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Merchant Relationship Manager Jobs in Rochester, NY

Dollartree

Merchandising Assistant Manager

Victor, NY · On-site

As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a ... relationship at any time, with or without cause or notice. Full time 409 Commerce Dr,Victor,New ...

Dollar Tree

Merchandising Assistant Manager

Victor, NY · On-site

As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a ... relationship at any time, with or without cause or notice. Full time 409 Commerce Dr,Victor,New ...

Eisco, ENALAS Groups

Scientific Sales

Honeoye Falls, NY · On-site

$45K - $65K/yr

The Distribution Relationship Manager will be responsible for generating sales by building and ... Product line management of science products, including merchandizing products, development of ...

Eisco, ENALAS Groups

Scientific Sales

Rochester, NY · On-site

$45K - $65K/yr

The Distribution Relationship Manager will be responsible for generating sales by building and ... Product line management of science products, including merchandizing products, development of ...

Eisco, ENALAS Groups

Scientific Sales

Victor, NY · On-site

$45K - $65K/yr

The Distribution Relationship Manager will be responsible for generating sales by building and ... Product line management of science products, including merchandizing products, development of ...

Footprint Solutions

Part Time Merchandiser

Williamson, NY · On-site

$16/hr

Merchandiser (Part-Time) About Footprint Solutions For more than 20 years, Footprint Solutions has ... Building professional relationships with store associates and management * Communicating directly ...

Bene-Care HR Services

Fresh Manager

Henrietta, NY

$20 - $30/hr

... relationships with local growers, mentor an incredible team, and help shape the future of a ... Monitor product quality throughout the day and maintain the highest merchandising standards.

Posted today

Pepsico

Merchandiser

Rochester, NY

$23.35/hr

Communicate store issues to store managers and Pepsi management * Build customer relationships at ... Merchandising products (e.g., filling shelves, building displays, making products look attractive ...

PepsiCo Beverages North America

Merchandiser

Rochester, NY · On-site

$16.75 - $19.75/hr

Communicate store issues to store managers and Pepsi management * Build customer relationships at ... Merchandising products (e.g., filling shelves, building displays, making products look attractive ...

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Showing results 21-40

All JobsMerchant Relationship JobsMerchant Relationship Manager JobsMerchant Relationship Manager Jobs in Rochester, NY

Merchant Relationship Manager information

See Rochester, NY salary details

$27.6K

$79.6K

$138.6K

How much do merchant relationship manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for merchant relationship manager in Rochester, NY is $79,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $104,100.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a Merchant Relationship Manager?

To thrive as a Merchant Relationship Manager, you need strong sales acumen, a solid understanding of payment processing, and typically a bachelor’s degree in business or a related field. Familiarity with CRM software, POS systems, and payment gateway platforms is highly valuable. Excellent communication, negotiation, and problem-solving skills help build trust and long-term partnerships with merchants. These skills are crucial for driving merchant satisfaction, retention, and business growth in a competitive payments landscape.

What is the role of a merchant relationship manager?

A merchant relationship manager is responsible for building and maintaining strong relationships with merchants or clients, ensuring their needs are met and fostering loyalty. They often analyze sales data, provide support, and collaborate with internal teams to optimize merchant performance and satisfaction.

What is the difference between Merchant Relationship Manager vs Sales Manager?

AspectMerchant Relationship ManagerSales Manager
Primary FocusManaging and nurturing relationships with merchants to ensure satisfaction and retentionDriving sales, acquiring new clients, and meeting revenue targets
Required SkillsCustomer service, communication, relationship management, industry knowledgeSales techniques, negotiation, leadership, target-driven mindset
Work EnvironmentClient-facing, account management, ongoing relationship developmentTeam management, sales strategy, prospecting and closing deals
Industry UsageCommon in payment processing, e-commerce, and merchant servicesWidespread across various industries including retail, tech, and services

While both roles involve client interaction, the Merchant Relationship Manager focuses on maintaining and strengthening existing merchant accounts, whereas the Sales Manager emphasizes acquiring new clients and increasing sales. Understanding these differences helps in choosing the right career path or job focus within the industry.

Is being a merchant relationship manager a stressful job?

A merchant relationship manager role can be stressful due to the need to maintain client satisfaction, meet sales targets, and handle complex negotiations. The job often requires strong communication skills, problem-solving abilities, and the ability to manage multiple accounts simultaneously, which can contribute to work-related stress.

How does a Merchant Relationship Manager typically collaborate with other departments to support merchant growth?

Merchant Relationship Managers frequently work alongside sales, marketing, product, and customer support teams to deliver comprehensive solutions for merchants. By coordinating with sales, they identify new partnership opportunities; with marketing, they help design promotional campaigns tailored to merchant needs; with product teams, they relay merchant feedback to guide development; and with customer support, they assist in resolving complex issues. This cross-functional collaboration ensures merchants receive consistent, high-quality service and helps drive mutual business growth.

What does a Merchant Relationship Manager do?

A Merchant Relationship Manager is responsible for building and maintaining strong partnerships with merchants or vendors, typically for banks, payment processors, or e-commerce platforms. Their role involves onboarding new merchants, addressing their needs, providing ongoing support, and ensuring smooth transaction processes. They also work to resolve issues, monitor merchant performance, and identify opportunities for growth or improvement in the business relationship.
What are popular job titles related to Merchant Relationship Manager jobs in Rochester, NY? For Merchant Relationship Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Merchant Relationship Manager jobs in Rochester, NY look for? The top searched job categories for Merchant Relationship Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Merchant Relationship Manager jobs? Cities near Rochester, NY with the most Merchant Relationship Manager job openings:
Merchant Relationship Manager jobs near you

Merchandising Assistant Manager

Dollartree

Victor, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,513 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

Your Role at Dollar Tree:

As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this role, you'll focus on merchandising and processing freight.

Your job duties and responsibilities will include, but are not limited to, the following:

  • Assist with all store functions and day-to-day activities

  • Perform opening and closing procedures as needed

  • Protect and secure company assets, including store cash

  • Adhere to all policies and procedures, including safety guidelines

  • Maintain areas of the store, including stockroom and sales floor, to company standards

  • Process all corporate directives such as Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Other duties as assigned*

In addition, you'll assist the Store Manager with the following duties as assigned:

  • Process the receipt and return of DSD merchandise

  • Manage freight flow in accordance with productivity standards

  • Order and stock merchandise needs, including frozen & refrigerated, in accordance with productivity standards

  • Ensure that the sales floor is sales-effective

  • Plan, merchandise, and maintain Clip Strips and Power Panels with sales effective items

  • Plan and implement monthly Sales Planners

Your Skills and Experience:

  • Prior retail and management experience is preferred

  • Strong communication, interpersonal, and written skills are required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation

  • Ability to work in a high-energy, team environment is required


Your Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Paid time off

  • Retirement plans with matching contributions

  • Employee Stock Purchase Program

  • Educational Assistance

  • Access to PerkSpot, an employee discount platform for goods and services

  • And much more!


Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you.

Dollar Tree Stores, Inc. is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree Stores, Inc. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree Stores, Inc. is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full time409 Commerce Dr,Victor,New York 14564-964400399Dollar Tree

From:

19.5

To:

20.25

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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