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Medical Operations Director Jobs in Florida (NOW HIRING)

The Operations Director is responsible for oversight of activities in production and manufacturing ... We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance ...

The Operations Director is responsible for oversight of activities in production and manufacturing ... We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance ...

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Medical Operations Director information

What is the difference between Medical Operations Director vs Medical Program Manager?

AspectMedical Operations DirectorMedical Program Manager
CredentialsMedical degree, healthcare management experience, leadership skillsHealthcare background, project management certification, clinical experience often preferred
Work EnvironmentExecutive healthcare settings, hospitals, healthcare organizationsProject teams, clinical departments, healthcare companies
Employer & IndustryHospitals, healthcare systems, medical organizationsHealthcare companies, pharmaceutical firms, medical device companies
Search & Comparison IntentUnderstanding leadership roles in healthcare operationsManaging healthcare projects and programs

The Medical Operations Director typically holds a senior leadership role overseeing healthcare operations, requiring extensive experience and credentials. In contrast, a Medical Program Manager focuses on managing specific healthcare projects or programs, often with a stronger emphasis on project management skills. Both roles are vital in healthcare organizations but differ in scope and responsibilities.

What does a Medical Operations Director do?

A Medical Operations Director oversees the daily operations of medical facilities or healthcare organizations, ensuring efficient delivery of patient care and compliance with regulations. They manage staff, develop operational policies, optimize processes, and often coordinate between clinical and administrative teams. Their role also includes budget management, resource allocation, and implementing quality improvement initiatives to enhance healthcare services. This leadership position requires a strong understanding of both clinical practices and healthcare administration.

What are the key skills and qualifications needed to thrive as a Medical Operations Director, and why are they important?

To thrive as a Medical Operations Director, you need strong leadership, healthcare management expertise, and a background in medicine or healthcare administration, often supported by a relevant advanced degree. Familiarity with hospital information systems, regulatory compliance tools, and quality assurance frameworks is typically required. Exceptional problem-solving, communication, and team-building skills help foster collaboration and drive organizational change. These skills ensure the effective coordination of medical services, regulatory compliance, and high-quality patient care across healthcare organizations.

What are some common challenges faced by a Medical Operations Director, and how can they be managed effectively?

Medical Operations Directors often face challenges such as balancing regulatory compliance with efficient workflow, managing multidisciplinary teams, and ensuring high-quality patient care within budget constraints. Effective management involves staying updated on healthcare regulations, fostering strong communication across departments, and implementing data-driven process improvements. Building collaborative relationships with clinical and administrative staff is key to navigating these challenges and promoting a culture of continuous improvement.
What are the most commonly searched types of Medical Operations jobs in Florida? The most popular types of Medical Operations jobs in Florida are:
What are popular job titles related to Medical Operations Director jobs in Florida? For Medical Operations Director jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Medical Operations Director jobs? Cities in Florida with the most Medical Operations Director job openings:
Infographic showing various Medical Operations Director job openings in Florida as of July 2026, with employment types broken down into 98% Full Time, and 2% Summer. Highlights an 98% In-person, and 2% Remote job distribution.

Associate Director, Veterinary Services - Medical Operations

Chewy

Plantation, FL • On-site

$137K - $221K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 226 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers


Job description

Job Description:
Our Opportunity
Chewy Health is seeking a strategic Associate Director, Veterinary Services - Medical Operations to lead the management, expansion, and performance of our remote veterinary care services. This leader will take charge of coordinating all aspects of the healthcare groups responsible for clinical quality, virtual care delivery, and program implementation. These programs include telemedicine, triage, and emerging virtual care offerings.
You will develop scalable virtual plans for medical operational excellence. These strategies will align with business priorities, clinical excellence, customer experience, and team member engagement. You will partner closely with cross-functional teams to translate business goals into scalable medical operations strategies that support balanced growth and excellence in patient care.
You are a leader who thrives in a fast-paced evolving environment, enjoys building and scaling programs; and is passionate about advancing veterinary medicine through technology-enabled care.
What You'll Do
  • Lead the overall medical operations strategy, implementation, and success of virtual care delivery across remote consultations, patient assessment, and future virtual care programs.
  • Provide medical leadership, mentoring, and development to managers and teams leading medical quality, clinical standards, veterinary professional development, operational workflows, and care delivery infrastructure.
  • Develop and implement a comprehensive virtual medical management plan that aligns with organizational goals and fosters balanced growth.
  • Coordinate the implementation, optimization, and governance of standards of care, SOPs, workflows, and processes that enable efficient, consistent, and high-quality care delivery.
  • Establish strong cross-functional partnerships to ensure effective planning, alignment, and execution of central initiatives.
  • Partner with Workforce Management to inform staffing strategies, capacity planning, and service-level performance.
  • Monitor industry trends, competitive activity, regulatory considerations, and developing technologies to find opportunities for innovation, differentiation, and growth.
  • Foster a culture of accountability, collaboration, continuous improvement, clinical excellence, and customer-centric care.

What You'll Need
  • Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent veterinary medical degree in good standing.
  • Minimum 10 years of clinical practice experience.
  • 8+ years of progressive leadership background in veterinary medicine or related service organizations.
  • 5+ years of experience leading managers and high-performing veterinary teams.
  • Strong understanding of quality management, clinical operations, performance metrics, and continuous improvement methodologies.
  • Experience bringing to bear data, analytics, and operational insights to drive decision-making and business outcomes.
  • Outstanding leadership, communication, collaborator management, and influencing skills.
  • Strong business insight and experience balancing customer experience, medical quality, employee involvement, and operational performance.
  • Ability to navigate ambiguity, prioritize effectively, and lead in a rapidly evolving environment.
  • The position is intended to be remote, but the role will require travel (25%).

Bonus
  • Experience in veterinary telemedicine or technology-enabled healthcare services.
  • Board certification in a recognized veterinary specialty.
  • Experience managing geographically distributed or remote teams.

The base salary range for this role is $137,500 - $221,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members will be eligible for an annual PTO. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy Vet Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011