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Member Services Associate Jobs in Indiana (NOW HIRING)

Slingshot LLC

AU Mail Services Associate

Anderson, IN · On-site

$17/hr

Role Function As a member of the store team, you will be responsible for: * Engaging and supporting ... Providing customer service in all areas of the store, including point-of-sale transactions ...

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How much do member services associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for member services associate in Indiana is $21.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member services associate, and why are they important?

To excel as a Member Services Associate, you typically need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office applications is usually required. Outstanding communication, problem-solving ability, and a positive attitude are soft skills that set top performers apart. These competencies are vital for ensuring member satisfaction, resolving issues efficiently, and maintaining a welcoming environment.

How does a member services associate typically collaborate with other departments to resolve member issues?

As a Member Services Associate, you’ll often work closely with teams such as billing, technical support, and management to address and resolve member concerns efficiently. When a member’s inquiry requires expertise outside your area, you’ll coordinate with the appropriate department, communicate updates to the member, and ensure a smooth resolution process. This collaborative approach not only streamlines problem-solving but also helps you develop a deeper understanding of the organization’s operations, which can support your professional growth.

What is a member services associate?

Member Services Associates are professionals who serve as the primary point of contact for customers or members within an organization. Their main responsibilities include assisting with account inquiries, resolving issues, processing transactions, and ensuring a positive experience for all members. They often work in industries like fitness centers, credit unions, or membership-based organizations. Strong communication and problem-solving skills are essential in this role. Member Services Associates play a vital part in maintaining customer satisfaction and retention.
What are the most commonly searched types of Member Services jobs in Indiana? The most popular types of Member Services jobs in Indiana are:
What cities in Indiana are hiring for Member Services Associate jobs? Cities in Indiana with the most Member Services Associate job openings:
Member Services Associate jobs near you
Infographic showing various Member Services Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,341 per year, or $21.3 per hour.

Environmental Services Associate II

Indiana University Health

Indianapolis, IN • On-site

$14.50 - $17.75/hr

Full-time

Re-posted 18 days ago

Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

349th of 887 rated healthcare providers

Job description


Position Qualifications and Requirements:
  • High school diploma, GED or equivalent experience preferred.
  • Requires 2 years of experience.
  • Must be able to wear protective equipment/clothing required by the environment or government regulations such as gowns, gloves, goggles, rubber-soled closed-toe footwear, etc.
  • Physical requirements to include: reaching, standing for long periods of time, squatting, bending, carrying and/or lifting supplies and equipment weighing 35 lbs. or more, up to 80% of the time.
  • Requires the ability to operate light floor equipment for cleaning floors in patient care areas.
  • Requires the ability to climb ladders.
  • Requires the ability to clean areas that require technical cleaning including IR/Cardiac Cath/Mother-Baby/NICU/OR/ED, and has demonstrated competency to train and onboard others.
  • Certified Health Care Environmental Services Technician (CHEST) credentialing is preferred.

Position Details: This position is Monday through Friday, no weekends or holidays. The standard hours are 8:00am until 4:30pm, but team member will need to be flexible to start as early as 7:00am. This position involves high volume interactions with specific clinical teams.
Work Locations: IU Health Methodist Hospital, University Hospital, Riley Children's Hospital and IU Health Goodman Hall-Neuroscience Center.
Position Summary:
Specializes in the ability to perform advanced cleaning and disinfection within high-acuity clinical and procedural areas. Demonstrates technical skill, attention to infection prevention protocols, and the mentors and supports the training of others. Supports patient safety through consistent, high-quality service and serve as a resource to peers across Environmental Services and the care team. Performs advanced, high-acuity cleaning and terminal disinfection in complex clinical and procedural areas, including but not limited to the Operating Room (OR), Intensive Care Unit (ICU), Emergency Department (ED), Neonatal Intensive Care Unit (NICU), and Isolation Rooms. Applies specialized disinfection protocols and utilizes advanced cleaning tools in accordance with infection control standards and hospital policy. Conducts hazardous and biohazardous waste removal in compliance with safety regulations and infection prevention protocols. Proactively communicates and collaborates with clinical teams to ensure cleaning processes support patient safety and care flow. Serves as a subject matter expert in environmental services operations and infection prevention; acts as a resource to peers and leadership. Participates in quality improvement initiatives to improve cleanliness, service reliability, and patient experience.

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