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Merchant Account Manager Jobs (NOW HIRING)

Elavon

Business Banking Merchant Account Executive

This role will focus on developing new merchant services opportunities with businesses generating ... Utilize and maintain Salesforce daily to manage opportunities, activities, and pipeline growth.

Corporate Tools

Merchant Services Representative

$18.50/hr

... merchant accounts * Provide superior customer service and relationship management as the department grows * Communicate professionally with clients via phone and email * Timely and professional ...

THE ON DEMAND COMPANY LLC

Account Manager

San Francisco, CA · On-site

$40K - $45K/yr

The Account Manager is responsible for directly supporting the Customer Success Department, with a core focus on helping our Merchant Partners achieve value from the services we offer. Key initiative ...

Essilor

National Key Account Manager

Manhattan, NY

Knowledge of merchandising, account management, and retail sales * Results oriented with strong ... strategic business planning approach * Negotiation skills; persuasive * Excellent communication ...

Superior Rent to Own

ACCOUNT MANAGER

Boutte, LA · On-site

$16 - $18/hr

He/She must also engage in sales of all types of merchandise in the store as well as deliver and pick up merchandise from customers' homes as needed. Account Manager duties include but are not ...

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Merchant Account Manager information

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$29.5K

$65.8K

$106K

How much do merchant account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for merchant account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

How does a merchant account manager collaborate with sales and customer support teams to enhance merchant satisfaction?

As a Merchant Account Manager, you will frequently serve as a bridge between merchants and internal teams. You’ll work closely with sales to onboard new clients and identify upsell opportunities, while also collaborating with customer support to resolve merchant issues efficiently. This role requires strong communication and organizational skills, as you’ll be coordinating meetings, sharing feedback, and ensuring merchants receive seamless service. Building strong internal relationships is essential to proactively address merchant needs and drive client retention.

What are the key skills and qualifications needed to thrive as a merchant account manager, and why are they important?

To thrive as a Merchant Account Manager, you need a solid understanding of payment processing, account management, and basic financial principles, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, payment gateways, and merchant services platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and proactive communication set top performers apart. These competencies are crucial for building strong client relationships, resolving issues efficiently, and driving merchant satisfaction and retention.

What is the difference between Merchant Account Manager vs Payment Processor Specialist?

AspectMerchant Account ManagerPayment Processor Specialist
CredentialsSales, customer service, industry certificationsTechnical knowledge, certifications in payment systems
Work EnvironmentOffice, client meetings, account managementTechnical support, system troubleshooting
Employer & IndustryFinancial services, e-commerce, retailPayment processing companies, fintech
Search & Comparison IntentUnderstanding client account management rolesTechnical payment system expertise

While both roles operate within the payments industry, a Merchant Account Manager primarily focuses on managing merchant relationships and ensuring client satisfaction. In contrast, a Payment Processor Specialist handles technical aspects of payment systems and troubleshooting. Both roles require industry knowledge but differ in daily responsibilities and skill sets.

Can I be a merchant account manager with no experience?

Merchant account managers typically need some experience in sales, customer service, or finance, but entry-level positions may be available for those with strong communication skills and a willingness to learn. Relevant certifications or knowledge of payment processing systems can also improve chances of starting in this role. Prior experience is often preferred but not always required for entry-level positions.

Is a merchant account manager a difficult job?

A merchant account manager role involves managing relationships with clients and processing transactions, requiring strong communication, problem-solving, and technical skills. The job can be demanding due to the need to handle client issues, stay updated on industry regulations, and meet sales or performance targets, but it is manageable with experience and training. Certifications in payments or sales can enhance effectiveness, and the work environment often involves multitasking and meeting deadlines.
More about Merchant Account Manager jobs

What cities are hiring for Merchant Account Manager jobs?

Cities with the most Merchant Account Manager job openings:

What are the most commonly searched types of Merchant Account jobs?

The most popular types of Merchant Account jobs are:

What states have the most Merchant Account Manager jobs?

