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Membership Development Manager Jobs in Boston, MA

Anytime Fitness - 027669

Fitness Manager

Quincy, MA · On-site

$50K - $70K/yr

Training & development Benefits/Perks * Base pay, plus an aggressive commission & bonus structure ... Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. * State-of-the-art sales ...

Kemet

Distribution Development Representative

Boston, MA · On-site +1

$100K/yr

This position focuses on managing the overall strategy and business performance with our ... membership, protected veteran status, protected genetic information, marital status or any other ...

Anytime Fitness

Fitness Manager

Quincy, MA · On-site

$50K - $70K/yr

Training & development Benefits/Perks * Base pay, plus an aggressive commission & bonus structure ... Complimentary membership to over 5,000 Anytime Fitness clubs worldwide. * State-of-the-art sales ...

Osv_edf

Deputy Chief Development Officer

Boston, MA

... membership, and mid-level giving. They serve on both the Development Leadership Team (DLT) and ... Support change management efforts across Global Development and EDF. * Participate in advancing EDF ...

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Membership Development Manager information

See Boston, MA salary details

$11.9K

$77.7K

$115.7K

How much do membership development manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for membership development manager in Boston, MA is $77,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $101,600.00 per year, depending on experience, location, and employer.

How does a membership development manager typically collaborate with other departments to achieve membership growth goals?

A Membership Development Manager regularly partners with marketing, events, and customer service teams to design and implement strategies that attract and retain members. This collaborative approach ensures that membership campaigns are well-coordinated and aligned with the organization’s overall objectives. Team meetings and cross-departmental projects are common, allowing the Membership Development Manager to share insights from member feedback and data analysis, and to work together on initiatives such as promotional events or targeted outreach programs. Effective communication and teamwork are key to successfully driving membership growth.

What is the difference between Membership Development Manager vs Membership Coordinator?

AspectMembership Development ManagerMembership Coordinator
Primary FocusStrategic growth and retention of membersAdministrative support and member engagement
ResponsibilitiesDeveloping membership strategies, building relationships, overseeing programsProcessing memberships, answering inquiries, maintaining records
Required SkillsSales, relationship management, strategic planningCustomer service, organization, communication
Work EnvironmentOffice-based, meetings, outreach eventsOffice or remote, administrative tasks

The Membership Development Manager focuses on strategic initiatives to grow and retain members, while the Membership Coordinator handles day-to-day administrative tasks and member support. Both roles are essential in membership organizations but differ in scope and responsibilities.

What does a membership development manager do?

A Membership Development Manager is responsible for growing and maintaining an organization's membership base. They develop strategies to attract new members, retain current members, and enhance member engagement through events, communications, and benefits. This role often involves analyzing membership data, coordinating outreach campaigns, and working closely with other departments to ensure members' needs are met. Ultimately, their goal is to increase membership numbers and foster a strong, active community within the organization.

What are the key skills and qualifications needed to thrive as a membership development manager?

To thrive as a Membership Development Manager, you need strong sales, marketing, and relationship-building skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, email marketing platforms, and data analytics tools is typically required. Outstanding interpersonal communication, negotiation, and organizational skills help set top performers apart. These capabilities drive effective member recruitment, retention, and engagement, which are critical to the organization's growth and sustainability.
What are popular job titles related to Membership Development Manager jobs in Boston, MA? For Membership Development Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Membership Development Manager jobs in Boston, MA look for? The top searched job categories for Membership Development Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Membership Development Manager jobs? Cities near Boston, MA with the most Membership Development Manager job openings:
Membership Development Manager jobs near you
Infographic showing various Membership Development Manager job openings in Boston, MA as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $77,707 per year, or $37.4 per hour.

Senior Business Systems Analyst (Membership Services)

Whoop

Boston, MA • On-site

$140K - $170K/yr

Full-time

Re-posted 4 days ago

Job description

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Business Systems Analyst to join the Business Systems team, supporting the operations and scaling of our Membership Services function. BSA roles can take different shapes at different companies; we are looking for a strong technical skillset accompanied by an excellent ability to understand user needs and make sound prioritization and implementation decisions. You'll be a key contributor in evolving the technology and processes that our Membership Services team uses thousands of times each day. You'll use your technical skills to improve the member experience and the efficiency of our operations across a suite of best-in-class 3rd party tools, custom software, and AI capabilities. The best candidates will bring a combination of strong technical skills, a relentless focus on understanding their customers, and a knack for improving high volume support operations.
*This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.*
RESPONSIBILITIES:
  • Help build the consumer tech industry's best customer support experience. Help us turn every member who interacts with Membership Services into a loyal WHOOP fan.
  • Partner with stakeholders across Membership Services, Engineering, Product, and Operations to understand future system needs and translate them into technical solutions.
  • Proactively identify and implement process improvements across Membership Services workflows, with a strong focus on automation, data accuracy, data security, and cross-system alignment.
  • Demonstrate unusually high levels of initiative and autonomy as you go about solving problems.
  • Define and execute User Acceptance Testing, training, and change management initiatives for end users.
  • Drive projects related to case management, Computer Telephony Integration (CTI), self-service, customer experience, and order fulfillment logistics.
  • Develop documentation for technical and non-technical audiences.
  • Coach and up-level BSAs on your team and neighboring teams through direct and indirect mentorship
  • Be hands-on using AI platforms and tools to design, prototype, and evaluate AI-powered workflows, automations, and proofs of concept.

QUALIFICATION:
  • BS in Information Systems, Computer Science, Business, or equivalent experience.
  • 5+ years of professional experience in system administration, automation, product management, or software development with both functional and technical responsibilities.
  • Ability to translate business processes into scalable system designs and technical requirements.
  • Effective communication skills, with proven success collaborating across technical and non-technical teams.
  • Experience with CRM (e.g. Salesforce; Hubspot) and Case Management systems (e.g. Salesforce Service Cloud, Zendesk, Intercom) and integrated CTI (e.g. Zoom Contact Center, Aircall), WFM (e.g. Calabrio, Zendesk) systems.
  • Customer-first mindset, proactively driving improvements to the end-user and customer experience.
  • Entrepreneurial mindset, with the ability to think creatively, take calculated risks, and thrive in a fast-paced, dynamic environment.
  • Strong experience and commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Interested in the role, but don't meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company's long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $170,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate's specific qualifications, expertise, and alignment with the role's requirements.
Whoop logo

About Whoop

Sourced by ZipRecruiter

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers users (Olympians, Professional Athletes, Fitness Enthusiasts, etc) to perform at a higher level through a deeper understanding of their bodies and daily lives.

Industry

Fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Boston, MA, US

Year founded

2012

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