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Mobile Device Support Technician Jobs (NOW HIRING)

Caresoft Inc.

Field Technician

Little Rock, AR · On-site

$20 - $22/hr

Field technician support Desktop and laptop troubleshooting Mobile device support Network ... administration and support Software installation and maintenance Peripheral device configuration ...

krg technology inc

Desktop support technician

Great Falls, MT · On-site

$19.75 - $25/hr

Desktop support technician Location: Great Falls, MT. Duration : Contract For Desktop support ... Mobile device support (iOS/iPhone/iPads) - excluding warranty hardware repair * Networking * Asset ...

City of New York

Mobile Device Technician

Queens, NY · On-site

The IT Division is in need of a Sr. Technical Support Engineer to support our Mobile Device Management environment. DOC is increasing its use of mobile devices and mobile applications to support our ...

Merakey

Mobile Device Manager

Lafayette Hill, PA · On-site

Lead the enterprise mobile device program supporting all company-issued mobile devices, including strategy, governance, policies, standards, procedures, and alignment with organizational objectives ...

City of New York

Mobile Device Technician

Queens, NY

The IT Division is in need of a Sr. Technical Support Engineer to support our Mobile Device Management environment. DOC is increasing its use of mobile devices and mobile applications to support our ...

City of New York

Mobile Device Technician

Queens, NY · On-site

$90K - $100K/yr

The IT Division is in need of a Sr. Technical Support Engineer to support our Mobile Device Management environment. DOC is increasing its use of mobile devices and mobile applications to support our ...

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Laptop/Mobile device Tech

Norcross, GA · On-site

$17/hr

We are seeking a Laptop/Mobile Device Technician to join our small technical team. This role ... Support iOS and Android devices, including iPhones and iPads * Collaborate with a small technical ...

Managed Staffing

IT Support Technician

Torrington, CT · On-site

$22 - $23/hr

JOB TITLE: IT Support Technician - Printer & Device Support (Hospital Onsite) LOCATION: Torrington, CT TYPE: Temp-to-Hire | ONSITE SCHEDULE: Mon-Fri, 8:00 AM-4:30 PM Overview Seeking an IT Support ...

Merakey

Mobile Device Manager

Lafayette Hill, PA · On-site

Lead the enterprise mobile device program supporting all company-issued mobile devices, including strategy, governance, policies, standards, procedures, and alignment with organizational objectives ...

Allegis Corporation

IT Support Specialist

Minneapolis, MN · On-site

$60K - $75K/yr

... Support Technician to provide hands-on end-user support across our corporate and warehouse ... Mobile Device Support * Support Android and Apple iPhone mobile devices. * Configure email, Teams ...

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Mobile Device Support Technician information

See salary details

$27K

$43.5K

$66K

How much do mobile device support technician jobs pay per year?

As of Sep 11, 2026, the average yearly pay for mobile device support technician in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a mobile device support technician do?

A Mobile Device Support Technician is responsible for installing, configuring, troubleshooting, and maintaining mobile devices such as smartphones, tablets, and related software within an organization. They assist users with technical issues, ensure devices are secure, and often manage device connectivity to company networks. Their role may also include setting up new devices, updating operating systems, and educating users on best practices for mobile security and usage.

What are the key skills and qualifications needed to thrive as a mobile device support technician?

To thrive as a Mobile Device Support Technician, you need a solid understanding of mobile operating systems (iOS, Android), troubleshooting skills, and often a relevant IT certification such as CompTIA A+. Familiarity with mobile device management (MDM) platforms, remote support tools, and ticketing systems is typically required. Strong communication, patience, and problem-solving abilities help technicians assist users effectively and manage technical issues efficiently. These skills are essential to ensure seamless mobile device operations, minimize downtime, and deliver excellent user support in fast-paced environments.

What are some common challenges faced by mobile device support technicians when troubleshooting devices in a corporate environment?

Mobile Device Support Technicians often encounter challenges such as managing a wide variety of device models and operating systems, ensuring compatibility with company security protocols, and supporting remote users who may have connectivity issues. Additionally, technicians must stay updated with frequent OS updates and new device releases, which can affect app performance and security settings. Effective communication and patience are essential, as users may have varying levels of technical knowledge and require clear guidance.

