1

Mobile Device Support Technician Jobs (NOW HIRING)

IT Support Analyst

Castle Rock, CO · On-site

$50K - $65K/yr

Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, Mobile Device Management) are a plus. Education and Experience: * Education: Bachelor's degree in Computer ...

Putting each new device through a multi-point check process (bench testing) * Shipping out product orders to customers * Diagnosis and repair of hardware devices * Receiving new hardware devices

Be Seen First

Device Support Technician

Tempe, AZ · On-site

$16 - $20/hr

Putting each new device through a multi-point check process (bench testing) * Shipping out product orders to customers * Diagnosis and repair of hardware devices * Receiving new hardware devices

Be Seen First

Temporary IT Support Technician - iPad Support / Field Technician Company: Peak Systems Inc ... Mobile Device Support * School IT Support * Computer Repair * IT students or technology programs ...

Desktop Support Technician III

Mesa, AZ · On-site

$19.50 - $24.75/hr

Mobile device management (validate devices in the system, push new applications to user devices as ... Support Technician or similar role * 0-1yrs of supervisory experience * Excellent verbal and ...

Desktop Support Technician III

Mesa, AZ · On-site

$19.50 - $24.75/hr

Mobile device management (validate devices in the system, push new applications to user devices as ... Support Technician or similar role * 0-1yrs of supervisory experience * Excellent verbal and ...

Mobile Support Technician

Washington, DC · On-site

$42K - $53K/yr

Mobile Support Technician Location: Washington, DC 20433 Duration: 12 Months - Long Term 100 ... Experience with mobile device management and asset lifecycle processes * Hands-on experience with ...

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Mobile Device Support * Provide support for Client government-furnished mobile devices and foreign ...

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Mobile Device Support * Provide support for Client government-furnished mobile devices and foreign ...

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Mobile Device Support * Provide support for Client government-furnished mobile devices and foreign ...

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Mobile Device Support * Provide support for Client government-furnished mobile devices and foreign ...

Showing results 21-40

Mobile Device Support Technician information

See salary details

$27K

$43.5K

$66K

How much do mobile device support technician jobs pay per year?

As of Sep 11, 2026, the average yearly pay for mobile device support technician in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a mobile device support technician do?

A Mobile Device Support Technician is responsible for installing, configuring, troubleshooting, and maintaining mobile devices such as smartphones, tablets, and related software within an organization. They assist users with technical issues, ensure devices are secure, and often manage device connectivity to company networks. Their role may also include setting up new devices, updating operating systems, and educating users on best practices for mobile security and usage.

What are the key skills and qualifications needed to thrive as a mobile device support technician?

To thrive as a Mobile Device Support Technician, you need a solid understanding of mobile operating systems (iOS, Android), troubleshooting skills, and often a relevant IT certification such as CompTIA A+. Familiarity with mobile device management (MDM) platforms, remote support tools, and ticketing systems is typically required. Strong communication, patience, and problem-solving abilities help technicians assist users effectively and manage technical issues efficiently. These skills are essential to ensure seamless mobile device operations, minimize downtime, and deliver excellent user support in fast-paced environments.

What are some common challenges faced by mobile device support technicians when troubleshooting devices in a corporate environment?

Mobile Device Support Technicians often encounter challenges such as managing a wide variety of device models and operating systems, ensuring compatibility with company security protocols, and supporting remote users who may have connectivity issues. Additionally, technicians must stay updated with frequent OS updates and new device releases, which can affect app performance and security settings. Effective communication and patience are essential, as users may have varying levels of technical knowledge and require clear guidance.

What is the difference between Mobile Device Support Technician vs Help Desk Technician?

AspectMobile Device Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Mobile device certificationsCompTIA A+, ITIL, Help Desk certifications
Work EnvironmentOn-site, field support, retail stores, corporate officesHelp desk, call centers, remote support
Industry UsageTelecommunications, retail, corporate ITIT services, corporate support, tech companies

While both roles involve technical support, Mobile Device Support Technicians focus on troubleshooting and repairing mobile devices like smartphones and tablets, often in on-site or retail environments. Help Desk Technicians provide broader IT support, including software and hardware issues across various devices, primarily remotely. Understanding these differences helps employers and job seekers align expectations and skills.

What is a mobile device support technician?

A mobile device support technician is a professional who troubleshoots, repairs, and maintains smartphones, tablets, and other mobile devices. They often work with hardware and software issues, use diagnostic tools, and may hold certifications like CompTIA A+ or Apple Certified Support Professional to assist users effectively.
More about Mobile Device Support Technician jobs

What cities are hiring for Mobile Device Support Technician jobs?

Cities with the most Mobile Device Support Technician job openings:

Who are the top companies hiring for Mobile Device Support Technician jobs?

The top employers for Mobile Device Support Technician jobs are:

What states have the most Mobile Device Support Technician jobs?

States with the most job openings for Mobile Device Support Technician jobs include:

What are popular job titles related to Mobile Device Support Technician jobs?

For Mobile Device Support Technician jobs, the most frequently searched job titles are:

Infographic showing various Mobile Device Support Technician job openings in the United States as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support Analyst

Castle Rock, CO • On-site

$50K - $65K/yr

Full-time

PTO

Posted 10 days ago


Job description

Haga clic aquí para ver Vacantes y Solicitar en Español
Looking for an opportunity to make a lasting mark on future generations and the communities they call home? Search no further, HEI has been an unrivaled contracting leader for over 50 years, with operations in Arizona, the Carolinas, Colorado, and Texas.
As a top heavy civil construction company, we are dedicated to transforming landscapes across these regions, and we want you to join our team. With a relentless focus on safety, people, quality, and production, we tackle diverse projects that range from roadways and bridges to water infrastructure and environmental restoration.
Our team is comprised of highly skilled individuals, just like you, who are ready to put their best boot forward. Get ready to unearth your true potential and dig into the exciting world of HEI Civil!
We are looking to hire an experienced IT Support Analyst to join our team!
Responsibilities:
  • Support HEI's commitment to innovation and staying ahead in technology trends, providing end users with the chance to use on cutting-edge projects and solutions.

  • Stay up-to-date with technological advancements and industry best practices for field and mobile device management.

  • Assist with technology procurement, including researching and recommending hardware and software solutions for field and mobile use.

  • Install, configure, and maintain computer hardware, software, and peripherals, including mobile device management (MDM) solutions.

  • Provide technical support to users via phone, email, or in-person regarding hardware, software, network, and other IT-related issues.

  • Diagnose and resolve technical issues, including troubleshooting hardware and software problems on desktops, laptops, mobile devices (smartphones, tablets), and field equipment.

  • Collaborate with other IT team members to improve systems and processes related to field and mobile device support.

  • Create and maintain documentation for IT processes, procedures, and troubleshooting guides, with a focus on field and mobile device support.

  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:
  • Strong knowledge of computer hardware, software, operating systems, and mobile device platforms (iOS, Android).

  • Experience with mobile device management (MDM) solutions and remote support tools.

  • Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve issues on various devices.

  • Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.

  • Ability to work independently and prioritize tasks in a fast-paced environment.

  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, Mobile Device Management) are a plus.

Education and Experience:
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field preferred. Previous experience and certifications will be considered in lieu of a degree.
  • Experience: Proven experience working in an IT support role or similar position, with specific experience in supporting field and mobile devices.

Department Information Technology Role IT Support Analyst Locations Headquarters- Castle Rock, CO Yearly salary $50,000 - $65,000 Employment type Full-time Pay type Salary exempt, pay based on experience Time Off Benefit Paid Time Off (PTO) Closing date None