
practices
• Experience with Android and Apple iOS platforms
• Understanding of Mobile Device Management (MDM) systems
• Knowledge of mobile hotspot devices and connectivity solutions
• Familiarity with mobile application support and troubleshooting

• Strong problem-solving and analytical skills
Desirable Skills
• Experience working on projects in the public sector
• Experience with public assistance programs
• Knowledge of field inspection processes
• Understanding of real-time data systems
Education Requirements
Minimum: High School diploma and 1.5 years of experience performing the required functions
Work Environment
• Primarily on-site work preferred (40 hours per week)
• Remote work options may be considered
• Must be available for device rollouts and emergency technical support
• Time off must be requested and approved in advance
Equipment Requirements
• Contractor must provide voice/data activated cellular phone during contract period
• Must have access to device capable of teleworking and remote access to HPD's network

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