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Member Success Manager Jobs in Indiana (NOW HIRING)

Dutchbros

Broista - Indianapolis, IN

Indianapolis, IN · On-site

$15.65/hr

At Dutch Bros, we're all about embracing the grind with every crew member, shop, and customer ... We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet ...

IvyTech

Fellow for Student Success

Plainfield, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... member to serve as the Fellow for Student Success and Experience for statewide Correctional ... Ability to manage multiple projects and work collaboratively across teams. * Ability to maintain ...

D1 Training

Fitness Sales Specialist

Lafayette, IN · On-site

$18 - $21/hr

  • PTO

Maintain accurate notes and activity tracking in the CRM * Consistently hit daily, weekly, and ... Direct impact on business growth and member success * A team culture that actually cares about ...

D1 Training

Fitness Sales Specialist

Carmel, IN · On-site

  • PTO

Maintain accurate notes and activity tracking in the CRM * Consistently hit daily, weekly, and ... Direct impact on business growth and member success * A team culture that actually cares about ...

Hire Velocity

Substance Use Counselor

Connersville, IN · On-site

$19.25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... member's treatment. * Manage a schedule and caseload that supports the needs of the office and ... Compassion, collaboration, commitment to quality care, and an investment in member success.

Hackajob

Customer Success Coordinator

Indianapolis, IN · On-site

$17.25 - $22.50/hr

... manages project scheduling, communicates implementation milestones, and ensures customers have the ... As a cross-functional member of the Support and Services organization, the CSC partners closely ...

hackajob

Customer Success Coordinator

Indianapolis, IN · On-site

$17.25 - $22.50/hr

... manages project scheduling, communicates implementation milestones, and ensures customers have the ... As a cross-functional member of the Support and Services organization, the CSC partners closely ...

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All JobsMember Success JobsMember Success Manager JobsMember Success Manager Jobs in Indiana

Member Success Manager information

What is a member success manager?

Member Success Managers are professionals who help ensure that members of an organization, platform, or service have positive experiences and achieve their desired outcomes. They act as the main point of contact for members, addressing questions, resolving issues, and providing guidance to maximize value from the organization’s offerings. Their goal is to build strong relationships, increase member satisfaction, and promote long-term engagement and retention.

What are the key skills and qualifications needed to thrive as a member success manager?

To thrive as a Member Success Manager, you need a solid background in customer success, account management, and relationship-building, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Outstanding communication, problem-solving, and empathy help you connect with members and proactively address their needs. These skills and qualities are crucial for driving member satisfaction, retention, and the overall growth of the organization.

How does a member success manager typically collaborate with other departments to enhance member experience?

Member Success Managers frequently work cross-functionally, partnering with teams such as sales, product, and customer support to address member needs holistically. They relay member feedback to product teams for improvements, coordinate with sales on onboarding and renewals, and work with support to resolve escalated issues. This collaborative approach ensures members receive comprehensive, personalized service, and helps align internal efforts toward member satisfaction and retention.

What are popular job titles related to Member Success Manager jobs in Indiana?

For Member Success Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Member Success Manager jobs in Indiana look for?

The top searched job categories for Member Success Manager jobs in Indiana are:

What cities in Indiana are hiring for Member Success Manager jobs?

Cities in Indiana with the most Member Success Manager job openings:

Member Success Manager jobs near you
Infographic showing various Member Success Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Broista - Indianapolis, IN

Dutchbros

Indianapolis, IN • On-site

$15.65/hr

Part-time

Re-posted 26 days ago

Job description

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, we're all about embracing the grind with every crew member, shop, and customer interaction-all while making a massive difference one cup at a time.

But let's be real-this job isn't for everyone. It's fast, requires high-energy, and is physically demanding. You'll be moving quickly and keeping up with a steady flow of customers all while delivering unforgettable service.

We sell coffee, but we're in the relationship business creating genuine connections every chance we get!

Who You Are:

  • People person. Thrives on connection and loves making someone's day.
  • Adaptable and quick. Can handle a rush and keep the positivity flowing.
  • Team-oriented. Ready to support your crew, no matter what's needed.
  • Committed to a growth mindset. Because greatness doesn't come easy.

What You'll Do:

  • Positivity. Make genuine connections, and ensure every visit is memorable.
  • Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
  • Embody. Live out the Dutch Bros values-radiate kindness, get up early, stay up late, and change the world.
  • Make an Impact. Serve the community and learn the art of giving to others.
  • Be Reliable. Show up on time, support your crew, and be ready to roll when your shift starts.

What to Expect:

  • Fast-paced, high-energy work. You'll be moving quickly and handling a steady flow of customers for up to 10-hour shifts-so take those breaks to recharge!
  • Crew-first mentality. We support each other, have everyone's back, and get the job done-together.
  • Weather-ready. Be prepared for all conditions rain or shine-we've got Dutch gear to help!
  • Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout!).
  • Reliability. You'll need to show up on time for scheduled shifts and mandatory meetings.
  • Training & Development. We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards.

Why You'll Love It Here

  • We've got your back. Competitive pay, tips, and opportunities for career growth within the shop, headquarters (HQ), and or warehouse & roasting facilities.
  • Perks on perks. Tuition reimbursement, free drinks, Dutch Bros swag, and an uplifting work environment like no other!
  • Make a difference. Every cup you serve fuels our community-powering local givebacks and our biggest philanthropy days.
  • Shop Perks. Work surrounded by upbeat music, a casual dress code, and a roster of friendly faces.

If you're ready to make a massive difference, we're stoked to talk to you! Dutch Bros isn't just a J-O-B, it's an opportunity to learn, grow, and have fun TOGETHER!

Compensation:

Up to $15.65 per hour

Number includes an average tip of $5.65 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

Apply