ZipRecruiter

Log In

1

Member Services Associate Jobs in Fishers, IN (NOW HIRING)

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

... service to our members and associates. The Senior Dispatcher is dedicated to maintaining high standards of service and member satisfaction. Duties and Responsibilities: * Support members through ...

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

... service to our members and associates. The Senior Dispatcher is dedicated to maintaining high standards of service and member satisfaction. Duties and Responsibilities: * Support members through ...

SpartanNash Associates, LLC

Retail Associate

Tipton, IN

$14.50 - $16.75/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash Associates, LLC

Retail Associate

Carmel, IN

$15.25 - $17.50/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash Associates, LLC

Retail Associate

Carmel, IN

$15.25 - $17.50/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash Associates, LLC

Retail Associate

Tipton, IN

$14.50 - $16.75/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash

Retail Associate

Pendleton, IN · On-site

$14.75 - $17/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash Company

Retail Associate

Pendleton, IN · On-site

$14.75 - $17/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

previous page

Showing results 41-60

All JobsMember Services Associate JobsMember Services Associate Jobs in Fishers, IN

Member Services Associate information

See Fishers, IN salary details

$9

$20

$38

How much do member services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member services associate in Fishers, IN is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.41 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Fishers, IN?

The most popular types of Member Services jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Member Services Associate jobs?

Cities near Fishers, IN with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,616 per year, or $21 per hour.

Sr. Dispatcher

AAA Hoosier Motor Club

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Support members by receiving and processing roadside service requests through contact center channels.

  • Monitor daily operations to ensure compliance with performance metrics and report findings to management.

  • Assist staff with resolving member complaints, escalated calls, and technical issues, and support training as requested.

AAA Hoosier Motor Club rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

297th of 315 rated insurance

Job description


ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America’s largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.
Scheduled Shift:
Saturday through Wednesday 1:30p.m- 10:00p.m
Here's What is in it for YOU:
  • A company culture that provides training and learning opportunities.
  • A brand that you can be proud to be part of.
  • A culture that will challenge you to be your best.
  • Health / Dental / Vision benefits.
  • Corporate Incentive Plan (CIP)
  • Paid Time Off.
  • Paid Holidays.
  • Company provided LTD amp; Life Insurance.
  • Service Anniversary Recognition.
  • Free AAA Plus Membership.
  • Generous 401k w/ company match.
  • Company provided HSA dollars.
Position Summary:
The Senior Dispatcher is responsible for acting as a subject matter expert within the Dispatch Department while assisting members and peers with roadside service needs. This role ensures that the (ERS) Emergency Road Service functions efficiently while delivering exceptional customer service to our members and associates. The Senior Dispatcher is dedicated to maintaining high standards of service and member satisfaction.
Duties and Responsibilities:
  • Support members through contact center channels while following and upholding all MSCC (Member Services Contact Center) and HMC (Hoosier Motor Club) standards.
  • Receive and process service requests from members and the Roadside Assistance Program.
  • Monitor daily operations to ensure compliance with established performance metrics (e.g., KMI, call queues, response times) and report findings to management.
  • Provide service following AAA Hoosier Motor Club guidelines that provides our members with a totally satisfied member experience.
  • Answer team members’ questions in chat or over the phone.
  • Support training of team as requested by the Manager.
  • Perform quality assurance by listening to dispatcher calls and sharing results and trends with the Member Services Manager.
  • Assist staff in resolving member complaints, escalated calls, and technical issues using available resources.
  • Serve as a liaison between the MSCC, Field Team Dispatch Center and the Hoosier Motor Club management team to ensure smooth communication.
  • Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs.
  • Monitor dispatch workflow and work with appropriate team members to find solutions for calls that have not been completed within club established SLA’s.
  • Resolve technical problems by utilizing available references or resources, within shift.
  • Demonstrate proficiency in computer systems and relevant technology.
  • Escalate any situations needing further attention to the Manager on duty.
  • Perform other duties as assigned by management.
Education and/or Experience Requirements:
Education:
High school diploma or general education degree (GED), required.
Experience:
Six (6) to twelve (12) months related experience and/or training; or equivalent combination of education and experience. Thorough knowledge of Communication Centers, Dispatcher functions, or supervising others is a plus.

Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com

What AAA Hoosier Motor Club employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply