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Mercury Insurance Jobs (NOW HIRING)

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Mercury Insurance experience is a plus, along with other preferred carriers * Experience with Hawksoft, FSC, and Outlook * Prior agency experience Full-time Monday - Friday Generous compensation ...

Be Seen First

Mercury Insurance experience is a plus, along with other preferred carriers * Experience with Hawksoft, FSC, and Outlook * Prior agency experience Full-time Monday - Friday Generous compensation ...

Support Spec II

Brea, CA · On-site

$30K - $48K/yr

Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified ...

Be Seen First

Mercury Insurance experience is a plus, along with other preferred carriers * Experience with Hawksoft, FSC, and Outlook * Prior agency experience Full-time Monday - Friday Generous compensation ...

Be Seen First

Mercury Insurance experience is a plus, along with other preferred carriers * Experience with Hawksoft, FSC, and Outlook * Prior agency experience Full-time Monday - Friday Generous compensation ...

Support Spec II

Brea, CA · On-site

$30K - $48K/yr

Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified ...

Product Analyst I

$63K - $117K/yr

At Mercury, members of our Product Management Team are responsible for driving profitable growth in their assigned states and line of business (Personal Lines Auto, Property or Commercial insurance)

Attorney II

Long Beach, CA · On-site

$125K - $231K/yr

Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified ...

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Mercury Insurance information

See salary details

$26K

$53.3K

$93K

How much do mercury insurance jobs pay per year?

As of Jun 12, 2026, the average yearly pay for mercury insurance in the United States is $53,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $60,000.00 per year, depending on experience, location, and employer.

What is a Mercury Insurance job?

A Mercury Insurance job refers to a position within Mercury Insurance, a company that provides auto, home, and business insurance. Employees may work in various roles, including customer service, claims processing, sales, underwriting, and IT. These roles focus on assisting customers, evaluating risks, and ensuring efficient insurance operations. Mercury Insurance offers career growth opportunities, competitive benefits, and a professional work environment.

What are some typical responsibilities for employees working at Mercury Insurance?

Employees at Mercury Insurance often handle tasks such as responding to client inquiries, processing claims, evaluating insurance applications, and assisting customers with policy options. Depending on the specific role, you may also be responsible for verifying documentation, conducting follow-ups, and collaborating with agents or other departments to resolve issues. The work environment is typically team-oriented, with opportunities to learn from experienced colleagues and take on increasing responsibility over time. Mercury Insurance values professional development, so there are often clear pathways for career growth within the company.

What are the key skills and qualifications needed to thrive in the Mercury Insurance position, and why are they important?

To excel at Mercury Insurance, candidates typically need a background in insurance, business administration, or a related field, along with strong analytical and organizational skills. Familiarity with industry-standard software for claims processing, customer relationship management (CRM) systems, and relevant state insurance licenses is often required. Excellent communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills in this environment. These qualifications and attributes enable employees to efficiently evaluate policies, assist clients, and contribute to a high-quality insurance service experience.

More about Mercury Insurance jobs
What cities are hiring for Mercury Insurance jobs? Cities with the most Mercury Insurance job openings:
What states have the most Mercury Insurance jobs? States with the most job openings for Mercury Insurance jobs include:
Infographic showing various Mercury Insurance job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,312 per year, or $25.6 per hour.
Claims Specialist Mechanical Protection

$44K - $77K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Mercury Insurance rating

8.9

Company rating: 8.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

35th of 261 rated insurance


Job description

Overview
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!
Position Summary:
The Primary job function is to investigate, evaluate, negotiate, and settle vehicle mechanical repair claims under various coverage forms.
Geo-Salary Information
An in-person interview may be required during the hiring process
State specific pay scales for this role are as follows:
$44,466 to $77,881 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)
$40,424 to $70,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)
$36,381 to $63,721 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)
In CA: Typical hiring range is $55,056.15 to $76,466.88
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities
Essential Job Functions:
  • Reviews claims for other possible coverage as provided by vehicle manufacturers or parts and labor warranties provided by previous repairer.
  • Provides claim payment authorizations based on the correct parts and labor amounts using the available data sources.
  • Assigns third party inspectors to aid in investigating approximately 5% of claims taken on average.
  • Provides customer service to callers with questions about filing a claim or to dispute claims.
  • Responds to incoming calls from agents and policyholders.
  • May provide direct quotes over the telephone. Interprets and communicates all guidelines effectively.
  • May process quotes and send information to third party inspectors to aid investigation.
  • Consistently handles and processes calls in a detailed and accurate manner.
  • Consistently provides superior customer service.

Qualifications
Education:
• High School diploma or equivalent required (may include specialized automotive repair vocational courses.)
• Pertinent state adjuster licenses are required
• A minimum of one Automotive Service Excellence (ASE) certificate must be maintained
Experience:
• At least 6 months experience as a Claims Specialist Trainee through the in-house training program.
• Or equivalent combination of education and/or experience
• Experience to handle mechanical protection claims normally is acquired through auto technician experience and/or service department service writer experience.
About the Company
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
Perks and Benefits
We offer many great benefits, including:
  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Pay Range
USD $44,466.00 - USD $77,881.00 /Yr.

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