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Medical Insurance Follow Up Jobs in Ohio (NOW HIRING)

CFS

Medical Billing Specialist

Dayton, OH · On-site

$17.75 - $22.75/hr

The Medical Billing Specialist manages accounts receivable, insurance follow-up, denials, and collections. * The Medical Billing Specialist researches and resolves claim denials to ensure timely ...

Foot & Ankle Institute of Ohio, Inc

Be Seen First

Medical Billing Specialist

Kettering, OH · On-site

$18 - $24/hr

... insurance follow-up, and patient billing communication and collections. Key Responsibilities * Serve as the practice's billing expert and go-to resource . * Submit claims, post payments, manage ...

New

Smokey Point Behavioral Hospital

$25 - $30/hr

You will use their skills and knowledge to follow up on claims to ensure timely and appropriate collections. This role includes all aspects of revenue cycle collections, including denial management ...

New

Equitas Health

Medical Billing Specialist

Dayton, OH · On-site

$23.55 - $32.98/hr

The Medical Billing Specialist reports to the Revenue Cycle Manager and is responsible for various ... Extensive insurance follow-up and working knowledge of the appeals resolution process is required.

APS Medical

Client Rep

Toledo, OH · On-site +1

$50K - $70K/yr

Monitors the timeliness of charges, payments, and insurance follow-up to ensure contractual ... Medical plan * Health Savings Account * Alight - Personal Health Care Advisor * Dental, Vision ...

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All JobsMedical Insurance Follow Up JobsMedical Insurance Follow Up Jobs in Ohio

Medical Insurance Follow Up information

See Ohio salary details

$13

$19

$25

How much do medical insurance follow up jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for medical insurance follow up in Ohio is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $23.08 per hour, depending on experience, location, and employer.

What is medical insurance follow up?

Medical insurance follow up refers to the process of tracking and managing claims submitted to health insurance companies to ensure timely and accurate reimbursement for medical services provided. Professionals in this role communicate with insurance companies to resolve issues related to claim denials, underpayments, or delays. They may also work closely with patients and healthcare providers to gather necessary documentation and information. Effective follow up helps healthcare organizations maintain healthy cash flow and reduce outstanding accounts receivable.

What are the key skills and qualifications needed to thrive as a medical insurance follow up specialist?

To thrive as a Medical Insurance Follow Up Specialist, you need knowledge of medical billing, insurance processes, and claims resolution, often supported by experience or certification in medical billing and coding. Familiarity with practice management software, electronic health records (EHR), and payer portals is typically required. Strong attention to detail, problem-solving abilities, and effective communication are crucial soft skills in this role. These competencies ensure timely reimbursement, reduce denied claims, and maintain financial health for healthcare providers.

What are some common challenges faced in a medical insurance follow up role, and how can they be managed?

Professionals in Medical Insurance Follow Up often encounter challenges such as delayed claim processing, insurance denials, and frequent communication with both insurance companies and patients. Managing these challenges requires strong organizational skills, persistence in following up on outstanding claims, and a thorough understanding of medical billing codes and insurance policies. Effective communication and problem-solving abilities are also essential, as the role frequently involves resolving discrepancies and negotiating payment arrangements to ensure timely reimbursement for healthcare providers.

What is the difference between Medical Insurance Follow Up vs Medical Claims Processor?

AspectMedical Insurance Follow UpMedical Claims Processor
CredentialsTypically requires knowledge of insurance policies and basic certificationsRequires understanding of claims processing and relevant certifications
Work EnvironmentHealthcare offices, insurance companies, or hospitalsInsurance companies, healthcare providers, or claims departments
Primary ResponsibilitiesFollow up on unpaid or denied insurance claims, ensure timely processingReview, process, and adjudicate insurance claims for payment

Medical Insurance Follow Up specialists focus on tracking and resolving outstanding insurance claims, ensuring payments are received. Medical Claims Processors handle the initial review and processing of claims. While both roles require knowledge of insurance procedures, the Follow Up role emphasizes communication and resolution, whereas Claims Processors focus on claim evaluation and entry.

What does a medical insurance follow-up specialist do?

A medical insurance follow-up specialist manages communication with insurance companies and healthcare providers to ensure claims are processed correctly and payments are received. They review claim statuses, resolve discrepancies, and maintain accurate records, often using insurance billing software. Strong attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Medical Insurance Follow Up jobs in Ohio?

For Medical Insurance Follow Up jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Medical Insurance Follow Up jobs in Ohio look for?

The top searched job categories for Medical Insurance Follow Up jobs in Ohio are:

What cities in Ohio are hiring for Medical Insurance Follow Up jobs?

Cities in Ohio with the most Medical Insurance Follow Up job openings:

Medical Insurance Follow Up jobs near you
Infographic showing various Medical Insurance Follow Up job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $41,412 per year, or $19.9 per hour.

Senior Insurance Follow Up Specialist

University of Toledo

Toledo, OH • On-site

Other

Medical, Retirement

Posted 18 days ago

University Of Toledo rating

6.7

Company rating: 6.7 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

488th of 620 rated colleges and universities

Job description

University of Toledo Physicians' mission is to improve the human condition through excellence in patient care and medical discovery. Representing more than 200 physicians, UT Physicians are leaders in clinical care, research and education of the future physicians, providing care in a wide range of medical specialties from the most complex diagnoses and treatments to primary care for the entire family. The primary site of inpatient care services is at the University of Toledo Medical Center, but many of our physicians' practice at hospitals and medical offices throughout the region.
University of Toledo Physicians offers competitive pay and benefits including: 403B, Pension, health and tuition waiver at UT.
The Senior Insurance Follow Up Specialist performs job duties in accordance to established procedures, policies, and detailed instructions, drive resolution and promote peak performance while delivering world class revenue cycle outcomes. This position interacts daily with team members, insurance representatives and other departments in an effort to quickly resolve outstanding account balances while enhancing the patient experience and promoting code of conduct to ensure integrity and compliance. This role serves as a subject matter expert.
ESSENTIAL JOB FUNCTIONS AND ACCOUNTABILITIES:
  • Documents all responses and actions taken to reach claim or account resolution in the practice management system.
  • Exhibits strong communication skills and positive attitude with internal (team members, other departments, providers and leadership) and external customers (patients, insurance companies, vendors and employers). Directs customer complaints to management for immediate response if unable to resolve.
  • Follows workflow process to ensure correct registration, coding, payment/adjustment posting and insurance processing of claims.
  • Conducts verbal and written inquiries to determine the reasons for unpaid/denied claims to reach resolution.
  • Successfully manages claims in assigned worklists to meet/exceed productivity standards.
  • Participates as a team member by performing additional assignments not directly related to the job description when workload requires and as directed by management.
  • Selects priorities and organizes work and time to meet them in order of importance.
  • Ensures claims are submitted to the appropriate responsible party within designated filing limit guidelines and makes certain that appropriate claim resolution is a priority of the department.
  • Recognizes and researches problematic trends regarding non-payment in an effort to implement preventive measures to increase velocity of cash collections.
  • Travels to practice locations to provide on-site support and participates in regular meetings with practice leadership to promote positive revenue cycle performance outcomes.
  • Maintains the confidentiality of all patient records and accounts.
  • Actively participates in staff meetings and process improvement planning sessions.
  • Maintains work area in a clean and orderly fashion making sure all source documents are stored electronically on the shared network.
  • Understands HIPAA policies and procedures and uses this knowledge to practice in a manner that maintains the confidentiality of protected health information (PHI) in compliance with HIPAA.
  • Performs other duties as assigned.
REQUIRED QUALIFICATIONS:
  • Education: High School diploma or equivalent
  • Years of experience: 2+ years in resolving insurance denials and/or revenue cycle
  • Skills:
    • A basic understanding of insurance requirements and regulations, contract benefits, credit and collection procedures, financial assistance programs as well as a familiarity of medical terminology.
    • Advanced reading, writing and oral communication skills as well as the knowledge to perform mathematical calculations.
    • Interpersonal skills necessary for making patient and third-party payer contacts. Must be able to work with interruption by co-workers or other internal customers needing assistance with patient accounts.
    • Analytical and critical thinking ability to diagnose account issues and active listening skills to provide service excellence. Demonstrated project and time management skills and an ability to work effectively over the phone and in a team environment.
    • Demonstrated proficiency in data entry and computers.
PREFERRED QUALIFICATIONS:
  • Skills:
    • Knowledge of CPT and ICD terminology.
    • Familiarity with billing software.
    • EPIC experience.

WORKING CONDITIONS:
Works in an open office environment; area is well ventilated, lighted, and close to equipment and materials required for daily work functioning.
The above list of duties is intended to describe the general nature and level of work performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of duties performed by the people so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace

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