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Mobile Phone Chat Jobs (NOW HIRING)

Guide members in accessing and understanding digital services, including Mobile Banking, Online ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA ยท Hybrid

$20 - $22/hr

Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help ... Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ...

TECHNICAL SUPPORT SPECIALIST

Atlanta, GA ยท On-site

$20 - $22/hr

Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help ... Resolve Tier 1 support issues via phone, chat, email, and remote desktop tools, using internal ...

Helpdesk Analyst L1

Cary, NC

$19 - $26/hr

... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ... troubleshooting Mobile Devices Independently resolve tickets within SLA Adheres to standard ...

Help Desk Analyst

$21 - $28.75/hr

Support iOS and Android mobile platforms including app installation and configuration. * Analyze ... Provide professional and courteous support via phone, chat, or email . * Educate users on app ...

Phone Counselor

Easton, MD ยท On-site

$19.50 - $23.50/hr

As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring ... or agency's mobile crisis team when needed) * Communicate with clients through live chat, and ...

Phone Counselor

Easton, MD ยท On-site

$19.50 - $23.50/hr

As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring ... or agency's mobile crisis team when needed) * Communicate with clients through live chat, and ...

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Mobile Phone Chat information

See salary details

$10

$42

$77

How much do mobile phone chat jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for mobile phone chat in the United States is $42.57, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $54.81 per hour, depending on experience, location, and employer.

What is a Mobile Phone Chat job?

A Mobile Phone Chat job involves communicating with customers via text-based chat on a mobile device. Responsibilities may include answering inquiries, providing customer support, and assisting with sales or technical issues. This role often requires strong typing skills, good communication, and the ability to multitask. It may be done remotely or in an office, depending on the employer.

What are the key skills and qualifications needed to thrive in the Mobile Phone Chat position, and why are they important?

To thrive in a Mobile Phone Chat role, you need excellent written communication skills, quick typing ability, and proficiency in using chat-based customer service platforms. Familiarity with tools such as Zendesk, LiveChat, or Intercom is often required, though formal certifications may not be necessary. Strong problem-solving skills, patience, and a customer-focused attitude set top candidates apart. These abilities ensure efficient, helpful, and positive interactions with customers, leading to higher satisfaction and support effectiveness.

What are some common challenges faced in a Mobile Phone Chat role, and how can I overcome them?

A common challenge in a Mobile Phone Chat role is managing multiple chat conversations simultaneously while maintaining personalized and accurate responses. Staying up to date with the company's products, frequently asked questions, and escalation procedures is key to resolving issues efficiently. It's important to develop strong multitasking and time management skills, as well as practice clear and concise written communication. Many employers offer initial training and resources, and experienced team members are often available to provide support as you build confidence in the role.

More about Mobile Phone Chat jobs
What cities are hiring for Mobile Phone Chat jobs? Cities with the most Mobile Phone Chat job openings:
What states have the most Mobile Phone Chat jobs? States with the most job openings for Mobile Phone Chat jobs include:
What job categories do people searching Mobile Phone Chat jobs look for? The top searched job categories for Mobile Phone Chat jobs are:
Infographic showing various Mobile Phone Chat job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $88,551 per year, or $42.6 per hour.

Customer Service - Call Center (Onsite Only)

Miedema Asset Management

Byron Center, MI โ€ข On-site

$18 - $19/hr

Part-time

Posted 7 days ago


Job description

***This is an Onsite Position only***
General Information:
Miedema Companies consists of 8 individual operating entities from multiple locations specializing in asset liquidation through the auction process (live or online) or direct sales; equipment and machinery appraisals; and various other services based on client needs.
Key Aspects:
  • Representative for Miedema Companies.
  • Assist all coworkers and managers of all departments and companies as requested.
  • Contribute to our positive and organized work environment.

Skills or Abilities Required:
  • Focus on a task and complete with thoroughness and detail.
  • Manage multiple communications channels at once (chat, email, phone, text)
  • Demonstrated passion for excellence with respect to treating and caring for customers
  • Communicate clearly and professionally, both verbally and in writing
  • Field complaints and unpleasant customers with respect
  • Experience with Microsoft Office (Excel, Word, Outlook)
  • Proficient with Internet Browsers (IE, Google Chrome, Firefox, Edge) and ability to troubleshoot mobile device settings
  • Punctual, organized, dependable, high availability and proven attendance
  • Work well with co-workers and provide support as needed
  • Willingness to work a flexible schedule and occasional overtime when needed, including Saturdays as scheduled

Training will include, but not limited to:
  • Use & functionality of our auction site
  • Use & functionality of our internal software systems
  • Telephone system functionality
  • Auction site training for understanding of process of auctions
  • Daily task training as applicable

Compensation & Schedule:
  • This is a part time hourly position.
  • Thursday - Noon - 7PM
  • Friday - 830 A - 430 PM
  • Rotating Saturdays from 9AM- Noon (currently every 5th Saturday)
  • Schedule is subject to change (with notice) as needed to accommodate proper coverage

Responsibilities will include, but are not limited to:
  • Customer Service: (call center)
  • Active participation in customer service center call queues
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Efficiently gather the reason customer needs assistance (listen)
  • Educate the customer when applicable to help them be self-sufficient
  • Document conversations and actions taken
  • Provide quality service and support in a variety of areas through multiple channels of communication (phone, chat, email, text) including but not limited to registering & accessing accounts, placing bids, processing payments, scheduling pickup, mobile device connections, and general information regarding our auction site & services.
  • Maintain a balance between company policy and customer benefit in decision making.
  • Connect the customer to the best source of resolution based on their needs
  • Submit support requests forms to various departments as needed to resolve situation (in place of transferring calls)
  • Place outbound calls to follow up on payment and pickup of items won on auction
  • Documentation of all actions with customers
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
  • Assist all co-workers as requested
  • Job description is subject to change as needs arise, tasks may be added or reassigned