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Member Services Associate Jobs in Columbus, IN (NOW HIRING)

Range USA

Sales Associate

Greenwood, IN · On-site

$10 - $12/hr

We're committed to making every visit easy, welcoming, and memorable, and we believe every member ... Service - put others above ourselves Key responsibilities * Commitment to the mission of Range USA ...

Range USA

Sales Associate

Greenwood, IN · On-site

$10 - $12/hr

We're committed to making every visit easy, welcoming, and memorable, and we believe every member ... Service -- put others above ourselves Key responsibilities * Commitment to the mission of Range USA ...

Steak 'n Shake

Team Member

Franklin, IN · On-site

$19.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

MY WIRELESS

Retail Sales Associate

Columbus, IN · On-site

$14 - $16/hr

Discounts off our latest devices and AT&T service plans * Welcome kit of fun gear to get you ... Work as a team member so together you exceed person and team goals * Participate in marketing ...

My Wireless

Retail Sales Associate

Columbus, IN · On-site

$26K - $51K/yr

Discounts off our latest devices and AT&T service plans * Welcome kit of fun gear to get you ... Work as a team member so together you exceed person and team goals * Participate in marketing ...

Steak 'n Shake

Team Member

Columbus, IN · On-site

$19.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

Steak 'n Shake

Team Member

Seymour, IN · On-site

$17.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

Tailored Brands

Retail Sales Associate

Bloomington, IN · On-site

$13 - $15/hr

What You Bring: • Customer service - or as we call it - culture of customer-obsession by being ... member of a high-performing team through trust, commitment, and a focus on results. • Build a ...

Steak 'n Shake Franklin

Team Member

Franklin, IN · On-site

$19.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

0174 Columbus

Team Member

Columbus, IN · On-site

$19.25/hr

Benefits are subject to service and/or ACA eligibility requirements Perks * Flexible Scheduling ... Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ...

0556 Franklin

Team Member

Franklin, IN · On-site

$19.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

0254 Seymour

Team Member

Seymour, IN · On-site

$17.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

Steak 'n Shake Columbus

Team Member

Columbus, IN

$19.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

Steak 'n Shake Seymour

Team Member

Seymour, IN

$17.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

0254 Seymour

Team Member

Seymour, IN · On-site

$17.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

0174 Columbus

Team Member

Columbus, IN · On-site

$19.25/hr

Benefits are subject to service and/or ACA eligibility requirements Perks * Flexible Scheduling ... Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ...

0556 Franklin

Team Member

Franklin, IN · On-site

$19.25/hr

Associate Emergency Foundation * Next Day Pay - receive up to 50% of your prior day's earned wages ... Benefits are subject to service and/or ACA eligibility requirements What You'll Do * Greet every ...

Express

Sales Associate

Edinburgh, IN

$13.50 - $18.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Drive credit and loyalty member programs by explaining benefits and encouraging customers to ...

Express

Sales Associate

Edinburgh, IN · On-site

$13.50 - $18.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Drive credit and loyalty member programs by explaining benefits and encouraging customers to ...

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Showing results 21-40

All JobsMember Services Associate JobsMember Services Associate Jobs in Columbus, IN

Member Services Associate information

See Columbus, IN salary details

$9

$20

$38

How much do member services associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for member services associate in Columbus, IN is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.27 per hour, depending on experience, location, and employer.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

What are the most commonly searched types of Member Services jobs in Columbus, IN?

The most popular types of Member Services jobs in Columbus, IN are:

What cities near Columbus, IN are hiring for Member Services Associate jobs?

Cities near Columbus, IN with the most Member Services Associate job openings:

Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Columbus, IN as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,339 per year, or $20.8 per hour.

LTSS Service Coordinator Clinician (Shelby County, IN & Johnson County, IN)

Elevance Health

Franklin, IN • Hybrid

$18.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Key responsibilities

  • Assist the responsible RN in identifying members for high risk complications and those who would benefit from alternative care or waiver programs.

  • Obtain and provide clinical data to the responsible RN to support care planning and assessments.

  • Participate in coordinating care for members with chronic illnesses, co-morbidities, and disabilities to ensure appropriate utilization of health benefits.

Elevance Health rating

7.5

Company rating: 7.5 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

218th of 315 rated insurance

Job description

LTSS Service Coordinator Clinician

The candidate should reside in Johnson County IN and Shelby County, IN.

Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The LTSS Service Coordinator Clinician is responsible for working under the direction/supervision of an RN, with overall responsibility for the member's case, as required by applicable state law and contract, contributes to the LTSS care coordination process by performing activities within the scope of licensure including, for example, assisting the responsible RN with telephonic or face-to-face assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.

How you will make an impact:

  • Assists responsible RN in identifying members for high risk complications.

  • Obtains clinical data as directed by the responsible RN.

  • Assists the responsible RN in identifying members that would benefit from an alternative level of care or other waiver programs.

  • Provides all information collected to the responsible RN, who verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs.

  • Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities as directed by responsible RN, and in conjunction with the RN, member and the health care team, to ensure cost effective and efficient utilization of health benefits.

  • Decision making skills will be based upon the current needs of the member and require an understanding of disease processes and terminology and the application of clinical guidelines but do not require nursing judgment.

Minimum Requirements:

  • LPN/LVN, LSW, LCSW, or LMSW or license other than RN in accordance with applicable state law and Nursing Diploma or AS in Nursing or a related field.

  • Minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background.

  • Current, unrestricted LPN/LVN, LSW, LCSW, LMSW or license other than RN (as allowed by state law) in applicable state(s) required.

  • May require state-specified certification based on state law and/or contract.

Preferred Skills, Capabilities and Experiences:

  • MA/MS in social work.

  • Travels to worksite and other locations as necessary preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

What Elevance Health employees say

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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

Social media

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