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Member Services Associate Jobs in Indiana (NOW HIRING)

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How much do member services associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for member services associate in Indiana is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.
What are the most commonly searched types of Member Services jobs in Indiana? The most popular types of Member Services jobs in Indiana are:
What cities in Indiana are hiring for Member Services Associate jobs? Cities in Indiana with the most Member Services Associate job openings:
Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,341 per year, or $21.3 per hour.

Environmental Services Associate I - Friday-Sunday Only

Indiana University Health

Indianapolis, IN • On-site

$14.50 - $17.75/hr

Full-time

Re-posted 10 days ago

Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description

Details: This will be a weekend only position. The schedule is every Friday, Saturday, and Sunday. Team member will work 8-10-hour shifts, between the hours 10:30AM and 8:30PM. This position is eligible for shift pay differentials. Team member MUST be flexible. 

Location: IU Health University Hospital

Position Summary:

Provides cleaning and sanitizing services to support a safe, clean and welcoming environment. Cleans and sanitizes patient rooms, offices, clinics, clinical and procedural areas, and public spaces. Supports patient safety through consistent and high-quality service. Demonstrates ability to support the cleaning and disinfection of high-acuity clinical and procedural areas. Applies disinfection protocols and utilizes approved cleaning tools in accordance with infection control standards and hospital policy. Conducts hazardous and biohazardous waste removal in compliance with safety regulations and infection prevention protocols. Proactively communicates and collaborates with clinical teams to ensure cleaning processes support patient safety and care flow.

Position Requirements:

  • High school diploma, GED or equivalent experience preferred.
  • No previous experience required.
  • Must be able to wear protective equipment/clothing required by the environment or government regulations such as gowns, gloves, goggles, rubber-soled closed-toe footwear, etc.
  • Physical requirements to include: reaching, standing for long periods of time, squatting, bending, carrying and/or lifting supplies and equipment weighing 35 lbs. or more, up to 80% of the time.
  • Requires the ability to operate light floor equipment for cleaning floors in patient care areas.
  • Requires the ability to climb ladders.
  • Requires the ability to clean areas that require technical cleaning including IR/Cardiac Cath/Mother-Baby/NICU/OR/ED.
  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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