What is the difference between Mobile Device Support Technician vs Help Desk Technician?

AspectMobile Device Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Mobile device certificationsCompTIA A+, ITIL, Help Desk certifications
Work EnvironmentOn-site, field support, retail stores, corporate officesHelp desk, call centers, remote support
Industry UsageTelecommunications, retail, corporate ITIT services, corporate support, tech companies

While both roles involve technical support, Mobile Device Support Technicians focus on troubleshooting and repairing mobile devices like smartphones and tablets, often in on-site or retail environments. Help Desk Technicians provide broader IT support, including software and hardware issues across various devices, primarily remotely. Understanding these differences helps employers and job seekers align expectations and skills.

What is a mobile device support technician?

A mobile device support technician is a professional who troubleshoots, repairs, and maintains smartphones, tablets, and other mobile devices. They often work with hardware and software issues, use diagnostic tools, and may hold certifications like CompTIA A+ or Apple Certified Support Professional to assist users effectively.
More about Mobile Device Support Technician jobs

What cities are hiring for Mobile Device Support Technician jobs?

Cities with the most Mobile Device Support Technician job openings:

Who are the top companies hiring for Mobile Device Support Technician jobs?

The top employers for Mobile Device Support Technician jobs are:

What states have the most Mobile Device Support Technician jobs?

States with the most job openings for Mobile Device Support Technician jobs include:

What are popular job titles related to Mobile Device Support Technician jobs?

For Mobile Device Support Technician jobs, the most frequently searched job titles are:

Mobile Device Support Technician jobs near you
Infographic showing various Mobile Device Support Technician job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Field Technician

Little Rock, AR • On-site

Caresoft Inc.
IT Services • 51 - 200 employees
Learn more about Caresoft Inc.external

$20 - $22/hr

Contractor

Re-posted 15 days ago

Job description

Title: AGFC Field Technician 
Location: Little Rock, AR 72205
Duration: Long Term
 
Overview:
Join the client’s team as a Field IT Support Technician, serving as a vital link for tech support across our statewide operations. You'll be the go-to expert providing hands-on technical support to end users across Arkansas, ensuring our team has the technology they need to protect and preserve our natural resources.

Objectives
●     End-User Support: Support for desktops, laptops, and mobile devices (Windows, iOS, Android) across multiple field offices.
●     System Maintenance: Use a device management system to organize and distribute updates effectively and maintain device compliance.
●     Security Operations: Work with the endpoint security team to monitor user accounts and secure the environment.
●     Secure Data Handling: Utilize and train users on a secure file transfer and data sharing platform for the secure transfer of sensitive files and large data sets.
●     Identity Management: Manage user, group, and computer accounts within a centralized directory service.
●     Training & Compliance: Assist with security awareness training and phishing simulations.
●     Ticketing & Documentation: Manage support requests and document system configurations using an online ticketing and documentation portal.
●     Field Assistance: Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues

Travel Requirements
This role requires regular travel to client’s offices statewide (average 2 days per week) with personnel.  
No travel reimbursement necessary. 

Required Qualifications
3+ years of experience in each of the following:
Field technician support
Desktop and laptop troubleshooting
Mobile device support
Network administration and support
Software installation and maintenance
Peripheral device configuration
Help desk/telephone support
Exceptional customer service skills with a commitment to user satisfaction
Strong communication abilities for technical and non-technical audiences
 
Preferred Qualifications
CompTIA A+, Network+, or similar IT certifications
Experience with macOS support
Google Workspace administration experience
Experience in government or conservation organizations
 
Technical Skills
Windows 10/11 operating systems
Microsoft 365 and Office Suite
Active Directory administration
iOS and Android mobile device management
Basic networking (TCP/IP, DNS, DHCP)
Antivirus and security software
Remote support tools
 
What We're Looking For
The ideal candidate takes ownership of their work, demonstrates problem-solving initiative, and thrives in a customer-focused environment. 
You should be comfortable working independently in the field while staying connected to the larger IT team.