We are seeking a strategic and proactive Group Director, Client Operations for the prestigious Merck account. This pivotal role leads day-to-day operations and drives operational excellence across ...
We are seeking a strategic and proactive Group Director, Client Operations for the prestigious Merck account. This pivotal role leads day-to-day operations and drives operational excellence across ...
We are seeking a strategic and proactive Group Director, Client Operations for the prestigious Merck account. This pivotal role leads day-to-day operations and drives operational excellence across ...
We are seeking a strategic and proactive Group Director, Client Operations for the prestigious Merck account. This pivotal role leads day-to-day operations and drives operational excellence across ...
Director, AI Enabled Discovery and Digital R&D
San Jose, CA ยท On-site
$200K - $300K/yr
Connect relevant initiatives across Merck KGaA, Darmstadt, Germany Who You Are Minimum Qualifications: * Advanced degree in computer science, data science, chemistry, materials science, or a related ...
Director, AI Enabled Discovery and Digital R&D
San Jose, CA ยท On-site
$200K - $300K/yr
Connect relevant initiatives across Merck KGaA, Darmstadt, Germany Who You Are Minimum Qualifications: * Advanced degree in computer science, data science, chemistry, materials science, or a related ...
Director, Global Labeling - Regulatory Affairs
Billerica, MA ยท On-site
$159K - $210K/yr
SpringWorks Therapeutics, a healthcare company of Merck KGaA, Darmstadt, Germany, is a commercial ... The Director of Global Labeling (Director of GL) provides strategic regulatory labeling expertise ...
Director, Global Labeling - Regulatory Affairs
Billerica, MA ยท On-site
$159K - $210K/yr
SpringWorks Therapeutics, a healthcare company of Merck KGaA, Darmstadt, Germany, is a commercial ... The Director of Global Labeling (Director of GL) provides strategic regulatory labeling expertise ...
MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany. Your Role: At MilliporeSigma, the ... Develop direct reports by actively managing development plans and by providing clear and ...
MilliporeSigma is a business of Merck KGaA, Darmstadt, Germany. Your Role: At MilliporeSigma, the ... Develop direct reports by actively managing development plans and by providing clear and ...
Medical Assistant (Rahway, NJ)
Rahway, NJ ยท On-site
$18 - $23/hr
Position reports to Director Global Employee Health, collaborates with multidisciplinary team ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...
Medical Assistant (Rahway, NJ)
Rahway, NJ ยท On-site
$18 - $23/hr
Position reports to Director Global Employee Health, collaborates with multidisciplinary team ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...
Director, AI Enabled Discovery and Digital R&D
San Jose, CA ยท On-site
$200K - $300K/yr
Connect relevant initiatives across Merck KGaA, Darmstadt, Germany Who You Are Minimum Qualifications: * Advanced degree in computer science, data science, chemistry, materials science, or a related ...
Director, AI Enabled Discovery and Digital R&D
San Jose, CA ยท On-site
$200K - $300K/yr
Connect relevant initiatives across Merck KGaA, Darmstadt, Germany Who You Are Minimum Qualifications: * Advanced degree in computer science, data science, chemistry, materials science, or a related ...
Executive Director, Editor-in-Chief (EIC), reports to the Assistant Vice President, Scientific ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...
Executive Director, Editor-in-Chief (EIC), reports to the Assistant Vice President, Scientific ... Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does ...
Moderna is seeking a Director of Strategic Forecasting to lead global revenue forecasting for its ... Partner with alliance stakeholders at Merck to develop strategic and operational forecasts for ...
Moderna is seeking a Director of Strategic Forecasting to lead global revenue forecasting for its ... Partner with alliance stakeholders at Merck to develop strategic and operational forecasts for ...
Moderna is seeking a Director of Strategic Forecasting to lead global revenue forecasting for its ... Partner with alliance stakeholders at Merck to develop strategic and operational forecasts for ...
Moderna is seeking a Director of Strategic Forecasting to lead global revenue forecasting for its ... Partner with alliance stakeholders at Merck to develop strategic and operational forecasts for ...
Director, Global Labeling - Regulatory Affairs
Billerica, MA ยท Hybrid
$159K - $210K/yr
SpringWorks Therapeutics, a healthcare company of Merck KGaA, Darmstadt, Germany, is a commercial ... The Director of Global Labeling (Director of GL) provides strategic regulatory labeling expertise ...
Director, Global Labeling - Regulatory Affairs
Billerica, MA ยท Hybrid
$159K - $210K/yr
SpringWorks Therapeutics, a healthcare company of Merck KGaA, Darmstadt, Germany, is a commercial ... The Director of Global Labeling (Director of GL) provides strategic regulatory labeling expertise ...
