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Medical Call Center Jobs in Indiana (NOW HIRING)

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Vir Healthway

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Pldi

Call Center Agent

Indianapolis, IN

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

Pldi

Call Center Agent

Indianapolis, IN · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities:

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 ... medical insurance, paid time off, and new parent leave. Equal Employment Opportunity: The State of ...

Grote Automotive

Call Center Representative

Fort Wayne, IN · On-site

$14.75 - $18.25/hr

At Grote Automotive, Inc., we're looking for a Call Center Representative who's excited to be the first point of contact for our valued customers. You'll be part of a supportive team, committed to ...

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Call Center Rep. Location: DOR 100 N. Senate Ave., 2nd floor (West elevators) