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Member Success Jobs (NOW HIRING)

CertainPath

Member Success Manager

Addison, TX · On-site

Member Success Manager at CertainPath Help Business Owners Grow. Build Lasting Relationships. Drive Meaningful Impact. At CertainPath, we help home service contractors build stronger businesses ...

Superpower-Inc

Member Success Representative

Member Success Representative Superpower is looking to bring on a Member Success Representative to join our high-touch concierge support team. This isn't your average support role, our members ...

Kiln

Member Success Associate

Boise, ID · On-site

$19 - $20/hr

As a Member Success Associate, you'll partner closely with the Community Director to support sales, membership growth, and the overall success of your Kiln location. You'll serve as a primary point ...

Kiln

Member Success Associate

Boise, ID · On-site

Member Success Associate Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...

Kiln

Member Success Associate

Boise, ID · On-site

$19 - $20/hr

As a Member Success Associate, you'll partner closely with the Community Director to support sales, membership growth, and the overall success of your Kiln location. You'll serve as a primary point ...

Kiln

Member Success Associate

Boise, ID · On-site

$19 - $20/hr

As a Member Success Associate, you'll partner closely with the Community Director to support sales, membership growth, and the overall success of your Kiln location. You'll serve as a primary point ...

Collective

Member Success Manager

Member Success Manager Collective is on a mission to redefine the way businesses-of-one work. Our technology and team of trusted advisors help members achieve financial independence by taking care of ...

Range

Member Success Manager

Mclean, VA · On-site

Member Success Manager At Range, we're building towards a world where anyone can live the financial life they imagine for themselves. If that sounds like a mission you want to be a part of, let ...

3i Members

Head of Member Success

Manhattan, NY · On-site

Head of Member Success - New York 3i is seeking a Head of Member Success to lead the full post-sale member lifecycle - from onboarding and activation through engagement, retention, and renewal. This ...

3i Members

Head of Member Success

New York, NY · On-site

Head of Member Success - New York 3i is seeking a Head of Member Success to lead the full post-sale member lifecycle - from onboarding and activation through engagement, retention, and renewal. This ...

Kiln

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

The Member Success Lead works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Range

Member Success Manager

Mclean, VA · On-site

About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...

XYPN

Member Success Manager

Bozeman, MT · On-site

About the role As the Member Success Manager, you are a proactive strategic partner for XYPN's Emerald members. Operating on the core philosophy that members stay when they "use our stuff and run ...

Kiln

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

The Member Success Lead works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Kiln

Member Success Manager

Littleton, CO · On-site

Member Success Manager Kiln is a flex office and lifestyle brand. We deliver an exceptional experience that elevates the performance and lifestyle of our members through an ecosystem of people ...

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Member Success information

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$32.5K

$83.1K

$140K

How much do member success jobs pay per year?

As of Aug 14, 2026, the average yearly pay for member success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a member success associate?

A member success associate is a professional responsible for supporting and engaging members to ensure their satisfaction and retention. They often handle onboarding, address member concerns, and use customer relationship management (CRM) tools to track interactions. Strong communication and problem-solving skills are essential for this role.

What cities are hiring for Member Success jobs?

Cities with the most Member Success job openings:

What are the most commonly searched types of Member Success jobs?

The most popular types of Member Success jobs are:

What states have the most Member Success jobs?

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What job categories do people searching Member Success jobs look for?

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Member Success jobs near you
Infographic showing various Member Success job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Member Success Coordinator

BNI Global LLC

Charlotte, NC • On-site

Full-time

Re-posted 26 days ago

Job description


Position Summary:

Reporting to the Manager, Member Success Center, the Member Success Coordinator plays an important role in delivering exceptional service and assistance to BNI Members, Chapters, and regional leadership. Member Success Coordinators work directly with Area Directors and Regional Development Teams to support new and existing Members. Customer Service Coordinators are integral in promoting a positive experience for BNI Members at all stages of their Membership.

Roles and Responsibilities:

  • Customer Support: Serve as a point of contact for BNI Members, and Visitors, offering guidance, assistance, and troubleshooting for membership-related concerns. Address and resolve any technical or operational issues that arise, ensuring minimal disruption to Chapter activities.
  • Point of Contact for Members and prospective Members: Answer inbound phone calls to national toll-free number, address general questions sent to our national email address and forward regionally specific issues to Member Success Consultants. Staff and respond to web-based chats. Escalate region specific issues to the appropriate parties.
  • Data Management: Merge leads that are assigned to Member Success Consultants if there are errors or duplicate records. These issues will be escalated to you directly.
  • Assign Leads: Work with Managers to make sure new leads are properly assigned to Member Success Consultants.
  • Issue Resolution: Document and escalate issues appropriately using great customer service to support good customer satisfaction
  • Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.

Demonstrated Competencies:

  • Communication
  • Self-management
  • Teamwork
  • Adaptability
  • Relationship Building

Required Qualifications:

  • One year of proven experience in customer service
  • Administrative experience
  • Self-starter with outstanding organizational and time management skills
  • Analytical abilities and problem-solving skills
  • Excellent communication

Physical Demands and Working Conditions

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

An equal opportunity employer.