Director of SW Engineering
$259K/yr
... to serve as the Director/VP of Software . As the CTO's right hand , you will own product ... Already serving major customers including Meta, Cisco, Bose, and Merck . * The Team: A high-caliber ...
Director of SW Engineering
$259K/yr
... to serve as the Director/VP of Software . As the CTO's right hand , you will own product ... Already serving major customers including Meta, Cisco, Bose, and Merck . * The Team: A high-caliber ...
Global HRBP and Head of US HR, Electronics
Allentown, PA ยท On-site
$177K - $266K/yr
... Merck KGaA, Darmstadt, Germany and member of the Electronics HR Leadership Team. * Lead the HR agenda for an organization of approximately 2,000 employees in the US and manage a team of 5 direct ...
Global HRBP and Head of US HR, Electronics
Allentown, PA ยท On-site
$177K - $266K/yr
... Merck KGaA, Darmstadt, Germany and member of the Electronics HR Leadership Team. * Lead the HR agenda for an organization of approximately 2,000 employees in the US and manage a team of 5 direct ...
Director - Engineering and Maintenance Reporting to: VP - Site Head Department: Engineering ... Syngene' s clientele includes world leaders such as Bristol-Myers Squibb, Baxter, Amgen, GSK, Merck ...
Director - Engineering and Maintenance Reporting to: VP - Site Head Department: Engineering ... Syngene' s clientele includes world leaders such as Bristol-Myers Squibb, Baxter, Amgen, GSK, Merck ...
Director - Engineering and Maintenance Reporting to: VP - Site Head Department: Engineering ... Syngene' s clientele includes world leaders such as Bristol-Myers Squibb, Baxter, Amgen, GSK, Merck ...
Director - Engineering and Maintenance Reporting to: VP - Site Head Department: Engineering ... Syngene' s clientele includes world leaders such as Bristol-Myers Squibb, Baxter, Amgen, GSK, Merck ...
Director of Sales
Seattle, WA ยท On-site
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
Quick apply
Director of Sales
Seattle, WA ยท On-site
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
Director of Sales
Los Angeles, CA ยท On-site
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
Quick apply
Director of Sales
Los Angeles, CA ยท On-site
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
Quick apply
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
Quick apply
With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey ... The Role As Director of Sales, you will lead, develop, and scale Parsec's team of Enterprise ...
Director of Service Operations f/m/d
Enfield, CT ยท On-site
$120K - $130K/yr
Direct the operational and commercial management of key global programs (e.g., Merck/Ancillare/IDEXX), lead or support customer MSAs, Service T&Cs, SOWs and Service Quality Agreements, and ...
Director of Service Operations f/m/d
Enfield, CT ยท On-site
$120K - $130K/yr
Direct the operational and commercial management of key global programs (e.g., Merck/Ancillare/IDEXX), lead or support customer MSAs, Service T&Cs, SOWs and Service Quality Agreements, and ...
Merck Director information
What is the difference between Merck Director vs Merck Senior Manager?
| Aspect | Merck Director | Merck Senior Manager |
|---|---|---|
| Responsibilities | Oversees multiple departments, sets strategic goals, manages senior teams | Manages specific projects or teams, implements strategies, reports to directors |
| Required Credentials | Bachelor's or Master's degree, extensive industry experience, leadership skills | Bachelor's degree, relevant experience, project management skills |
| Work Environment | Executive offices, cross-departmental collaboration | Team-based, project-focused, department-specific |
| Industry Usage | Common in corporate leadership, strategic planning roles | Common in mid-level management, project oversight roles |
The Merck Director typically holds a higher leadership position with broader strategic responsibilities compared to the Merck Senior Manager, who focuses more on managing specific projects or teams within the organization.
What does a Merck Director do?
What are the key skills and qualifications needed to thrive as a Merck Director, and why are they important?
What are some common challenges faced by a Director at Merck, and how can they be effectively managed?

Full-time
Medical, Dental, Life, Retirement
Posted 5 days ago
Job description
We are seeking a strategic and proactive Group Director, Client Operations for the prestigious Merck account. This pivotal role leads day-to-day operations and drives operational excellence across this critical pharmaceutical business. As a key business partner to the account lead, you will take initiative to ensure robust infrastructure across End-to-End Budget Operations, Process Harmonization, and Business Operations. Your leadership will guarantee unparalleled efficiency, effectiveness, and excellence in operational deliverables, directly contributing to Merck's strategic growth.
