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Member Engagement Coordinator Jobs in Decatur, GA

Chain IQ

Client Engagement Management

Atlanta, GA · Remote

Purpose: The Client Engagement Manager is responsible for the planning, coordination, and the ... As a crucial member of the Client Engagement Management team, you will engage with all levels of ...

Chain IQ

Client Engagement Management

Atlanta, GA · On-site

Purpose: The Client Engagement Manager is responsible for the planning, coordination, and the ... As a crucial member of the Client Engagement Management team, you will engage with all levels of ...

Life Time

Pickleball Lead

Atlanta, GA

Promotes pickleball offerings through member engagement and handles administrative tasks related to ... Open Play and Intro to Pickleball, information tables, coordinates marketing materials, member ...

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All JobsMember Engagement JobsMember Engagement Coordinator JobsMember Engagement Coordinator Jobs in Decatur, GA

Member Engagement Coordinator information

See Decatur, GA salary details

$11

$24

$39

How much do member engagement coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for member engagement coordinator in Decatur, GA is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a member engagement coordinator, and why are they important?

To thrive as a Member Engagement Coordinator, you need strong organizational skills, experience in customer service or membership management, and often a relevant bachelor's degree. Familiarity with CRM systems, email marketing platforms, and data analysis tools is typically required. Exceptional interpersonal communication, problem-solving abilities, and a proactive approach to building relationships help you stand out in this role. These skills are crucial for driving member satisfaction, increasing engagement, and supporting the organization's growth and retention goals.

What are the main challenges a member engagement coordinator faces when trying to increase member participation?

One of the main challenges is effectively communicating the value of programs and events to a diverse membership base with varying interests and availability. Member Engagement Coordinators often need to balance personalized outreach with broader engagement strategies, which requires strong organizational and communication skills. Additionally, tracking and analyzing participation data to refine engagement tactics can be complex but is crucial for ongoing success. Building strong relationships and fostering a sense of community are key to overcoming these challenges and driving consistent member involvement.

What is the difference between Member Engagement Coordinator vs Member Services Specialist?

AspectMember Engagement CoordinatorMember Services Specialist
Primary FocusEngaging members, fostering community, increasing participationHandling member inquiries, providing support, resolving issues
ResponsibilitiesOrganizing events, creating engagement campaigns, building relationshipsResponding to questions, processing memberships, assisting with account issues
Required SkillsCommunication, event planning, relationship managementCustomer service, problem-solving, communication
Work EnvironmentOffice, community events, online platformsOffice, call centers, online support channels

While both roles involve working with members, the Member Engagement Coordinator focuses on proactive engagement and community building, whereas the Member Services Specialist handles direct support and inquiries. Understanding these differences helps in choosing the right career path or job search focus within member-focused organizations.

What job categories do people searching Member Engagement Coordinator jobs in Decatur, GA look for? The top searched job categories for Member Engagement Coordinator jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Member Engagement Coordinator jobs? Cities near Decatur, GA with the most Member Engagement Coordinator job openings:
Member Engagement Coordinator jobs near you
Infographic showing various Member Engagement Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,302 per year, or $24.7 per hour.

Hearing Ambassador (Patient Care Coordinator)

NationsBenefits, LLC

Atlanta, GA • On-site

$16.75 - $22/hr

Full-time

Medical

Re-posted 6 days ago

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

314th of 491 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Role:

The Hearing Ambassador assists and helps the licensed dispenser meet their goals and fulfill their daily duties. This role is responsible for engaging customers, Support hearing health needs, educating individuals about hearing wellness, scheduling appointments, and supporting growth through community outreach and customer relationship building.

Location: On-Site, Sam's Club Hearing Aid Center. Atlanta, GA.

Responsibilities:

  • Have a working knowledge of all Hearing Aid Center (HAC) products and services
  • Set the stage for full test, and full boat purchase when interacting with Members
  • Complete 30-50 outbound calls daily to prospective and/or existing customers
  • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
  • Promote and sell non hearing aid products when Members with whom they engage do not have hearing loss
  • A 50% increase in non-hearing aid product sales is expected
  • Learn and use the handheld screener (when able per state regulations) and use as intercepting tool to get qualified leads
  • Assist, when necessary, calling past tested Members, with or without sales, and medical referrals to schedule return visits
  • Promote the HAC during Sam's club events, Hearing Aid Center events, and possibly outside marketing events
  • Will be based in HAC but will spend 95% of the time walking/working the club, intercepting, and setting tests

Requirements:

  • High school diploma or equivalent
  • Strong customer service, sales, or retail experience
  • Experience working with PC hardware and software including general computer and Internet knowledge
  • Excellent oral and written communication skills, organizational, problem-solving/troubleshooting skills, and presentation skills
  • Previous experience with patient/customer appointment scheduling
  • Proficiency with basic computer systems and scheduling software.

NationsBenefits is an Equal Opportunity Employer.

What NationsBenefits employees say

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Benefits

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