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Medical Referral Coordinator Jobs in Decatur, GA

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front ... Coordinate patient flow with providers and medical assistants to ensure efficient clinic operations.

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Referral Coordinator / Front Desk Coordinator Position Summary The Referral Coordinator / Front ... Coordinate patient flow with providers and medical assistants to ensure efficient clinic operations.

Nexuscps LLC

Referral Coordinator

Conyers, GA · On-site

$14 - $18.25/hr

Free uniforms * Paid time off * Training & development Referral Coordinator / Front Desk ... Coordinate patient flow with providers and medical assistants to ensure efficient clinic operations.

Ortho Atlanta

Referral Coordinator

Atlanta, GA · On-site

$17.25 - $22.50/hr

What You'll Do As a Referral Coordinator at OrthoAtlanta, you'll: * Prioritize and schedule ... Familiarity with medical terminology (preferred) * Experience using Epic EMR system (preferred)

ATLANTA GASTRO

Referral Coordinator (68074)

Alpharetta, GA · On-site

$17.25 - $22.75/hr

... of physician schedules, coordination of referrals from Primary Care physicians and other ... Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ...

ATLANTA GASTRO

Referral Coordinator (68569)

Atlanta, GA · On-site

$17.25 - $22.50/hr

... of physician schedules, coordination of referrals from Primary Care physicians and other ... Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ...

ATLANTA GASTRO

Referral Coordinator (68006)

Atlanta, GA · On-site

$17.25 - $22.50/hr

... of physician schedules, coordination of referrals from Primary Care physicians and other ... Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ...

ATLANTA GASTRO

Referral Coordinator (68343)

Marietta, GA · On-site

$17 - $22.25/hr

... of physician schedules, coordination of referrals from Primary Care physicians and other ... Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ...

United Digestive

Referral Coordinator (68343)

Marietta, GA · On-site

$17 - $22.25/hr

... of physician schedules, coordination of referrals from Primary Care physicians and other ... Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ...

United Digestive

Referral Coordinator (68074)

Alpharetta, GA · On-site

$17.25 - $22.75/hr

... of physician schedules, coordination of referrals from Primary Care physicians and other ... Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ...

United Digestive

Referral Coordinator (68006)

Atlanta, GA · On-site

$17.25 - $22.50/hr

... of physician schedules, coordination of referrals from Primary Care physicians and other ... Certified Medical Assistant preferred. 2-3 years of specialty clinic experience, gastroenterology ...

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Medical Referral Coordinator information

See Decatur, GA salary details

$13

$18

$24

How much do medical referral coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for medical referral coordinator in Decatur, GA is $18.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $20.67 per hour, depending on experience, location, and employer.

What does a medical referral coordinator do?

As a medical referral coordinator, you work in the health care industry on the administrative side. In this position, you pre-screen patients for procedures and specialized care from physicians. Your responsibilities include booking and referral management, both of which must adhere to company regulations. You ensure each patient has adequate healthcare insurance, schedule an appointment with the doctor in question, and report to your supervisor after. Your duties include handling all aspects of the pre-certification process, which includes gaining approval of insurance from various companies. You also create reports on patients’ referral needs and clinical backgrounds.

What is the difference between Medical Referral Coordinator vs Medical Office Assistant?

AspectMedical Referral CoordinatorMedical Office Assistant
CredentialsTypically requires certification in healthcare or medical office administrationMay require medical assisting certification or high school diploma
Work EnvironmentPrimarily in healthcare settings coordinating referrals and patient communicationFront desk or administrative roles in clinics or hospitals
Job ResponsibilitiesManaging patient referrals, insurance authorizations, and provider communicationScheduling, patient check-in, data entry, and administrative support

The Medical Referral Coordinator focuses on managing patient referrals and insurance processes within healthcare facilities, requiring specialized knowledge of healthcare systems. In contrast, a Medical Office Assistant handles general administrative tasks, often supporting multiple departments. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a medical referral coordinator, and why are they important?

To thrive as a Medical Referral Coordinator, you need a strong understanding of medical terminology, healthcare procedures, and administrative processes, often supported by a high school diploma or associate degree in a related field. Familiarity with electronic health record (EHR) systems, insurance verification software, and scheduling platforms is typically required. Exceptional organizational skills, attention to detail, and effective communication are crucial soft skills for managing referrals efficiently and ensuring patient satisfaction. These skills are important to maintain accurate records, expedite the referral process, and support seamless patient care across multiple providers.

What is a medical referral coordinator?

Medical Referral Coordinators are healthcare professionals responsible for managing and coordinating patient referrals between primary care providers, specialists, and other healthcare services. They ensure that patients receive timely appointments, gather necessary medical records, and verify insurance information. Their role is crucial in facilitating communication between different healthcare providers and helping patients navigate the referral process efficiently. Medical Referral Coordinators often work in hospitals, clinics, or large medical practices, and they play a key part in enhancing patient care and satisfaction.

What are some common challenges faced by medical referral coordinators, and how can they be effectively managed?

Medical Referral Coordinators often encounter challenges such as coordinating between multiple healthcare providers, managing high volumes of patient referrals, and ensuring timely communication with both patients and specialists. To effectively manage these challenges, it's important to develop strong organizational skills, become proficient with electronic health records (EHR) systems, and maintain clear, empathetic communication with all parties involved. Building good relationships with providers and staying up-to-date on insurance requirements can also help streamline the referral process and reduce delays.
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What job categories do people searching Medical Referral Coordinator jobs in Decatur, GA look for? The top searched job categories for Medical Referral Coordinator jobs in Decatur, GA are:
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Medical Referral Coordinator jobs near you

Referral Coordinator

Morehouse School of Medicine

Atlanta, GA • On-site

$46K/yr

Full-time

Posted 17 days ago

Job description

Posting Details
Position Information
About MSM
Morehouse School of Medicine (MSM) is a place of distinction, serving as the nation's leading academic medical center for vulnerable populations. It's also a place for passionate individuals looking to join a dedicated community working today to help prepare tomorrow's leaders.
We exist to:
• Improve the health and well-being of individuals and communities;
• Increase the diversity of the health professional and scientific workforce;
• Address primary health care through programs in education, research and service;
With emphasis on people of color and the under-served urban and rural populations in Georgia, the nation and the world.
At Morehouse School of Medicine, we're leading the creation and advancement of health equity. You will find a fulfilling career at MSM!
Posting Number
NONAC3763
Job Title
Referral Coordinator
Position Title
Referral Coordinator
Position Type
Non-Faculty
Number of vacancies
1
Salary
Up to $46,000
Department
MHC Family Medicine
Position Summary
The Referral Coordinator is responsible for coordinating, processing, and monitoring patient referrals to ensure timely access to specialty care and diagnostic services. This role serves as a liaison between patients, providers, insurance companies, and external healthcare organizations to facilitate seamless care coordination while delivering an exceptional patient experience.
The Referral Coordinator ensures referrals are processed accurately, authorizations are obtained when required, appointments are coordinated efficiently, and documentation is maintained in Epic in accordance with organizational, payer, and regulatory requirements.
Essential Duties and Responsibilities
Referral Management
  • Receive, review, and process incoming and outgoing referrals.
  • Coordinate specialty appointments for patients.
  • Monitor Epic referral work queues daily.
  • Ensure referrals contain complete clinical documentation.
  • Verify referral requirements according to payer guidelines.
  • Obtain and document prior authorizations as required.
  • Track referral status through completion.
  • Monitor referral aging and resolve delays promptly.
  • Coordinate urgent and expedited referrals.
  • Facilitate communication between referring and consulting providers.
  • Ensure referral documentation is complete prior to scheduling.

Epic Responsibilities
Utilize Epic to support efficient referral coordination by:
  • Managing referral work queues.
  • Updating referral status.
  • Documenting patient communications.
  • Scheduling appointments.
  • Utilizing In Basket messaging.
  • Reviewing Care Everywhere documentation.
  • Scanning external consultation reports.
  • Uploading outside records.
  • Completing referral documentation accurately.
  • Closing completed referrals.
  • Monitoring referral aging reports.
  • Supporting provider documentation needs.

