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Member Success Jobs (NOW HIRING)

Head of Member Success - New York 3i is seeking a Head of Member Success to lead the full post-sale member lifecycle - from onboarding and activation through engagement, retention, and renewal. This ...

Member Success Manager at CertainPath Help Business Owners Grow. Build Lasting Relationships. Drive Meaningful Impact. At CertainPath, we help home service contractors build stronger businesses ...

Requirements What You'll Do The Member Success Partner Apprentice joins the Member Success team to support OCHIN members through relationship-focused, proactive, and consultative service. This role ...

Member Success Lead

Dallas, TX · Hybrid

$22 - $24/hr

The Member Success Lead works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

About the role We are looking for a Member Success Manager to join Range, who will lead outreach and engagement efforts with our members. Key aspects of the role include building relationships ...

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

The Member Success Lead works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Member Success Manager

Mclean, VA · On-site

$80 - $120/hr

... success, member engagement, or a similar role (ideally in a fintech, SaaS, or membership‑based business). * BS or BA from a leading university * Strong communication skills -- able to engage ...

Member Success Coordinator About Sundae Sundae is on a mission to help homeowners achieve the best possible outcome when selling a house that needs repairs or updates. For too long, homeowners facing ...

The Member Success Specialist is responsible for effectively engaging with members and cross-selling products and services through multiple channels, including outbound calls to pre-established ...

Member Success Lead

Dallas, TX · On-site

$22 - $24/hr

The Member Success Lead works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Member Success Lead

Dallas, TX · On-site

$65 - $95/hr

The Member Success Lead works in tandem with the local team and Community Director to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

Member Success Coordinator About Sundae Sundae is on a mission to help homeowners achieve the best possible outcome when selling a house that needs repairs or updates. For too long, homeowners facing ...

Member Success Coordinator About Sundae Sundae is on a mission to help homeowners achieve the best possible outcome when selling a house that needs repairs or updates. For too long, homeowners facing ...

The Member Success Manager works in tandem with the local team and Community Manager to creatively attract businesses and entrepreneurs to Kiln. As the primary point of contact for all sales ...

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Member Success information

See salary details

$32.5K

$83.1K

$140K

How much do member success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for member success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a member success associate?

A member success associate is a professional responsible for supporting and engaging members to ensure their satisfaction and retention. They often handle onboarding, address member concerns, and use customer relationship management (CRM) tools to track interactions and improve member experiences.

What cities are hiring for Member Success jobs?

Cities with the most Member Success job openings:

What are the most commonly searched types of Member Success jobs?

The most popular types of Member Success jobs are:

What states have the most Member Success jobs?

States with the most job openings for Member Success jobs include:

Infographic showing various Member Success job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Member Success Representative

Superpower

San Francisco, CA • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Member Success Representative

Superpower is looking to bring on a Member Success Representative to join our high-touch concierge support team. This isn't your average support role, our members deserve white-glove concierge-level support and we're committed to going above and beyond.

As a Member Success Representative, you'll be the first point of contact for our members, acting as a trusted guide through their health journey with Superpower. Whether it's helping our members schedule a blood draw, or orienting them to our platform, you'll ensure every interaction is seamless, empathetic, and solutions-focused.

This role is best suited for someone who thrives in a fast-paced, service-driven startup environment, has a passion for improving the future of healthcare, and can think critically while delivering outstanding, compassionate support.

Qualifications

  • 2+ years of customer support experience in a fast-paced, high-touch environment. Concierge and/or healthcare support experience is strongly preferred.
  • Excellent critical thinking and problem-solving skills, with a calm and resourceful approach under pressure.
  • Meticulous attention to detail. You catch the small stuff that others might miss.
  • Strong written communication skills. You're warm, friendly, and fun to talk to. You bring positive energy to every interaction, and our members should feel excited to hear from you.
  • Highly organized and proactive, able to anticipate member needs and go the extra mile to deliver exceptional support.
  • Quick to learn and highly adaptable. You welcome new processes and are able to make changes as new developments roll out on the team. You're excited to always learn something new.
  • A team-oriented mindset. You're always ready to pitch in and support your team and our members.
  • Passionate about transforming the healthcare experience and providing members with empathetic, high-quality support.
  • Committed to privacy and confidentiality, with a strong understanding of HIPAA compliance or a willingness to learn and uphold it.
  • Able to work a full-time schedule (40 hours/week), Wed-Sun 12pm - 9pm PST