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Medical Insurance Follow Up Jobs (NOW HIRING)

System One

Insurance Follow Up Representative

Tulsa, OK · On-site

$18 - $20/hr

System One is hiring an Insurance Follow-Up Representative for a respected healthcare organization ... This contract-to-hire opportunity is ideal for someone with medical billing experience who enjoys ...

UHS

Insurance Follow Up Specialist

Richmond, VA

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and ... Excellent Medical, Dental, Vision and Prescription Drug Plans * 401(K) with company match and ...

UHS

Insurance Follow Up Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and ... Excellent Medical, Dental, Vision and Prescription Drug Plans * 401(K) with company match and ...

UHS

Insurance Follow Up Specialist

Richmond, VA

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and ... Excellent Medical, Dental, Vision and Prescription Drug Plans * 401(K) with company match and ...

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Medical Insurance Follow Up information

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How much do medical insurance follow up jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for medical insurance follow up in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.28 per hour, depending on experience, location, and employer.

What is medical insurance follow up?

Medical insurance follow up refers to the process of tracking and managing claims submitted to health insurance companies to ensure timely and accurate reimbursement for medical services provided. Professionals in this role communicate with insurance companies to resolve issues related to claim denials, underpayments, or delays. They may also work closely with patients and healthcare providers to gather necessary documentation and information. Effective follow up helps healthcare organizations maintain healthy cash flow and reduce outstanding accounts receivable.

What are the key skills and qualifications needed to thrive as a Medical Insurance Follow Up Specialist, and why are they important?

To thrive as a Medical Insurance Follow Up Specialist, you need knowledge of medical billing, insurance processes, and claims resolution, often supported by experience or certification in medical billing and coding. Familiarity with practice management software, electronic health records (EHR), and payer portals is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills in this role. These competencies ensure timely reimbursement, reduce denied claims, and maintain financial health for healthcare providers.

What are some common challenges faced in a Medical Insurance Follow Up role, and how can they be managed?

Professionals in Medical Insurance Follow Up often encounter challenges such as delayed claim processing, insurance denials, and frequent communication with both insurance companies and patients. Managing these challenges requires strong organizational skills, persistence in following up on outstanding claims, and a thorough understanding of medical billing codes and insurance policies. Effective communication and problem-solving abilities are also essential, as the role frequently involves resolving discrepancies and negotiating payment arrangements to ensure timely reimbursement for healthcare providers.

What is the difference between Medical Insurance Follow Up vs Medical Claims Processor?

AspectMedical Insurance Follow UpMedical Claims Processor
CredentialsTypically requires knowledge of insurance policies and basic certificationsRequires understanding of claims processing and relevant certifications
Work EnvironmentHealthcare offices, insurance companies, or hospitalsInsurance companies, healthcare providers, or claims departments
Primary ResponsibilitiesFollow up on unpaid or denied insurance claims, ensure timely processingReview, process, and adjudicate insurance claims for payment

Medical Insurance Follow Up specialists focus on tracking and resolving outstanding insurance claims, ensuring payments are received. Medical Claims Processors handle the initial review and processing of claims. While both roles require knowledge of insurance procedures, the Follow Up role emphasizes communication and resolution, whereas Claims Processors focus on claim evaluation and entry.

More about Medical Insurance Follow Up jobs
What cities are hiring for Medical Insurance Follow Up jobs? Cities with the most Medical Insurance Follow Up job openings:
What states have the most Medical Insurance Follow Up jobs? States with the most job openings for Medical Insurance Follow Up jobs include:
What job categories do people searching Medical Insurance Follow Up jobs look for? The top searched job categories for Medical Insurance Follow Up jobs are:
Medical Insurance Follow Up jobs near you
Infographic showing various Medical Insurance Follow Up job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,560 per year, or $20.9 per hour.

Insurance Follow Up Specialist

Alan B. Miller Medical Center

Richmond, VA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Insurance Follow Up Specialist - Central

The Atlantic Region Central Billing Office (CBO) is seeking a dynamic and talented Insurance Follow Up Specialist - Central. The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology. Develops strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures.

Key Responsibilities include:

  • Perform follow up activities on accounts to ensure prompt payment
  • Identify coding or billing errors from EOBs and work to correct them
  • Update the patient account record to identify actions taken
  • Adhere to all HIPAA guidelines as well as various policies and guidelines
  • Identify trends, and carrier issues relating to billing and reimbursements
  • Report findings to Team Lead and/or Supervisor
  • Pursue and participate in education to remain current with changes in the Healthcare industry
  • Organize and prioritize tasks to meet deadlines
  • Contribute to team effort by accomplishing related results as needed
  • Assist with increasing cash flow by decreasing our Account Receivables aging account
  • Promote effective working relations and work effectively as part of a team to facilitate the department's ability to meet its goals and objectives

Benefit & Rewards Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications Position Requirements:

  • Minimum 1 year of experience in an office setting highly preferred
  • Knowledge of managed care payers and medical terminology is preferred
  • Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
  • Detail-oriented with the ability to work on multiple, competing, priorities
  • Proficient in Microsoft Office and Windows products.
  • Strong written and verbal communication skills; strong analytical, organizational and time management skills required

EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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