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Member Services Associate Jobs in Fort Wayne, IN

SpartanNash Associates, LLC

Retail Associate

Paulding, OH

$13.25 - $15.25/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash Associates, LLC

Retail Associate

Paulding, OH

$13.25 - $15.25/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

Sharetec

Mobile App Operations Associate

Fort Wayne, IN · On-site

$40K - $50K/yr

... member services, and online banking -- and they count on us to be a caring, trusted partner in ... The Role As a Mobile App Operations Associate, you'll help credit union partners keep their mobile ...

SpartanNash

Retail Associate

Van Wert, OH

$13.75 - $16/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash Company

Retail Associate

Paulding, OH · On-site

$13.25 - $15.25/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash

Retail Associate

Paulding, OH

$13.25 - $15.25/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

SpartanNash Company

Retail Associate

Van Wert, OH · On-site

$13.75 - $16/hr

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions ... Service Associate * Stock Associate * Produce Associate * Deli Associate * Bakery Associate

planet fitness

Front Desk

Huntington, IN · On-site

$13.73/hr

This includes prepared scripts for multiple member services, such as info calls, tours, cancellations, and rate reviews. * Use different types of technology to service members: * Certify in both CPR ...

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All JobsMember Services Associate JobsMember Services Associate Jobs in Fort Wayne, IN

Member Services Associate information

See Fort Wayne, IN salary details

$9

$22

$40

How much do member services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member services associate in Fort Wayne, IN is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.66 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Fort Wayne, IN?

The most popular types of Member Services jobs in Fort Wayne, IN are:

What cities near Fort Wayne, IN are hiring for Member Services Associate jobs?

Cities near Fort Wayne, IN with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,976 per year, or $22.1 per hour.

Member Service Specialist

ProFed Federal Credit Union

Fort Wayne, IN • On-site

$15.25 - $19/hr

Full-time

Posted 21 days ago

Job description

Description:

POSITION SUMMARY

Primarily responsible for processing member transactions and providing a variety of member services in an accurate, efficient, and courteous manner. Additionally responsible for promoting credit union products and services and maintaining proper control of assigned cash, correspondence, transactions, and credit union documents. Provide assistance and support to Branch Manager and Assistant Branch Manager in branch deposit, lending, and security operations. Responsible for providing leadership, technical guidance, and training to Member Service Associate staff members.


QUALIFICATIONS

Requires a friendly, well-organized person who can portray a professional image regarding performance, appearance and attitude toward members, co-workers, and management staff. Must be able to balance consistently and keep proper control over cash drawer at all times. Ability to prepare and complete transaction and loan documentation and perform mathematical computation is required. Must have basic computer knowledge and the ability to learn credit union transaction processing systems.


PHYSICAL REQUIREMENTS

Must be able to view a terminal screen and operate a computer keyboard. This individual must be able to count accurately and quickly. Ability to complete transactions, documentation and perform mathematical computation is required.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide assistance and support to Branch Manager and Assistant Branch Manager as needed
  • Conduct loan interviews and process loan applications and documentation
  • Provide leadership, technical guidance, and training to Member Service Associate staff members
  • Execute member transactions and provide general information in an accurate, efficient, and courteous manner
  • Actively promote credit union products and services
  • Maintain proper control of assigned cash, corresponding transactions, and credit union documents
  • Maintain a neat and organized work area
  • Attend all required staff meetings and training sessions
  • Additional duties as assigned


ProFed is an EEO employer – M/F/Vets/Disabled

Requirements: