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Medical Office Manager Jobs in Puerto Rico (NOW HIRING)

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Orders supplies for the office and completes inventory counts * Coordinates the processing of ...

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory ... Orders supplies for the office and completes inventory counts * Coordinates the processing of ...

PR · On-site

Manage strategic projects for various departments as needed, using project management best ... Knowledge in Pharmaceutical and Medical Devices. * PMP Certification Preferred * Fully Bilingual ...

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Medical Office Manager information

What is a medical office manager?

Medical Office Managers are professionals responsible for overseeing the daily operations of medical offices, clinics, or healthcare practices. Their duties include managing staff, scheduling appointments, handling patient records, ensuring regulatory compliance, and maintaining office budgets. They serve as a vital link between medical staff, patients, and insurance companies to ensure the smooth and efficient functioning of the medical office. Strong organizational, communication, and problem-solving skills are essential for this role.

What does a medical office manager do?

Medical office managers oversee all the administrative tasks needed to run a medical practice. As a medical office manager, you ensure the front desk staff answers the phones promptly and schedules appointments accurately. You update patient records, file test results, and file billing and insurance claims. You also perform general office duties, like making copies, organizing files, returning phone calls and emails, and maintaining the stock of office supplies.

What are the key skills and qualifications needed to thrive as a medical office manager?

To thrive as a Medical Office Manager, you need expertise in healthcare administration, organizational management, and familiarity with medical billing and coding, usually supported by a relevant degree or certification. Proficiency with electronic health records (EHR) systems, practice management software, and compliance regulations is essential. Strong leadership, problem-solving abilities, and excellent interpersonal communication skills help manage staff and ensure patient satisfaction. These skills ensure the smooth and compliant operation of the medical office, leading to efficient patient care and a productive workplace.

What are some common challenges faced by medical office managers, and how can they be addressed in the workplace?

Medical Office Managers often encounter challenges such as managing staff schedules, ensuring regulatory compliance, and handling patient service issues. Coordinating between physicians, administrative staff, and patients requires strong organizational and communication skills. Addressing these challenges involves staying updated on healthcare regulations, fostering a collaborative team environment, and utilizing management software to streamline operations. Proactive problem-solving and ongoing training can help Medical Office Managers maintain efficiency and a positive workplace culture.

What is the difference between Medical Office Manager vs Medical Receptionist?

AspectMedical Office ManagerMedical Receptionist
CredentialsExperience in healthcare administration, sometimes certifications in medical office managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentAdministrative office, overseeing staff and operationsFront desk, patient check-in/out, scheduling
Employer & IndustryClinics, hospitals, healthcare practicesMedical offices, clinics, outpatient facilities
Common Search & ComparisonRoles involving management and coordinationRoles focused on patient interaction and administrative support

The Medical Office Manager typically handles administrative oversight, staff management, and operational tasks within healthcare settings. In contrast, the Medical Receptionist primarily manages front-desk duties, patient check-ins, and scheduling. While both roles are essential in healthcare environments, the Medical Office Manager has broader responsibilities related to office management and staff supervision, whereas the Medical Receptionist focuses on direct patient interaction and administrative support.

How much do medical office managers make in the US?

Medical office managers in the US typically earn a median annual salary of around $60,000 to $70,000, with experienced managers or those in larger practices earning over $80,000. Salaries vary based on location, size of the practice, and level of experience, and the role often requires strong organizational and administrative skills, sometimes supported by certifications like the Certified Medical Manager (CMM).

What degree does a medical office manager need?

A medical office manager typically needs a high school diploma or equivalent, with many employers preferring candidates with a bachelor's degree in healthcare administration, business, or a related field. Relevant experience and knowledge of medical billing, coding, and office management software are also important for the role.

What are the most commonly searched types of Medical Office jobs in Puerto Rico?

The most popular types of Medical Office jobs in Puerto Rico are:

What are popular job titles related to Medical Office Manager jobs in Puerto Rico?

For Medical Office Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Medical Office Manager jobs in Puerto Rico look for?

The top searched job categories for Medical Office Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Medical Office Manager jobs?

Cities in Puerto Rico with the most Medical Office Manager job openings:

Infographic showing various Medical Office Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

JOB RESPONSIBILITIES

Accounting Function Oversight

  • Collections of all accounts receivable
  • Verifications and payments of all accounts payable invoices
  • Controls of receipt and deposit of cash payments received
  • Maintains petty cash account and disburses the same in accordance with company policies and procedures
  • Reconciliations of all accounts
  • Cash advance checks
  • Same Day Check requests
  • Bank deposits
  • Verifies/audits cash disbursement reports
  • Tracks Capital Expenditure Authorizations (CEAs)

Operational Activities

  • Orders supplies for the office and completes inventory counts
  • Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
  • Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
  • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
  • Schedules incoming orders and drivers for the ambulate service
  • Completes various funeral/cemetery reports and files accurately
  • Supports Sales as necessary requiring an understanding of JD Powers
  • Assures compliance with all Company policies and procedures to include
    • Sarbanes Oxley (SOX) audit
    • Dignity University (DU) training
    • Interment Verification Training (IVT) audits
    • Day Sales Outstanding's (DSO) related to financial and administrative areas
  • Assists in preparing and/or overseeing all funeral/cemetery-related forms
  • Reviews time cards and administers corporate payroll policies and procedures
  • Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).
  • Ensures new associates receive new hire orientation
  • Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
  • Maintains vehicle records/licenses
  • Processes expense reports
  • Updates General Price Lists (GPLs)
  • Manages all Alarm Systems (codes, working order, etc.)
  • Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed
  • Coordinates daily activities with business unit as well as other departments
  • Trains associates in the proper administration of policies and procedures
  • Services customers by interacting with families in a professional and compassionate manner
  • Maintains and updates customer records
  • Updates company website with current obituaries and ensures obituaries are placed in newspapers
  • Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
  • Behaves in a supportive way to enrich the work environment
  • Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
  • Performs other duties as assigned

MINIMUM REQUIREMENTS

Education

  • High school diploma, GED or completion of a diploma-training program at a college or technical school

Experience

  • Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required

Knowledge, Skills and Abilities

  • Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
  • Excellent communication skills both orally and in writing
  • High level of compassion, integrity, and confidentiality
  • Problem solving skills
  • Ability to multi task and set priorities
  • Detail oriented
  • Must be flexible and able to function in a face-paced environment

WORK CONDITIONS

Work Environment

  • Professional Dress is required when in contact with families.

Work Postures

  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

  • Working beyond "standard" hours as the need arises
Postal Code: 00909Category (Portal Searching): OperationsJob Location: US-PR - Santurce

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