Insurance Verification and Authorization
  • Verify insurance eligibility.
  • Determine referral requirements by payer.
  • Obtain prior authorizations.
  • Submit required clinical documentation.
  • Follow payer policies and medical necessity guidelines.
  • Monitor authorization approvals and denials.
  • Resolve authorization issues timely.
  • Communicate authorization status with providers and patients.

Patient Coordination
  • Educate patients regarding the referral process.
  • Coordinate appointments with specialty providers.
  • Communicate appointment details.
  • Provide preparation instructions.
  • Ensure patients understand next steps.
  • Assist patients with transportation or scheduling barriers when appropriate.
  • Follow up on incomplete referrals.

Provider Support
  • Collaborate with physicians and advanced practice providers.
  • Clarify referral orders.
  • Coordinate urgent referrals.
  • Communicate scheduling updates.
  • Obtain missing clinical documentation.
  • Support continuity of care.

Patient Experience
Deliver compassionate, patient-centered service by:
  • Utilizing AIDET communication standards.
  • Demonstrating empathy and professionalism.
  • Maintaining confidentiality.
  • Responding promptly to patient inquiries.
  • Addressing concerns through service recovery.
  • Promoting equitable access to care.

Care Coordination
Coordinate with:
  • Primary Care Providers
  • Specialty Providers
  • Hospitals
  • Imaging Centers
  • Laboratory Services
  • Care Management
  • Population Health
  • Patient Access
  • Revenue Cycle
  • Managed Care
  • External physician offices

Quality and Compliance
  • Maintain HIPAA compliance.
  • Follow organizational policies.
  • Maintain accurate documentation.
  • Support quality initiatives.
  • Participate in audits.
  • Assist with accreditation readiness.
  • Maintain referral documentation standards.

Performance Expectations
The Referral Coordinator is expected to:
  • Process referrals accurately and timely.
  • Meet departmental productivity standards.
  • Maintain excellent customer service.
  • Communicate professionally.
  • Reduce referral delays.
  • Improve referral completion rates.
  • Support patient access initiatives.
  • Demonstrate teamwork and accountability.

Key Performance Indicators (KPIs)
  • Referral turnaround time
  • Referral completion rate
  • Referral aging
  • Prior authorization turnaround time
  • Referral accuracy
  • Patient satisfaction
  • Epic documentation accuracy
  • In Basket response time
  • Appointment scheduling timeliness
  • Referral leakage reduction
  • Work queue productivity

Knowledge, Skills, and Abilities
  • Excellent communication skills.
  • Strong organizational abilities.
  • Critical thinking and problem-solving.
  • Attention to detail.
  • Time management.
  • Customer service excellence.
  • Ability to manage multiple priorities.
  • Knowledge of insurance regulations.
  • Proficiency in Microsoft Office and Epic.
  • Ability to work independently and collaboratively.

Minimum Qualifications
Required Qualifications
  • High school diploma or GED required.
  • Associate's or Bachelor's degree in Healthcare Administration, Business Administration, or related field preferred.
  • Minimum two years of healthcare experience.
  • Experience coordinating referrals and prior authorizations.
  • Knowledge of medical terminology.
  • Experience with commercial, Medicare, and Medicaid insurance.
  • Epic experience preferred.
  • Strong customer service skills.

Preferred Qualifications
Preferred Qualifications
  • Ambulatory healthcare experience.
  • Academic medical practice experience.
  • Multi-specialty practice experience.
  • Care coordination experience.
  • Population health or value-based care experience.

Closing Date
10/20/2026
Open Until Filled
No
Special Instructions to Applicants
Employment in this role may be contingent upon extramural funding and successful performance and may be terminated or reduced in percentage of appointment if such funding is not secured or ceases to be available.
Quick Link
https://careers.msm.edu/postings/24397
EEO Statement Summary
Morehouse School of Medicine is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Georgia State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Morehouse School of Medicine does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression.
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