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Mobile Phone Chat Jobs (NOW HIRING)

Merge IT

Help Desk Analyst - Plano, TX

Plano, TX · On-site

$19.75 - $27/hr

... phone, email, chat, and applicable ticketing system. • Perform remote installations, upgrades ... mobile, desktop, and virtual), applications, cloud storage, and hardware usage. Company : Merge IT ...

Merge IT

Help Desk Analyst - Maryville, TN

Maryville, TN · On-site

$16.75 - $23/hr

... phone, email, chat, and applicable ticketing system. • Perform remote installations, upgrades ... mobile, desktop, and virtual), applications, cloud storage, and hardware usage. Company : Merge IT ...

Percepta

Concierge Mobile App Specialist

Melbourne, FL · On-site

$18.34/hr

As a Mobile App Concierge in Melbourne, Florida , you'll be a part of creating and delivering ... phone, chat, or online chat. The concierge will teach and guide consumers through this savvy and ...

TTEC

Concierge Mobile App Specialist

Melbourne, FL

$18.34/hr

Concierge Mobile App Specialist Apply now Save jobSaved job At Percepta,we bring first-class ... phone, chat, or online chat. The concierge will teach and guide consumers through this savvy and ...

Percepta

Concierge Mobile App Specialist

Melbourne, FL · On-site

$18.34/hr

As a Mobile App Concierge in Melbourne, Florida , you'll be a part of creating and delivering ... phone, chat, or online chat. The concierge will teach and guide consumers through this savvy and ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

Guide members in accessing and understanding digital services, including Mobile Banking, Online ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

Guide members in accessing and understanding digital services, including Mobile Banking, Online ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

Zirrus

Customer CARE Specialist

Yadkinville, NC · Hybrid

$15.25 - $20.25/hr

Deliver outstanding customer support via phone, chat, and email * Assist customers with billing ... Review mobile orders in the Mobile Review Queue * Track projects and mobile-related activities in ...

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

Guide members in accessing and understanding digital services, including Mobile Banking, Online ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

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Showing results 21-40

All JobsMobile Phone Chat Jobs

Mobile Phone Chat information

See salary details

$10

$42

$77

How much do mobile phone chat jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for mobile phone chat in the United States is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $54.81 per hour, depending on experience, location, and employer.

What is a mobile phone chat?

A Mobile Phone Chat job involves communicating with customers via text-based chat on a mobile device. Responsibilities may include answering inquiries, providing customer support, and assisting with sales or technical issues. This role often requires strong typing skills, good communication, and the ability to multitask. It may be done remotely or in an office, depending on the employer.

What are the key skills and qualifications needed to thrive in the mobile phone chat position?

To thrive in a Mobile Phone Chat role, you need excellent written communication skills, quick typing ability, and proficiency in using chat-based customer service platforms. Familiarity with tools such as Zendesk, LiveChat, or Intercom is often required, though formal certifications may not be necessary. Strong problem-solving skills, patience, and a customer-focused attitude set top candidates apart. These abilities ensure efficient, helpful, and positive interactions with customers, leading to higher satisfaction and support effectiveness.

What are some common challenges faced in a mobile phone chat role, and how can I overcome them?

A common challenge in a Mobile Phone Chat role is managing multiple chat conversations simultaneously while maintaining personalized and accurate responses. Staying up to date with the company's products, frequently asked questions, and escalation procedures is key to resolving issues efficiently. It's important to develop strong multitasking and time management skills, as well as practice clear and concise written communication. Many employers offer initial training and resources, and experienced team members are often available to provide support as you build confidence in the role.

More about Mobile Phone Chat jobs

What cities are hiring for Mobile Phone Chat jobs?

Cities with the most Mobile Phone Chat job openings:

What states have the most Mobile Phone Chat jobs?

States with the most job openings for Mobile Phone Chat jobs include:

What job categories do people searching Mobile Phone Chat jobs look for?

