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Medical Referral Coordinator Jobs in Decatur, GA

ChromePMS, Inc

Medical Practice Coordinator

Marietta, GA · On-site

$60K - $70K/yr

Medical Practice Coordinator Full-Time | $60,000-$70,000 + Paid Time Off & Paid Holidays Build More ... referrals Practice Operations • Coordinate and oversee daily office operations • Improve ...

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Medical Referral Coordinator information

See Decatur, GA salary details

$13

$18

$24

How much do medical referral coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for medical referral coordinator in Decatur, GA is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $20.67 per hour, depending on experience, location, and employer.

What does a medical referral coordinator do?

As a medical referral coordinator, you work in the health care industry on the administrative side. In this position, you pre-screen patients for procedures and specialized care from physicians. Your responsibilities include booking and referral management, both of which must adhere to company regulations. You ensure each patient has adequate healthcare insurance, schedule an appointment with the doctor in question, and report to your supervisor after. Your duties include handling all aspects of the pre-certification process, which includes gaining approval of insurance from various companies. You also create reports on patients’ referral needs and clinical backgrounds.

What is the difference between Medical Referral Coordinator vs Medical Office Assistant?

AspectMedical Referral CoordinatorMedical Office Assistant
CredentialsTypically requires certification in healthcare or medical office administrationMay require medical assisting certification or high school diploma
Work EnvironmentPrimarily in healthcare settings coordinating referrals and patient communicationFront desk or administrative roles in clinics or hospitals
Job ResponsibilitiesManaging patient referrals, insurance authorizations, and provider communicationScheduling, patient check-in, data entry, and administrative support

The Medical Referral Coordinator focuses on managing patient referrals and insurance processes within healthcare facilities, requiring specialized knowledge of healthcare systems. In contrast, a Medical Office Assistant handles general administrative tasks, often supporting multiple departments. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a medical referral coordinator, and why are they important?

To thrive as a Medical Referral Coordinator, you need a strong understanding of medical terminology, healthcare procedures, and administrative processes, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification software, and scheduling platforms is typically required. Exceptional organizational skills, attention to detail, and effective communication are crucial soft skills for managing referrals efficiently and ensuring patient satisfaction. These skills are important to maintain accurate records, expedite the referral process, and support seamless patient care across multiple providers.

What is a medical referral coordinator?

Medical Referral Coordinators are healthcare professionals responsible for managing and coordinating patient referrals between primary care providers, specialists, and other healthcare services. They ensure that patients receive timely appointments, gather necessary medical records, and verify insurance information. Their role is crucial in facilitating communication between different healthcare providers and helping patients navigate the referral process efficiently. Medical Referral Coordinators often work in hospitals, clinics, or large medical practices, and they play a key part in enhancing patient care and satisfaction.

What are some common challenges faced by medical referral coordinators, and how can they be effectively managed?

Medical Referral Coordinators often encounter challenges such as coordinating between multiple healthcare providers, managing high volumes of patient referrals, and ensuring timely communication with both patients and specialists. To effectively manage these challenges, it's important to develop strong organizational skills, become proficient with electronic health records (EHR) systems, and maintain clear, empathetic communication with all parties involved. Building good relationships with providers and staying up-to-date on insurance requirements can also help streamline the referral process and reduce delays.
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Care Coordinator (Medical Receptionist/PSR)

Confluent Health

Atlanta, GA • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Confluent Health rating

6.9

Company rating: 6.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Full Time Front Desk Medical Receptionist

Confluent Health System Solutions, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.

Clinic Location: Atlanta, Georgia 30338

Salary: $19/HR

What We Offer:

  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • Family Building and Parental Leave Benefits
  • 401(k) with employer matching up to 4%
  • Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
  • Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
  • A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations

Responsibilities:

  • Create a welcoming, professional first impression for patients, visitors, and referral sources
  • Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
  • Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
  • Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
  • Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
  • Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

What We're Looking For:

You don't need a healthcare background to be great in this role — but you do need to be someone who genuinely enjoys helping people, thrives in a busy environment, and takes ownership of your work. If you've worked in any customer-facing role and want to build a career in healthcare, we want to hear from you.

  • High School Diploma or GED required
  • 1+ year of experience in a customer-facing or patient-facing role, this could include retail, hospitality, call center, medical reception, or any setting where you regularly interacted with the public in person or over the phone
  • Demonstrated ability to manage multiple tasks at once while staying organized and detail-oriented
  • Comfortable and confident communicating on the phone, including handling upset or frustrated callers with patience and professionalism
  • Basic computer proficiency: comfortable learning new systems, navigating scheduling software, sending emails, and working in spreadsheets
  • No prior medical experience required — we provide comprehensive training including EMR navigation, insurance fundamentals, scheduling workflows, and phone etiquette

What Confluent Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Confluent Health

Sourced by ZipRecruiter

At Confluent Health we are a family of physical therapy and occupational therapy companies transforming healthcare by strengthening private practices, developing and educating highly effective clinicians, and lowering healthcare costs through workplace wellness and injury prevention. We are run by physical therapists and provide shared services, continuing education, professional development, mentorships, and true partnerships. Our partners get all the advantages of a large company so they can focus on running their clinical practices and serve their local communities.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Louisville, KY, US

Year founded

2014

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