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Member Services Associate Jobs in Columbus, IN (NOW HIRING)

Feeders Pet Supply

Sales Associate

Greensburg, IN · On-site

$13 - $17.50/hr

We hope that you can be a part of that goal as a member of our team! As a sales associate here, you ... Provides exceptional customer service to all customers in the store up to and including ...

Feeders Pet Supply

Sales Associate

Greensburg, IN · On-site

$13 - $17.50/hr

We hope that you can be a part of that goal as a member of our team! As a sales associate here, you ... Provides exceptional customer service to all customers in the store up to and including ...

Feeders Pet Supply

Sales Associate

Greensburg, IN

$13 - $17.50/hr

We hope that you can be a part of that goal as a member of our team! As a sales associate here, you ... Provides exceptional customer service to all customers in the store up to and including ...

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All JobsMember Services Associate JobsMember Services Associate Jobs in Columbus, IN

Member Services Associate information

See Columbus, IN salary details

$9

$20

$38

How much do member services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member services associate in Columbus, IN is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.27 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Columbus, IN?

The most popular types of Member Services jobs in Columbus, IN are:

What cities near Columbus, IN are hiring for Member Services Associate jobs?

Cities near Columbus, IN with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Columbus, IN as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,339 per year, or $20.8 per hour.

Customer Service Associate

Thoroughbred Express Auto Wash

Seymour, IN

$13 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Key Duties and Responsibilities

  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with
    peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work
    efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working
    order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the
    wash area.
  • Additional duties as assigned.

Essential Responsibilities:
Display courteous, customer service focus, and professional attitude
Work while standing over long periods of time (6+ Hours)
Lift items of moderate weight (10+ pounds)
Maintain work expectations outdoor in all weather conditions
Interact ethically with fellow employees and customers
Possess valid and current driver's license
Excellent written and oral communication skills, as well as interpersonal skills

Physical Requirements:

Ability to stand and work on feet for long hours in all weather conditions
Use of protective equipment such as ear plugs, safety glasses and gloves

Additional Benefits:

Quarterly Bonuses
Milestone Bonuses
Competition Bonuses
Unlimited Commissions
Tips
Employee Recognition
Medical, Dental and Vision for Full Time Employees
Paid Time Off + Holiday Pay for Full Time Employees

Employment Type: FULL_TIME

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