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Mitel Technician Jobs (NOW HIRING)

Grid4 Communications

Network Technician I

Troy, MI · On-site

$40K - $55K/yr

Network Technician I Technical Operations - Troy, MI | Full-Time Are you a motivated, detail ... Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms * Previous NOC or help ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination. Preferred Certifications: CCNP, CompTIA VoIP Certification. Employer ...

i-Tech Support

NY · On-site

$80 - $100/hr

Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Mitel, and Cisco phone/Finesse contact center environments), security tools (Huntress ITDR/EDR ...

i-Tech Support

Helpdesk Technician Level 3

Ocoee, FL · On-site

$17.50 - $23.75/hr

Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Mitel, and Cisco phone/Finesse contact center environments), security tools (Huntress ITDR/EDR ...

i-Tech Support

Helpdesk Technician Level 3

Ocoee, FL

$17.50 - $23.75/hr

Helpdesk Technician Level 3 Position Type: Regular Full-Time Salaried Employee Location: Must be ... Mitel, and Cisco phone/Finesse contact center environments), security tools (Huntress ITDR/EDR ...

Field of Talent

VOIP Systems Tech

Terre Haute, IN · On-site

$30 - $38/hr

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination. Preferred Certifications: CCNP, CompTIA VoIP Certification. Employer ...

Service Global, Inc

Desktop Support L1

Cambridge, MA · On-site

$22.25 - $28.25/hr

Minimum Experience: 1-3 Years of Field Services Technician As an on-site Support Technician, I have ... Installation of IP, wireless, Analog and Digital phones (Avaya , Nortel, Cisco, Siemens, Mitel etc.

Frey Consulting Group

VOIP Systems Tech

Terre Haute, IN · On-site

$60 - $80/hr

RingCentral, Zoom Phone, 8x8, Mitel, Cisco, Avaya, packet analysis, network troubleshooting tools, and carrier/ISP coordination. Preferred Certifications: CCNP, CompTIA VoIP Certification. Employer ...

Sheldon ISD

Network Specialist

Houston, TX · On-site

$2.0K/wk

HPE Aruba Networking Certified Network Technician (ACNT) certification Special Knowledge/Skills ... Working knowledge of Mitel telecommunications systems * Working knowledge of FrontRow and Rauland ...

Service Global, Inc

Desktop Support L1

Somerville, MA · On-site

$22 - $28/hr

Minimum Experience: 1-3 Years of Field Services Technician As an Onsite Support Technician, I have ... Installation of IP, wireless, analog, and Digital phones (Avaya , Nortel, Cisco, Siemens, Mitel etc.

TUSCOM

Network Engineer

Tuscaloosa, AL

Our key employees have been with us for over 25 years and our key technicians have been with us ... systems (Mitel, 8x8, RingCentral) 5. Install, manage, and support Fortinet UTM firewalls. 6. ...

TUSCOM

Network Engineer

Tuscaloosa, AL · On-site

Our key employees have been with us for over 25 years and our key technicians have been with us ... systems (Mitel, 8x8, RingCentral) 5. Install, manage, and support Fortinet UTM firewalls. 6. ...

TUSCOM

Network Engineer

Tuscaloosa, AL · On-site

Our key employees have been with us for over 25 years and our key technicians have been with us ... systems (Mitel, 8x8, RingCentral) 5. Install, manage, and support Fortinet UTM firewalls. 6. ...

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Mitel Technician information

See salary details

$26K

$54.6K

$93K

How much do mitel technician jobs pay per year?

As of Sep 7, 2026, the average yearly pay for mitel technician in the United States is $54,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a Mitel technician?

A Mitel Technician is responsible for installing, configuring, maintaining, and troubleshooting Mitel communication systems, including VoIP phones, PBX systems, and unified communications platforms. They provide technical support to businesses, ensuring optimal performance and minimal downtime. Their role may involve network configuration, software updates, and user training. Strong knowledge of telephony, networking, and Mitel products is essential for success in this position.

What are the typical daily responsibilities of a Mitel technician?

