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Merchant Account Manager Jobs (NOW HIRING)

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

... Account Managers working with them to build their accounts through strategic account planning ... L levers including gross merchandise value (GMV) and contribution profit. * Being a trusted advisor:

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Merchant Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do merchant account manager jobs pay per year?

As of May 30, 2026, the average yearly pay for merchant account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Merchant Account Manager, and why are they important?

To thrive as a Merchant Account Manager, you need a solid understanding of payment processing, account management, and basic financial principles, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, payment gateways, and merchant services platforms is typically required. Exceptional interpersonal skills, problem-solving abilities, and proactive communication set top performers apart. These competencies are crucial for building strong client relationships, resolving issues efficiently, and driving merchant satisfaction and retention.

How does a Merchant Account Manager typically collaborate with sales and customer support teams to enhance merchant satisfaction?

As a Merchant Account Manager, you will frequently serve as a bridge between merchants and internal teams. You’ll work closely with sales to onboard new clients and identify upsell opportunities, while also collaborating with customer support to resolve merchant issues efficiently. This role requires strong communication and organizational skills, as you’ll be coordinating meetings, sharing feedback, and ensuring merchants receive seamless service. Building strong internal relationships is essential to proactively address merchant needs and drive client retention.

What is a Merchant Account Manager?

A Merchant Account Manager is a professional responsible for managing relationships between a business and its merchant account provider, which facilitates the processing of credit card and electronic payments. Their duties often include onboarding new clients, troubleshooting payment issues, ensuring compliance with industry regulations, and optimizing payment solutions to meet business needs. They act as the main point of contact for merchants regarding their accounts and work to provide a seamless payment processing experience.

What is the difference between Merchant Account Manager vs Payment Processor Specialist?

AspectMerchant Account ManagerPayment Processor Specialist
CredentialsSales, customer service, industry certificationsTechnical knowledge, certifications in payment systems
Work EnvironmentOffice, client meetings, account managementTechnical support, system troubleshooting
Employer & IndustryFinancial services, e-commerce, retailPayment processing companies, fintech
Search & Comparison IntentUnderstanding client account management rolesTechnical payment system expertise

While both roles operate within the payments industry, a Merchant Account Manager primarily focuses on managing merchant relationships and ensuring client satisfaction. In contrast, a Payment Processor Specialist handles technical aspects of payment systems and troubleshooting. Both roles require industry knowledge but differ in daily responsibilities and skill sets.

More about Merchant Account Manager jobs
What cities are hiring for Merchant Account Manager jobs? Cities with the most Merchant Account Manager job openings:
What are the most commonly searched types of Merchant Account jobs? The most popular types of Merchant Account jobs are:
What states have the most Merchant Account Manager jobs? States with the most job openings for Merchant Account Manager jobs include:
Infographic showing various Merchant Account Manager job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 74% In-person, 5% Hybrid, and 21% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Manager

$90K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,574 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers


Job description

Position Summary...What you'll do...Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer services. As a Senior Manager, you will be responsible for driving strategy and delivering growth in strategic priority categories. You'll partner with senior executives and leaders across the organization to deliver on the strategy while managing Strategic Account Managers working with them to build their accounts through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches. If being in the front seat of driving a business is exciting, this is the role for you! This role would be on the Marketplace team. It requires someone who is comfortable working with all levels and teams within the organization, including executive leadership. Experience managing a team is a must. Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical.
You'll sweep us off our feet if

  • You are seller obsessed and relationship driven.

  • Youre a visionary always looking for ways to distinguish from the competition.

  • You thrive in constantly evolving, fast-paced, dynamic environments.

  • Youre results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.

  • You build trust quickly and lead by influence with the ability to translate to varied audiences.

  • You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.

  • You are creative and resilient always looking for new ways to approach problems and drive business performance.

  • You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.

You'll make an impact by:

  • Developing an assortment strategy and management for a specific category or department; follows processes and procedures for managing assortment quality; assists with the development of lists of assortment needs for a department or category; develops plans to address needs; records information used to assess assortment performance and opportunities.

  • Overseeing business performance: Lead annual and quarterly business planning and performance tracking for category, as well as direct reports managed sellers. Conduct deep dive analysis on issues effecting category business performance and implement corrective actions. Drive performance against P;L levers including gross merchandise value (GMV) and contribution profit.

  • Being a trusted advisor: Develop strong and trusting relationships with partners working across the organization to solve issues, address pain points and implement growth initiatives. Employ a one team approach to accomplish the goals of the business and drive negotiations from a win-win perspective that establishes credibility and trust with our partners and delivers consistently improved performance.

  • Guide direct reports on delivering growth for managed sellers - optimizing offer quality to maximize search optimization and discoverability across the platform, driving adoption of seller services, and developing strategic marketing plans that drive incremental traffic and GMV. Lean in as needed with sellers directly.

  • Working cross-functionally: Collaborate with Omni Merchant team, Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.

  • Building a team: Managing a team of strategic account manager(s); developing their skills and acting as a mentor.

Preferred Qualifications:

  • 7+ years experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area. E-Commerce experience strongly preferred.

  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.

  • Strong negotiation, interpersonal and influential skills.

  • Detail and results-oriented with sense of urgency.

Respect the Individual Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members
Respect the Individual Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments
Respect the Individual Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action
Act with Integrity Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values
Act with Integrity Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent
Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers
Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy
Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks
Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail, professional, labor and political organizations, specialized design services, transportation and warehousing and fitness and sports centers

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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