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Mercury Insurance Jobs (NOW HIRING)

Mercury Insurance Services, LLC

Software Engineer II

$83K - $161K/yr

Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified ...

Barranca Insurance Services

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Licensed Property and Casualty Insurance Agent

Corona, CA · On-site

$75K - $125K/yr

Mercury Insurance experience is a plus, along with Commercial experience * Experience with agency management systems, Outlook, Raters * Prior agency experience Full-time Monday - Friday Generous ...

Barranca Insurance Services

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Licensed Property and Casualty Insurance Agent

Ontario, CA · On-site

$75K - $125K/yr

Mercury Insurance experience is a plus, along with other preferred carriers * Experience with Hawksoft, FSC, and Outlook * Prior agency experience Full-time Monday - Friday Generous compensation ...

Barranca Insurance Services

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Licensed Property and Casualty Insurance Agent

Rancho Cucamonga, CA · On-site

$75K - $125K/yr

Mercury Insurance experience is a plus, along with other preferred carriers * Experience with Agency management systems, Outlook, FSC, CRM (a plus+) * Prior agency experience Full-time Monday ...

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Mercury Insurance information

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$26K

$53.3K

$93K

How much do mercury insurance jobs pay per year?

As of Aug 7, 2026, the average yearly pay for mercury insurance in the United States is $53,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $60,000.00 per year, depending on experience, location, and employer.

What is a Mercury Insurance job?

A Mercury Insurance job refers to a position within Mercury Insurance, a company that provides auto, home, and business insurance. Employees may work in various roles, including customer service, claims processing, sales, underwriting, and IT. These roles focus on assisting customers, evaluating risks, and ensuring efficient insurance operations. Mercury Insurance offers career growth opportunities, competitive benefits, and a professional work environment.

What are the typical responsibilities for employees working at Mercury Insurance?

Employees at Mercury Insurance often handle tasks such as responding to client inquiries, processing claims, evaluating insurance applications, and assisting customers with policy options. Depending on the specific role, you may also be responsible for verifying documentation, conducting follow-ups, and collaborating with agents or other departments to resolve issues. The work environment is typically team-oriented, with opportunities to learn from experienced colleagues and take on increasing responsibility over time. Mercury Insurance values professional development, so there are often clear pathways for career growth within the company.

What are the key skills and qualifications needed to thrive in the Mercury Insurance position, and why are they important?

To excel at Mercury Insurance, candidates typically need a background in insurance, business administration, or a related field, along with strong analytical and organizational skills. Familiarity with industry-standard software for claims processing, customer relationship management (CRM) systems, and relevant state insurance licenses is often required. Excellent communication, problem-solving abilities, and a customer-centric mindset are crucial soft skills in this environment. These qualifications and attributes enable employees to efficiently evaluate policies, assist clients, and contribute to a high-quality insurance service experience.

More about Mercury Insurance jobs
What cities are hiring for Mercury Insurance jobs? Cities with the most Mercury Insurance job openings:
What states have the most Mercury Insurance jobs? States with the most job openings for Mercury Insurance jobs include:
What job categories do people searching Mercury Insurance jobs look for? The top searched job categories for Mercury Insurance jobs are:
Mercury Insurance jobs near you
Infographic showing various Mercury Insurance job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $53,312 per year, or $25.6 per hour.

Claims Support Specialist II

Mercury Insurance Services, LLC

Rancho Cucamonga, CA • On-site

$30K - $48K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Mercury Insurance rating

8.9

Company rating: 8.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

36th of 303 rated insurance

Job description

Overview
Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!
Join Mercury Insurance as a Support Specialist II and play a vital role in helping our Claims team deliver exceptional service. In this role, you'll support claims operations through essential administrative functions, reporting, and customer phone support-ensuring information is accurate, timely, and well-organized. If you enjoy being the backbone of a fast-paced team, take pride in your attention to detail, and thrive in a role where your work directly supports customers and internal partners, this is an opportunity to build a meaningful career with a company that values reliability, collaboration, and service excellence.
This position requires going into the office 3-4 times per month and the remaining time is remote work from home.
Geo-Salary Information
An in-person interview may be required during the hiring process
In CA: Typical hiring range is $35,520.30 to $43,413.70
The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.
Responsibilities
Essential Job Functions:
  • Types and transcribes assignments such as business correspondence, forms and reports.
  • Will have direct contact with customers, may compile information for reports, and processing forms and documents.
  • Transferring and escalating potential calls to the appropriate department if needed.

Physical Requirements
Education:
  • Completion of a high school education.

Experience:
  • A minimum of 1 year general office or related Company experience.
  • Or equivalent combination of education and/or experience

Knowledge and Skills:
  • Written and verbal communication skill to proofread and edit routine forms, reports and business correspondence as well as explain Company policies and procedures and respond to routine inquiries.
  • Job duties consist of a significant percent of typing assignments, must have proficient typing skills.
  • General knowledge of department procedures and operations to prepare, process, and complete assignments appropriately and maintain records.
  • Ability to manage inbound calls in a timely manner, while maintaining a positive, empathetic, and professional demeanor towards customers at all times.
  • Engaging in active listening with customers, confirming or clarifying information and addressing customer concerns as needed.

About the Company
Why choose a career at Mercury?
At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.
Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.
We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.
Learn more about us here: https://www.mercuryinsurance.com/about/careers
Perks and Benefits
We offer many great benefits, including:
  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.
Pay Range
USD $30,390.00 - USD $48,544.00 /Yr.

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