As a Mitel Technician, your typical day involves installing, configuring, and maintaining Mitel phone systems and related network equipment for business clients. You'll troubleshoot technical issues both remotely and on-site, provide user training, and perform regular system updates or migrations when necessary. Collaboration with IT teams, vendors, and end-users is common, requiring both technical proficiency and strong interpersonal skills. This role is dynamic, often balancing scheduled maintenance with urgent support requests to ensure seamless communication within client organizations.

What are the key skills and qualifications needed to thrive as a Mitel technician?

A Mitel Technician should have a strong background in telecommunications, VoIP systems, and network troubleshooting, often supported by relevant certifications or technical diplomas. Familiarity with Mitel platforms and software such as MiVoice, as well as experience with networking tools and diagnostics, is highly valued. Excellent problem-solving skills, clear communication, and customer service abilities set top candidates apart. These skills ensure efficient installation, maintenance, and support of complex telephony systems in diverse business environments.

More about Mitel Technician jobs

What states have the most Mitel Technician jobs?

States with the most job openings for Mitel Technician jobs include:

What job categories do people searching Mitel Technician jobs look for?

The top searched job categories for Mitel Technician jobs are:

Mitel Technician jobs near you
Infographic showing various Mitel Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,605 per year, or $26.3 per hour.

Network Technician I

Grid4 Communications

Troy, MI • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Network Technician I Technical Operations - Troy, MI | Full-Time
Job Description: Are you a motivated, detail-oriented tech professional looking to launch or grow your career in voice and data networking? Then this role might be perfect for you! This is a great opportunity to join Grid4 Communications and build your skills alongside an experienced team. We are looking for a Network Technician I to support our carrier and voice division by deploying, configuring, and troubleshooting customer-facing network and telephony equipment. The ideal candidate has a foundational understanding of networking concepts, a willingness to learn, and a customer-first mindset. You'll work closely with our NOC and Field Services teams to ensure our customers stay connected and receive a best-in-class experience.
Responsibilities:
  • Configure and deploy equipment necessary to establish phone and data connections to customer premises equipment, interfacing with or replacing existing customer equipment as necessary
  • Troubleshoot IP-based telephony equipment and basic network connectivity issues under the guidance of senior technicians
  • Test cabling and other equipment in coordination with Field Services Technicians
  • Assist in monitoring core network elements and escalate issues to L2/L3 support as appropriate
  • Take repair calls and provide clear, timely status updates to customers
  • Maintain detailed ticket documentation including notes on steps taken, test results, and resolution
  • Provide 24x7 on-call support on a rotating basis, including the ability to work a flexible schedule for planned and unplanned issues
  • Participate in cross-training opportunities to expand technical knowledge across voice and data platforms
  • Follow established processes and procedures and make recommendations for improvement where identified
    Qualifications, Skills, and Knowledge:
  • Associate's degree in a related field, or equivalent hands-on experience
  • 1+ years of experience in IT support, networking, telephony, or a related technical role
  • Customer-first attitude with the ability to communicate clearly and professionally, especially in high-stress situations
  • Foundational understanding of LAN/WAN, TCP/IP, and VoIP concepts
  • Familiarity with basic hardware configuration (routers, switches, phones)
  • Strong analytical and problem-solving skills
  • Ability to multitask, prioritize, and manage a ticket queue effectively
  • Get-it-done mentality with a desire to learn and grow
    Preferred:
  • CCNA, CCENT, or other Cisco certifications
  • Adtran router/switch experience or certification
  • Experience with Netsapiens, MetaSwitch, Mitel, or Polycom VoIP and platforms
  • Previous NOC or help desk experience
    What we'll bring to the table:
  • Work-life balance
  • Vibrant company culture and fun work environment - our values don't sit on a shelf collecting dust, we use them in all we do
  • Ability to make an impact - your ideas and voice are important to us and are welcomed here
  • Employee health is one of our top priorities! We offer great health benefits - medical, dental, and vision
  • Days allocated for rest and relaxation - including 15 PTO days, 10 paid holidays, bereavement, jury duty & military leave
  • Offering you the best chance to prepare for the future - 401(k) with a generous company match
  • Business casual dress code
    Here's what a couple of team members have to say about Grid4:
    "I enjoy the people and the work-life balance" - New hire for HR
    "I like the open and friendly work environment, there is always an employee willing to help" - New hire for Project Management
    Compensation: $40,000.00 - $55,000.00
    Minimum Experience: Entry-level

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