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Member Services Associate Jobs in Fishers, IN (NOW HIRING)

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Member Services Associate information

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How much do member services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member services associate in Fishers, IN is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.41 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Fishers, IN?

The most popular types of Member Services jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Member Services Associate jobs?

Cities near Fishers, IN with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,616 per year, or $21 per hour.

Client Services Associate

Larson Wealth Partners, LLC

Indianapolis, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Description:

Larson Wealth Partners is a diversified financial services firm that provides a comprehensive array of financial services with an emphasis on providing premier financial advice and guidance to the local affluent marketplace. At Larson Wealth Partners, we believe in the power of individual choice. A place where your voice carries the most weight in helping you achieve your vision of a well-invested future.


We are seeking a talented and resourceful Client Services Associate. The ideal candidate should be able to operate independently as well as a member of a small team. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards. The Client Services Associate position offers competitive pay, a generous bonus program and comprehensive benefits package.


Responsibilities:


All office administration duties, including, answering phones, emails, setting up client meeting, converting paper document to paperless, postage meter maintenance, annual shredding, etc.

  • Onboarding new clients, assist with client requests, preparing new account forms, client review reporting, etc.
  • Maintain scheduling, within parameters set for multi-advisors.
  • Prepare and run reporting as needed.
  • Process required reporting, distributed to designated parties.
  • Oversee daily office operations and ensure smooth workflow.
  • Manage and coordinate office administrative procedures and systems.
  • Maintain office efficiency by implementing and optimizing office processes.
  • Handle scheduling, planning, and organizing meetings, appointments, and events.
  • Manage office budgets, expense reports, and financial records.
  • Oversee procurement and inventory of office supplies and equipment.
  • Liaise with building management and external vendors for facility maintenance and service contracts.
  • Handle incoming and outgoing correspondence, including mail and phone calls.
  • Manage the office's document management system and ensure confidentiality.
  • Provide administrative support to senior management as needed.
  • Coordinate travel arrangements and accommodations for staff. 
Requirements:
  • Minimum 2-3 years of relevant work experience
  • Bachelor’s degree preferred
  • Possess a high degree of proficiency with MS Office products including Word, Excel, Outlook, and PowerPoint
  • Able to interface and articulate well with all levels of employees and clients in a highly professional and friendly manner

Benefits package:

  • Profit Sharing Bonus Program
  • 401(k) with Employer Match (up to 4%)
  • Comprehensive Medical, Dental, and Vision Insurance
  • Company-paid Long-term Disability, Life Insurance, and EAP
  • Voluntary Short-term Disability and Supplemental Insurance
  • Generous PTO (112 hours after 90 days) + 12 Paid Holidays
  • Training, Development, and Educational Opportunities
  • Company Events, Recognition Awards, and Team Activities

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