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Mobile Phone Chat Jobs (NOW HIRING)

Customer Support Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Public phone, chat and email support for the primary EMS applications and Permitting * Provide ... Understanding of parking enforcement technology as it pertains to mobile enforcement device ...

Helpdesk Analyst L1

Cary, NC

$19 - $26/hr

... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ... troubleshooting Mobile Devices Independently resolve tickets within SLA Adheres to standard ...

Service Desk Analyst II

Hohenwald, TN · On-site

$17 - $23.25/hr

Customer service support experience in a call center environment via multiple channels (phone/chat ... mobile device support (iPhone, Android, Windows Mobile) Must be a team player and build good ...

Service Desk Analyst II

Winston Salem, NC

$19 - $25.75/hr

Customer service support experience in a call center environment via multiple channels (phone/chat ... mobile device support (iPhone, Android, Windows Mobile) Must be a team player and build good ...

Service Desk Analyst II

Winston Salem, NC · On-site

$19 - $25.75/hr

Customer service support experience in a call center environment via multiple channels (phone/chat ... mobile device support (iPhone, Android, Windows Mobile) Must be a team player and build good ...

Service Desk Analyst II

Brentwood, TN · On-site

$19.50 - $26.50/hr

Customer service support experience in a call center environment via multiple channels (phone/chat ... mobile device support (iPhone, Android, Windows Mobile) Must be a team player and build good ...

Service Desk Analyst II

Hohenwald, TN

$17 - $23.25/hr

Customer service support experience in a call center environment via multiple channels (phone/chat ... mobile device support (iPhone, Android, Windows Mobile) Must be a team player and build good ...

CUSTOMER SUPPORT REP

Gretna, NE · On-site

$15.75 - $20.25/hr

... via phone, chat and email. The position works under the direction of the Customer Support ... Listen to customer needs; educate and suggest products such as Online Banking, Bill Pay and Mobile ...

Service Desk Analyst II

Brentwood, TN

$19.50 - $26.50/hr

Customer service support experience in a call center environment via multiple channels (phone/chat ... mobile device support (iPhone, Android, Windows Mobile) Must be a team player and build good ...

Phone Counselor

Easton, MD · On-site

$19.50 - $23.50/hr

As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring ... or agency's mobile crisis team when needed) * Communicate with clients through live chat, and ...

Showing results 41-60

Mobile Phone Chat information

See salary details

$10

$42

$77

How much do mobile phone chat jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for mobile phone chat in the United States is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $54.81 per hour, depending on experience, location, and employer.

What is a mobile phone chat?

A Mobile Phone Chat job involves communicating with customers via text-based chat on a mobile device. Responsibilities may include answering inquiries, providing customer support, and assisting with sales or technical issues. This role often requires strong typing skills, good communication, and the ability to multitask. It may be done remotely or in an office, depending on the employer.

What are the key skills and qualifications needed to thrive in the mobile phone chat position?

To thrive in a Mobile Phone Chat role, you need excellent written communication skills, quick typing ability, and proficiency in using chat-based customer service platforms. Familiarity with tools such as Zendesk, LiveChat, or Intercom is often required, though formal certifications may not be necessary. Strong problem-solving skills, patience, and a customer-focused attitude set top candidates apart. These abilities ensure efficient, helpful, and positive interactions with customers, leading to higher satisfaction and support effectiveness.

What are some common challenges faced in a mobile phone chat role, and how can I overcome them?

A common challenge in a Mobile Phone Chat role is managing multiple chat conversations simultaneously while maintaining personalized and accurate responses. Staying up to date with the company's products, frequently asked questions, and escalation procedures is key to resolving issues efficiently. It's important to develop strong multitasking and time management skills, as well as practice clear and concise written communication. Many employers offer initial training and resources, and experienced team members are often available to provide support as you build confidence in the role.

More about Mobile Phone Chat jobs

What cities are hiring for Mobile Phone Chat jobs?

Cities with the most Mobile Phone Chat job openings:

What states have the most Mobile Phone Chat jobs?

States with the most job openings for Mobile Phone Chat jobs include:

What job categories do people searching Mobile Phone Chat jobs look for?

The top searched job categories for Mobile Phone Chat jobs are:

Infographic showing various Mobile Phone Chat job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 15% Part Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $88,551 per year, or $42.6 per hour.

$13.25 - $18/hr

Full-time

Posted 4 days ago


Job description

The Customer Care Representative is responsible for ensuring a consistent, positive, and valuable experience for both our external and internal (employees) customers. Representatives will provide support and problem resolution via phone, chat, and video by determining customer needs, responding to inquiries, and updating and maintaining customer information.
Key Responsibilities
  • Provide support for Spanish and speaking customers.
  • Responding to all inquiries within team SLA guidelines.
  • Providing timely resolution to customer issues by researching requests, offering solutions, and providing follow up or escalation as needed.
  • Maintains working knowledge of all systems/functionality utilized by Customer Care team (Gila and Freshdesk as examples) in addition to other internal bank systems need to perform job functions.
  • Maintains appropriate knowledge level on bank customer facing systems to support level one (basic support) customer calls (online banking, mobile banking as examples).
  • Maintains a high degree of familiarity with products offered by Queensborough and how to direct customers to appropriate resources as necessary.
  • Proactively provides alternative banking solutions when needed.
  • Provides support to branches on customer service-related processes and procedures.
  • Escalates customer service issues to Customer Care leadership as needed.
  • Meets individual productivity and performance goals while providing excellent customer service.
  • Supports an environment focused on customer service and continuous improvement.
  • Participates in Customer Care Center Quarterly Training.
  • Acts as a supportive team player and a champion of the Queensborough brand both internally and externally within the community.
  • Flexible work schedule Monday - Friday 745am - 630 pm and Saturday 745am - 130pm.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.