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Regional Fixed Operations Director Jobs in Florida

Sfenta

Regional Operations Director

Miami, FL · On-site

$90 - $130/hr

An Equal Opportunity Employer and Drug Free Workplace Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency ...

DaVita

As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient ...

OMEGA, Inc.

Operations Director

Pompano Beach, FL · On-site

$125 - $150/hr

The Operations Director for CCRT, Pompano Beach is responsible for the strategic oversight and ... Provide input on regional supplier relationships, ensuring performance, quality and ...

Spectris

Operations Director

Pompano Beach, FL · On-site

The Operations Director for CCRT, Pompano Beach is responsible for the strategic oversight and ... Provide input on regional supplier relationships, ensuring performance, quality, and cost ...

Educational Data Systems, Inc.

$75K/yr

Work directly with the EDSI Regional Director and Leadership Team, as well as the funder and ... operations Research new approaches and products to provide continuous improvement and market ...

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Regional Fixed Operations Director information

What is a regional fixed operations director?

A Regional Fixed Operations Director oversees the service, parts, and body shop operations for multiple automotive dealerships within a specific region. They are responsible for optimizing performance, ensuring high customer satisfaction, and achieving profitability targets across all fixed operations departments. This role involves developing and implementing processes, training staff, and monitoring compliance with company policies and industry regulations. The director collaborates with dealership managers to identify areas for improvement and implements strategies to drive operational excellence.

What are the key skills and qualifications needed to thrive as a regional fixed operations director?

To thrive as a Regional Fixed Operations Director, you need in-depth knowledge of automotive service operations, inventory management, and financial acumen, typically supported by a bachelor's degree and significant industry experience. Familiarity with dealership management systems (DMS), service scheduling platforms, and key performance indicator (KPI) tracking tools is crucial. Leadership, problem-solving, and strong interpersonal skills help in managing teams across multiple locations and driving operational improvements. These competencies are vital for achieving consistent service performance, customer satisfaction, and profitability across the region.

What are some common challenges faced by a regional fixed operations director, and how can they be addressed?

A Regional Fixed Operations Director often encounters challenges such as maintaining consistent performance across multiple locations, ensuring uniform adoption of best practices, and managing team motivation remotely. To address these, successful directors implement standardized processes, provide regular training, and foster open communication among service managers. Building strong relationships with each location and leveraging performance metrics helps to quickly identify and resolve issues, driving overall operational excellence.

What is the difference between Regional Fixed Operations Director vs Service Manager?

AspectRegional Fixed Operations DirectorService Manager
CredentialsExperience in dealership operations, industry certifications often preferredRelevant technical certifications, automotive service experience
Work EnvironmentOversees multiple dealerships or regions, strategic focusManages daily service department operations at a single dealership
Employer & Industry UsageUsed by automotive dealership groups, franchise networksCommonly employed within individual dealerships or service centers
Search & Comparison IntentLooking for regional leadership roles in fixed operationsSeeking operational management within a specific service department

The Regional Fixed Operations Director typically oversees multiple dealerships' service, parts, and body shop operations across a region, focusing on strategic growth and performance. In contrast, a Service Manager handles daily operations within a single dealership's service department, emphasizing customer service and technical staff management. Both roles require automotive industry experience, but the scope and responsibilities differ significantly.

What does a Regional Fixed Operations Director do?

A Regional Fixed Operations Director oversees the service, parts, and collision repair departments across multiple dealership locations. They are responsible for ensuring operational efficiency, meeting financial targets, and maintaining customer satisfaction through staff management, process improvements, and compliance with industry standards. Strong leadership, industry knowledge, and analytical skills are essential for success in this role.

What are popular job titles related to Regional Fixed Operations Director jobs in Florida?

For Regional Fixed Operations Director jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Regional Fixed Operations Director jobs in Florida look for?

The top searched job categories for Regional Fixed Operations Director jobs in Florida are:

What cities in Florida are hiring for Regional Fixed Operations Director jobs?

Cities in Florida with the most Regional Fixed Operations Director job openings:

Regional Fixed Operations Director jobs near you
Infographic showing various Regional Fixed Operations Director job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, and 13% Temporary. Highlights an 100% In-person job distribution.

General Motors Fixed Operations Director

HANANIA AUTOMOTIVE GROUP

Jacksonville, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

General Motors Fixed Operations Director
Lead a Top-Performing GM Store. Elevate Performance. Drive Results.
Are You Ready to Lead One of the Region's Premier General Motors Service Operations?
Hanania Automotive Group is seeking an accomplished Fixed Operations Director to lead our General Motors dealership's Service, Parts, and Warranty Operations.
This is not a maintenance role-it's a leadership opportunity for someone who lives and breathes General Motors Fixed Operations. We're looking for a leader who understands GM processes, knows how to improve every key performance metric, and can build a culture where customer satisfaction, technician performance, and profitability go hand in hand.
If you're passionate about developing people, maximizing fixed operations performance, and creating an industry-leading customer experience, this is your opportunity to make an immediate impact.
The Hanania Advantage
At Hanania Automotive Group, we invest in leaders who deliver results.
We Offer:
  • Executive-level compensation with aggressive performance incentives
  • Medical, Dental & Vision Insurance
  • Voluntary Benefits
  • Company-Paid Life Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) & Paid Leave Time (PLT)
  • Manufacturer training and leadership development
  • Opportunities for advancement throughout Hanania Automotive Group
  • Employee discounts on vehicle purchases, parts, and service
  • A performance-driven culture where great leaders are recognized and rewarded
How You'll Make an Impact
You'll oversee every aspect of our GM Fixed Operations Department, ensuring operational excellence while driving profitability, customer satisfaction, and employee development.
Responsibilities Include:
  • Lead all General Motors Service, Parts, Warranty, and Fixed Operations functions.
  • Drive improvements in CSI, Effective Labor Rate (ELR), Hours Per Repair Order (HPRO), technician productivity, gross profit, and customer retention.
  • Develop, coach, and mentor Service Advisors, Technicians, Parts personnel, Warranty Administrators, and department leaders.
  • Ensure full compliance with General Motors warranty policies, GlobalConnect, GM Global Warranty Management (GWM), and OEM operating standards.
  • Partner with dealership leadership to develop strategies that improve operational performance and profitability.
  • Monitor financial performance, departmental expenses, and key operational metrics.
  • Recruit, retain, and develop top GM-certified technicians and fixed operations talent.
  • Build a culture of accountability, professionalism, and continuous improvement while leading The Hanania Way.

Why You'll Love Living and Working in St. Augustine, Florida
  • #1 Ranked School District: The St. Johns County School District consistently ranks as the No. 1 public school district in Florida. For the 2025-2026 school year, it regained the absolute top spot in the Florida Department of Education accountability metrics with an "A" grade. Local public schools hold a perfect 10/10 average district rating on Public School Review, boasting an average math proficiency of 73% and reading proficiency of 72% (well above the state averages of 53% and 52%).
  • Idyllic Coastal Living: St. Augustine offers wide, white-sand coastlines, direct vehicle beach access, and historic community parks like Ocean Hammock Park Walkway and the Splash Park at the Pier. Residents enjoy a laid-back lifestyle adjacent to America's oldest city, featuring close proximity to historic sites like the St. Augustine Lighthouse and local events like the weekly farmers market.
  • A "Foodie Paradise" Culinary Scene: The area is home to exceptional fine dining and farm-to-table cuisine. Local options range from high-end beachside institutions like Sunset Grille-Anastasia Island's most award-winning restaurant and multi-time chowder champion-to upscale oceanfront dining at Harvest & Reel inside the Embassy Suites Resort. Elegant, intimate culinary experiences like Collage and The Drunken Horse St. Augustine lie just minutes away in the historic district.

General Motors Experience Required
We're looking for a proven GM Fixed Operations leader who understands what it takes to operate at the highest level.
Qualifications
  • 5+ years of progressive General Motors Fixed Operations leadership experience in a franchised GM dealership.
  • Previous success as both a GM Service Advisor and GM Certified Technician strongly preferred.
  • Demonstrated success improving:
    • Customer Satisfaction Index (CSI)
    • Effective Labor Rate (ELR)
    • Hours Per Repair Order (HPRO)
    • Customer Pay Repair Order Growth
    • Technician Productivity & Efficiency
    • Service & Parts Gross Profit
  • Extensive knowledge of GlobalConnect, GM Global Warranty Management (GWM), GM Service Information (SI), warranty administration, and OEM compliance.
  • Strong understanding of GM fixed operations reporting, performance metrics, and dealership financial statements.
  • Experience with CDK or comparable dealership management systems.
  • Proven leadership ability with a passion for coaching, mentoring, and developing high-performing teams.
  • Valid driver's license with an acceptable driving record.
  • Must successfully pass a pre-employment background check and hair follicle drug screening.
The Hanania Way
At Hanania Automotive Group, The Hanania Way is about building high-performing teams, delivering exceptional customer experiences, embracing innovation, and leading with integrity every day.
We're looking for someone who doesn't simply manage a department-but someone who can transform a General Motors Fixed Operations Department into a benchmark for operational excellence.
If you're ready to lead one of the region's premier GM service operations and take your career to the next level, apply today and experience The Hanania Advantage.
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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