The top searched job categories for Mobile Phone Chat jobs are:

Mobile Phone Chat jobs near you
Infographic showing various Mobile Phone Chat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $88,551 per year, or $42.6 per hour.

Service Desk Agent-Technical Support

Workforce Opportunity Services

Dallas, TX • Hybrid

$19/hr

Full-time

Medical, PTO

Re-posted 8 days ago

Job description

OverviewPosition Description:
  • In this role, under the direct supervision and with mentoring and guidance, the IT Support technician provides technical support to end users of company workstations, personal computers, hardware, software, peripherals and mobile/cellular devices.
  • You will respond to standard questions, issues and problems reported via phone, chat or tickets.
  • May investigate and respond to standard requests for information as well as IT issues, questions and problems.
  • Assignments are directed at gaining experience in basic techniques and procedures for handling service, issues, questions and problems arising in the day to day use of individual workstations, computers, hardware and software. 
  • Ideal candidate will be versatile, enthusiastic to work in highly flexible, team-oriented environments that have exceptional communication, analytical and organizational skills. 
Responsibilities
  • Provides technical support for standard configurations of workstations, personal computers and associated hardware and software.
  • Troubleshoots standard software and hardware questions, issues, problems and failures via telephone, chat or tickets.
  • Identifies complex issues, questions and problems and refers them to more senior staff or other IT groups for investigation and resolution.
  • Screens, diagnoses and resolves or refers specific assigned inquiries and work requests received via phone, chat or tickets related to maintenance of personal computers, workstations, software and associated hardware; refers those requests to appropriate IT staff for resolution.
  • May work with other members of the staff to resolve more complex matters.
  • Works to develop an understanding of standard issues, questions and problems with standard workstations, personal computers, software and associated hardware and the resolutions to those matters.
  • Follows policies, procedures and standards in responding to end user requests and providing end user support.
  • Documents and reports all service requests and their outcome, following standard procedures and practices.
  • Performs other responsibilities associated with this position as may be appropriate and assigned.
QualificationsCandidate Profile:
  • Authorized to work in the United States
  • High School Diploma or Equivalent
  • Available to work full-time
  • Experience with MacOS. 
  • Experience with Linux.
  • Knowledge of Microsoft Operating Systems (Windows 10/11 and Office 365) and applications. 
  • Knowledge of personal computer technology and hardware as well as cellular telephones.
  • Knowledge of the M.I.S. environment
  • Knowledge of M.A.C. (Moves, Adds, and Changes) and Virtual Desktop preferred
  • Knowledge of KCS Method and Knowledge based articles
  • Excellent customer service skills
  • An aptitude for identifying, analyzing, and resolving common technical issues, questions, and problems with personal computers, workstations, software, and associated hardware
Additional InformationDuration/Schedule:
  • Full-Time (40 hours/Week)
  • On-Call rotation (Nights/Weekends/Holidays)
  • Individual MUST be available to work ONE of the following shifts:
    • Monday-Friday, 10:00am-7:00pm CST
    • Monday-Friday, 11:00am-8:00pm CST
    • Monday-Friday, 12:00am-9:00pm CST
Salary:
  • $19.00/Hour (Plus Benefits)
Location:
  • Hybrid (3 days on-site / 2 days remote)
  • Office Location:
    • Dallas, TX
Benefits
  • Low Cost Health Insurance (after 90 days Full Time) 
  • Paid Vacation (Accrual begins immediately - Available After 90 days Full Time) 
  • Paid Company Holidays 
  • Education (Tuition Assistance, Student Loan Reimbursement or Professional Development) 
  • Individual Mentor
About Us

Our vision is to empower early-career professionals to achieve long-lasting professional success and financial independence while supporting companies in building workplaces that reflect and engage with the communities they serve.We are in the business of creating dynamic partnerships that transform lives.  

Pay RangeUSD $19.00 - USD $19.00 /Hr.Employment Type: FULL_TIME

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