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Mobile Phone Chat Jobs (NOW HIRING)

The Affiliated Sante Group

Phone Counselor

Easton, MD · On-site

$19.50 - $23.50/hr

As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring ... or agency's mobile crisis team when needed) * Communicate with clients through live chat, and ...

The Affiliated Sante Group

Phone Counselor

Easton, MD · On-site

$19.50 - $23.50/hr

As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring ... or agency's mobile crisis team when needed) * Communicate with clients through live chat, and ...

Mountainvent LLC

Be Seen First

Certified Experienced HVAC Technician (Installation & Service)

West Haven, UT · On-site

$28 - $35/hr

Ability to travel to cusfomer addresses and log time through mobile software * Excellent and reliable communications, including SMS/Text, Email, Phone, Chat etc. * Ability to complete all assigned ...

Mountainvent LLC

Be Seen First

Certified Experienced HVAC Technician (Installation & Service)

West Haven, UT · On-site

$28 - $35/hr

Ability to travel to cusfomer addresses and log time through mobile software * Excellent and reliable communications, including SMS/Text, Email, Phone, Chat etc. * Ability to complete all assigned ...

Mountainvent LLC

Be Seen First

Certified Experienced HVAC Technician (Installation & Service)

West Haven, UT · On-site

$28 - $35/hr

Ability to travel to cusfomer addresses and log time through mobile software * Excellent and reliable communications, including SMS/Text, Email, Phone, Chat etc. * Ability to complete all assigned ...

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Mobile Phone Chat information

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$10

$42

$77

How much do mobile phone chat jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for mobile phone chat in the United States is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $54.81 per hour, depending on experience, location, and employer.

What is a Mobile Phone Chat job?

A Mobile Phone Chat job involves communicating with customers via text-based chat on a mobile device. Responsibilities may include answering inquiries, providing customer support, and assisting with sales or technical issues. This role often requires strong typing skills, good communication, and the ability to multitask. It may be done remotely or in an office, depending on the employer.

What are the key skills and qualifications needed to thrive in the Mobile Phone Chat position, and why are they important?

To thrive in a Mobile Phone Chat role, you need excellent written communication skills, quick typing ability, and proficiency in using chat-based customer service platforms. Familiarity with tools such as Zendesk, LiveChat, or Intercom is often required, though formal certifications may not be necessary. Strong problem-solving skills, patience, and a customer-focused attitude set top candidates apart. These abilities ensure efficient, helpful, and positive interactions with customers, leading to higher satisfaction and support effectiveness.

What are some common challenges faced in a Mobile Phone Chat role, and how can I overcome them?

A common challenge in a Mobile Phone Chat role is managing multiple chat conversations simultaneously while maintaining personalized and accurate responses. Staying up to date with the company's products, frequently asked questions, and escalation procedures is key to resolving issues efficiently. It's important to develop strong multitasking and time management skills, as well as practice clear and concise written communication. Many employers offer initial training and resources, and experienced team members are often available to provide support as you build confidence in the role.

More about Mobile Phone Chat jobs
What cities are hiring for Mobile Phone Chat jobs? Cities with the most Mobile Phone Chat job openings:
What states have the most Mobile Phone Chat jobs? States with the most job openings for Mobile Phone Chat jobs include:
What job categories do people searching Mobile Phone Chat jobs look for? The top searched job categories for Mobile Phone Chat jobs are:
Mobile Phone Chat jobs near you
Infographic showing various Mobile Phone Chat job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $88,551 per year, or $42.6 per hour.

Phone Counselor

The Affiliated Sante Group

Easton, MD • On-site

$19.50 - $23.50/hr

Full-time

Posted 2 days ago

Job description

Who We Are:

Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

What We’re Looking For:

Santé is seeking a Full-time Phone Counselor (in office) Monday to Friday, 4pm-12am to join our team in Easton, Maryland. As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal-directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge.

What You’ll Do:

  • Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency’s mobile crisis team when needed)
  • Communicate with clients through live chat, and making follow up calls to substance abuse clients.
  • Deescalate clients in crisis over the phone and complete environmental risk and safety assessments
  • Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms
  • Complete documentation in an accurate and thorough manner
  • Educate individuals about mental health, substance abuse, and available community resources, including the agency’s services
  • Abide by all federal, state, and local laws and regulations related to confidentiality and protected health information


What We Require:

  • Bachelor’s Degree in Counseling, Social Work, or related field of study or at least five (5) years of crisis experience

What You’ll Get:

  • Hourly Range $19.50 - 23.50
  • Opportunities for career growth, training and professional development.
  • Smart, passionate, and engaged coworkers.

We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.

Disclaimers:

The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.

The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify. http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf