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Member Success Jobs (NOW HIRING)

Health Evolution

Manager Member Success

Washington, DC · On-site +1

This person will ensure our member's success and continued participation in Health Evolution's convenings. This person will have outstanding communication, organizational and problem-solving skills ...

Kiln

Member Success Manager

Phoenix, AZ · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Meridian, ID · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Seattle, WA · On-site

$60K - $80K/yr

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Seattle, WA · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Plano, TX · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Meridian, ID · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Plano, TX · On-site

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

KILN LLC

Member Success Manager

Seattle, WA · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Phoenix, AZ · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Health Evolution

Manager, Member Success

Washington, DC · On-site

This person will ensure our member's success and continued participation in Health Evolution's convenings. This person will have outstanding communication, organizational and problem-solving skills ...

Kiln

Member Success Manager

Meridian, ID · On-site

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Range

Member Success Manager

Mclean, VA · On-site

Member Success Manager Range is creating AI-powered solutions to eliminate financial complexity for our members. We're transforming wealth management through the perfect blend of cutting-edge ...

Kiln

Member Success Manager

Phoenix, AZ · On-site

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Plano, TX · Hybrid

The Member Success Manager works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Health Evolution

Manager, Member Success

Washington, DC · On-site +1

This person will ensure our member's success and continued participation in Health Evolution's convenings. This person will have outstanding communication, organizational and problem-solving skills ...

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Member Success information

See salary details

$32.5K

$83.1K

$140K

How much do member success jobs pay per year?

As of Jun 9, 2026, the average yearly pay for member success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Member Success jobs? Cities with the most Member Success job openings:
What are the most commonly searched types of Member Success jobs? The most popular types of Member Success jobs are:
What states have the most Member Success jobs? States with the most job openings for Member Success jobs include:
Member Success jobs near you
Infographic showing various Member Success job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Member Success Coordinator

Member Success Coordinator

BNI Global LLC

Charlotte, NC • On-site

Full-time

Posted 20 days ago

Job description


Position Summary:

Reporting to the Manager, Member Success Center, the Member Success Coordinator plays an important role in delivering exceptional service and assistance to BNI Members, Chapters, and regional leadership. Member Success Coordinators work directly with Area Directors and Regional Development Teams to support new and existing Members. Customer Service Coordinators are integral in promoting a positive experience for BNI Members at all stages of their Membership.

Roles and Responsibilities:

  • Customer Support: Serve as a point of contact for BNI Members, and Visitors, offering guidance, assistance, and troubleshooting for membership-related concerns. Address and resolve any technical or operational issues that arise, ensuring minimal disruption to Chapter activities.
  • Point of Contact for Members and prospective Members: Answer inbound phone calls to national toll-free number, address general questions sent to our national email address and forward regionally specific issues to Member Success Consultants. Staff and respond to web-based chats. Escalate region specific issues to the appropriate parties.
  • Data Management: Merge leads that are assigned to Member Success Consultants if there are errors or duplicate records. These issues will be escalated to you directly.
  • Assign Leads: Work with Managers to make sure new leads are properly assigned to Member Success Consultants.
  • Issue Resolution: Document and escalate issues appropriately using great customer service to support good customer satisfaction
  • Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Demonstrated Competencies:

  • Communication
  • Self-management
  • Teamwork
  • Adaptability
  • Relationship Building

Required Qualifications:

  • One year of proven experience in customer service
  • Administrative experience
  • Self-starter with outstanding organizational and time management skills
  • Analytical abilities and problem-solving skills
  • Excellent communication

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An equal opportunity employer.