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Mobile Phone Chat Jobs in Virginia (NOW HIRING)

XACT

Customer Service Specialist - VA

Richmond, VA · On-site +1

$14.99 - $15/hr

... assisting them via phone, email, and live chat with product selection, order questions, and ... Series). ● A modern mobile phone (iOS or Android) that can be used for multi-factor ...

ZILLION TECHNOLOGIES, INC

VA

$36K - $42K/yr

... mobile products and services, online chat and secure email, unsecure email, and other online ... Phone: 571-814-3745

ZILLION TECHNOLOGIES, INC

VA · On-site

$36K - $42K/yr

... mobile products and services, online chat and secure email, unsecure email, and other online ... Phone: 571-814-3745

ClearanceJobs

Service Desk Lead Jobs

Quantico, VA · On-site

... phone, email, chat, and walk-ins. -Provide account, mobile device, laptop, VoIP, and conferencing system support. -Support MCRISS Legacy and Next systems, including PII/PHI-related tickets. -Operate ...

Cargill

Production Technician

Vinton, VA

$21.50 - $22.75/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating mobile equipment such as forklifts, loaders, etc. * This role requires the operation of ...

HOMEBANK

Digital Banking Specialist

Palmyra, MO

Provide day-to-day support for consumer digital banking platforms, including online and mobile ... chat, phone, and internal requests. * Monitor digital banking workflows, alerts, and reports to ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

Triage and resolve tickets submitted by phone, email, chat, and the ticketing system. * Troubleshoot Windows devices, Microsoft 365 applications, mobile devices, printers, conference room equipment ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

... by phone, email, chat, and the ticketing system. Troubleshoot Windows devices, Microsoft 365 applications, mobile devices, printers, conference room equipment, VPN, and network connectivity.

Cargill

Production Technician

Vinton, VA · On-site

$21.50 - $22.75/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating mobile equipment such as forklifts, loaders, etc. * This role requires the operation of ...

Cargill

Production Technician

Vinton, VA

$21.50 - $22.75/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Operating mobile equipment such as forklifts, loaders, etc. * This role requires the operation of ...

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Showing results 1-20

All JobsMobile Phone Chat JobsMobile Phone Chat Jobs in Virginia

Mobile Phone Chat information

See Virginia salary details

$10

$42

$76

How much do mobile phone chat jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for mobile phone chat in Virginia is $42.21, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $54.33 per hour, depending on experience, location, and employer.

What is a mobile phone chat?

A Mobile Phone Chat job involves communicating with customers via text-based chat on a mobile device. Responsibilities may include answering inquiries, providing customer support, and assisting with sales or technical issues. This role often requires strong typing skills, good communication, and the ability to multitask. It may be done remotely or in an office, depending on the employer.

What are the key skills and qualifications needed to thrive in the mobile phone chat position?

To thrive in a Mobile Phone Chat role, you need excellent written communication skills, quick typing ability, and proficiency in using chat-based customer service platforms. Familiarity with tools such as Zendesk, LiveChat, or Intercom is often required, though formal certifications may not be necessary. Strong problem-solving skills, patience, and a customer-focused attitude set top candidates apart. These abilities ensure efficient, helpful, and positive interactions with customers, leading to higher satisfaction and support effectiveness.

What are some common challenges faced in a mobile phone chat role, and how can I overcome them?

A common challenge in a Mobile Phone Chat role is managing multiple chat conversations simultaneously while maintaining personalized and accurate responses. Staying up to date with the company's products, frequently asked questions, and escalation procedures is key to resolving issues efficiently. It's important to develop strong multitasking and time management skills, as well as practice clear and concise written communication. Many employers offer initial training and resources, and experienced team members are often available to provide support as you build confidence in the role.

What are popular job titles related to Mobile Phone Chat jobs in Virginia?

For Mobile Phone Chat jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Mobile Phone Chat jobs in Virginia look for?

The top searched job categories for Mobile Phone Chat jobs in Virginia are:

Mobile Phone Chat jobs near you
Infographic showing various Mobile Phone Chat job openings in Virginia as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 50% In-person, 40% Hybrid, and 10% Remote job distribution, with an average salary of $87,792 per year, or $42.2 per hour.