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Merchant Account Manager jobs near you
Infographic showing various Merchant Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager- Merchant Services

Huntington National Bank

Hagerstown, MD • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 7 days ago

Huntington National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 171 frontline employees who took The Breakroom Quiz

50th of 171 rated banks

Job description

Description
Position Summary
Huntington National Bank is seeking a detail-oriented and service-driven Merchant Services Account Manager to join our Commercial and Large Account team. This role is responsible for the day-to-day operational management of merchant services relationships and works in close partnership with the Merchant Services Relationship Manager to ensure seamless client support and execution. The ideal candidate is highly organized, responsive, and thrives in a fast-paced environment where accuracy and follow-through directly drive client satisfaction and retention.
Key Responsibilities:
  • Day-to-Day Operational Support: Manage the daily operational tasks associated with commercial and large account merchant relationships, ensuring accurate processing, timely resolution, and smooth execution of client requests.
  • Partnership with Strategic Account Manager: Serve as the operational counterpart to the Merchant Services Relationship Manager, supporting strategic initiatives, preparing client materials, and ensuring follow-through on account plans and commitments.
  • Client Service & Issue Resolution: Act as a primary point of contact for client service needs, troubleshooting issues, coordinating with internal teams, and escalating complex matters as appropriate to deliver responsive, high-quality support.
  • Onboarding & Account Maintenance: Facilitate new merchant setup, boarding, and ongoing account maintenance, ensuring documentation, pricing, and configurations are accurate and complete.
  • Cross-Functional Coordination: Collaborate with product, operations, risk, and compliance teams to ensure timely delivery of merchant services and resolution of operational matters.
  • Reporting & Analysis: Prepare account reporting, transaction summaries, and performance data to support relationship reviews and strategic recommendations led by the Relationship Manager.
  • Process & Documentation Management: Maintain accurate records within CRM and internal systems, ensuring data integrity and adherence to bank policies and procedures.
  • Client Retention Support: Proactively identify service gaps and operational opportunities that enhance the client experience and support long-term retention.

Key Responsibilities
  • Day-to-Day Operational Support: Manage the daily operational tasks associated with commercial and large account merchant relationships, ensuring accurate processing, timely resolution, and smooth execution of client requests.
  • Partnership with Strategic Account Manager: Serve as the operational counterpart to the Merchant Services Relationship Manager, supporting strategic initiatives, preparing client materials, and ensuring follow-through on account plans and commitments.
  • Client Service & Issue Resolution: Act as a primary point of contact for client service needs, troubleshooting issues, coordinating with internal teams, and escalating complex matters as appropriate to deliver responsive, high-quality support.
  • Onboarding & Account Maintenance: Facilitate new merchant setup, boarding, and ongoing account maintenance, ensuring documentation, pricing, and configurations are accurate and complete.
  • Cross-Functional Coordination: Collaborate with product, operations, risk, and compliance teams to ensure timely delivery of merchant services and resolution of operational matters.
  • Reporting & Analysis: Prepare account reporting, transaction summaries, and performance data to support relationship reviews and strategic recommendations led by the Relationship Manager.
  • Process & Documentation Management: Maintain accurate records within CRM and internal systems, ensuring data integrity and adherence to bank policies and procedures.
  • Client Retention Support: Proactively identify service gaps and operational opportunities that enhance the client experience and support long-term retention.
  • Travel: Occasional travel may be required to support client meetings and team initiatives

Basic Qualifications:
  • Bachelor's Degree
  • 10+ years experience in merchant services, payments, financial services, or account/client support roles.
  • 10+ years experience managing multiple priorities and deadlines simultaneously.
  • 10+ years experience with CRM systems, reporting tools, and Microsoft Office (Excel, Word, PowerPoint, Outlook).

Preferred Qualifications:
  • Excellent communication and interpersonal skills, with a client-first mindset.
  • Detail-oriented with a commitment to accuracy and follow-through.
  • Ability to work collaboratively in a team-based environment and support senior team members.

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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