KEY LEADERSHIP REQUIREMENTS
- Visionary & Proactive Leader: A seasoned leader who takes initiative, simplifies complexity, and drives best-in-class delivery across diverse teams and with clients.
- Strategic Business Partner: Proven ability to advise business leads, translating operational insights into strategies that optimize efficiency and contribute to Merck's objectives.
- Healthcare Industry Acumen (Highly Preferred): Significant experience navigating the unique operational, regulatory, and compliance demands of the healthcare/pharmaceutical sector.
- Operational Innovator: Expertise in designing, implementing, and optimizing media infrastructure, including Budget & Financial Operations, Data Management, and End-to-End Media Process & Workflow.
- Team & Talent Builder: Skilled in assembling, managing, and activating high-performing, cross-craft Agency Operations teams.
- Technology & Automation Driver: Track record of leveraging operational tools (e.g., MediaTools, Asana) and automation to enhance efficiency and accuracy.
KEY RESPONSIBILITIES
End-to-End Budget Operations
- Build and optimize workflows for accurate planning & investment data for Merck, ensuring compliance.
- Oversee the full budget lifecycle (management, QA, invoicing, reporting), ensuring financial stewardship.
- Manage Merck client-facing planning processes (e.g., MediaTools, Mediaocean).
- Champion automation to enhance accuracy and reduce manual effort.
- Lead creation of non-campaign Merck client reports (flowcharts, forecasts, budget summaries, LDA).
- Evaluate, implement, and customize operational tools (Mediatools, Mediaocean/Prisma, Asana, Taxonomy) for Merck, driving efficiency and data hygiene.
- Develop strong relationships with key Merck stakeholders (Finance, Procurement, Media, Digital Marketing).
- Strategic Process Design & Optimization: Lead the strategic design, implementation, and continuous optimization of highly effective, scalable cross-functional processes, including bespoke Merck-specific Media Planning Playbooks and tool-supported workflows.
- E2E Process Governance & Rollout: Drive the establishment and rollout of new end-to-end processes, providing high-level stewardship for seamless implementation, robust governance, and widespread adoption across all stakeholders.
- Operational Orchestration & Cross-Functional Alignment: Oversee strategic coordination of daily process operations, ensuring consistent workflow adherence and timely execution. Orchestrate clear communication and seamless collaboration across media, creative, account, and Merck client stakeholders.
- Performance Optimization & Continuous Improvement: Strategically manage and optimize campaign and operational workflows (calendars, timelines). Direct training strategies, oversee adoption, and establish frameworks for tracking effectiveness, gathering feedback, and driving data-informed improvements.
- Leadership & Best Practice Advocacy: Provide senior leadership and mentorship, proactively removing systemic roadblocks, fostering a culture of excellence, and championing best practices and knowledge sharing within the Merck account.
- Strategic Project Management: Provide senior oversight and direction for ad hoc project execution, ensuring strategic alignment and efficient delivery.
- Lead execution of best practices and operational deliverables for the Merck account.
- Serve as the primary day-to-day operational contact for Merck clients (procurement, finance, tools).
- Lead centralized account governance, developing Merck-specific playbooks, calendars, and compliance training, adhering to healthcare standards.
- Partner with Client Business Leads (CAM) and Finance on scope, staffing, and strategic resource management.
- Lead monthly labor tracking and burn reporting.
- Support audit readiness and accountability, ensuring transparency and adherence to industry standards and Merck policies.
- Partner with CAM to drive strategic resource deployment across deliverables.
- Steward best practices, playbooks, and toolkits adapted to the pharmaceutical industry.
REQUIRED QUALIFICATIONS
- Bachelor's degree with 15 years of progressive media experience in operations; planning or buying experience a plus.
- Proven experience managing large, complex client accounts, with a strong preference for healthcare/pharmaceutical industry experience.
- Exceptional leadership, initiative, and strategic partnership skills.
- Demonstrated ability to define roles, lead high-performing cross-functional Agency Operations teams.
- Proven success leveraging tools and automation for operational deliverables.
- In-depth understanding of media workflows, including the full media dollar lifecycle and campaign planning processes.
- Experience customizing and optimizing tools for media planning/investment data (e.g., Taxonomy, Mediatools/Lumina, Mediaocean/Prisma).
- Strong attention to detail, organizational skills, and a highly structured analytical mindset.
- Comfortable managing multiple complex projects in a fast-paced environment.
- Strong written and verbal communication skills, articulating challenges and solutions to all levels and clients.
- Ability to simplify complex issues, determine effective paths forward, and champion chang
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with Mediabrands, please email accommodation@mbww.com.
Salary Range
$180,000-$200,000 USD