Help Desk/Test Engineer 02916

Syneren Technologies Corporation

Alexandria, VA • On-site

Full-time

Posted 21 days ago

Job description

Job Title: Help Desk/Test Engineer
Job Location: Alexandria, VA. (on-site)
Clearance Required: Secret
Employment Type: Full-Time/Exempt
Job Description: 
Syneren is seeking a skilled and visionary Help Desk / Test Engineer to provide first-level technical support to end users by diagnosing and resolving hardware, software, network issues and develop and execute test plans, test cases, and test scripts.
This role is ideal for individuals with strong communication skills, a passion for technology, and a desire to grow within the IT field.
 
Help Desk Responsibilities:
 
 Serve as the first point of contact for users experiencing technical issues
  • Troubleshoot hardware and software problems on desktops, laptops, and mobile devices
  • Resolve issues related to operating systems, printers, and basic networking
  1. Ticket Management
  • Respond to help desk requests via phone, email, or ticketing systems
  • Log, track, and update support tickets with detailed notes
  • Escalate unresolved issues to senior technicians or specialized teams
  1. System Setup & Maintenance
  • Assist with setup and configuration of new workstations and devices
  • Install and update software applications and operating systems
  • Perform routine maintenance tasks to ensure system reliability
  1. User Account Support
  • Help with password resets, account creation, and access permissions
  • Support onboarding and offboarding processes for employees
  • Maintain user profiles in Active Directory or similar system
 
QA Testing Responsibilities:
  • Test software applications for functionality, performance, usability, and security.
  • Develop and execute test plans, test cases, and test scripts.
  • Identify, document, and track software defects.
  • Work with developers and business stakeholders to resolve issues.
  • Perform regression, integration, system, and user acceptance testing.
  • Validate that applications meet government and organizational requirements.
  • Experience with manual and/or automated software testing.
  • Knowledge of testing tools such as JIRA, Azure DevOps, or similar platforms.
  • Understanding of SDLC, Agile, and DevOps methodologies.
  • Strong analytical and troubleshooting skills.
  • Provide technical support to clients over the phone, chat, or e-mail in a timely and thorough manner
Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
  • 4+ years of experience in Helpdesk and Software Testing
  • Serve as the first point of contact for end users experiencing technical issues and provide timely resolution or escalation.
  • Troubleshoot and resolve hardware, software, operating system, printer, and basic network connectivity issues.
  • Respond to support requests through phone, email, chat, and ticketing systems.
  • Create, track, update, and maintain detailed support tickets throughout the issue resolution lifecycle.
  • Escalate complex technical issues to senior technicians, developers, or specialized support teams as needed.
  • Install, configure, maintain, and upgrade desktops, laptops, mobile devices, software applications, and operating systems.
  • Support user account administration, including password resets, account creation, access management, and Active Directory maintenance.
  • Assist with employee onboarding and offboarding activities, including equipment setup and access provisioning.
  • Develop, execute, and maintain software test plans, test cases, test scripts, and test scenarios.
  • Perform functional, regression, integration, system, and user acceptance testing (UAT) of software applications.
  • Identify, document, reproduce, and track software defects through resolution.
  • Collaborate with developers, business stakeholders, and project teams to investigate and resolve application issues.
  • Validate software applications against business, organizational, security, and government requirements.
  • Utilize testing and defect-tracking tools such as JIRA, Azure DevOps, or similar platforms.
  • Support Agile and SDLC processes by participating in testing, defect management, and release activities.
  • Analyze test results, troubleshoot application issues, and provide recommendations for quality improvements.
  • Maintain accurate documentation of support activities, testing results, system configurations, and issue resolutions.
  • Deliver high-quality customer service while managing multiple priorities in a fast-paced environment.
    Clearance and Certifications :
  • Must currently hold an active U.S. Secret Clearance.
  • CompTIA Security Plus certification
  • AZ-900 certification 
    About Syneren: Syneren is an award winning, CMMI Level 3 certified, high quality provider of technology solutions for the government as well as commercial sectors. Founded in 2003, we have been broadening our services to cover an array of disciplines, including Hardware and Systems Engineering, Software Development and Testing, IT Systems Support, Cyber Security, Independent Testing and Evaluation and Program Support. Notably our innovative and effective solutions are delivered consistently by a highly qualified staff and management team. Syneren is committed to providing exceptional solutions that meet the client mission needs.
    Thank you for your interest in Syneren Technologies Corporation. Syneren Technologies Corporation is an Equal Opportunity/Affirmative Action Employer. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the U.S. Department of Homeland Security. www.dhs.gov/E-Verify 

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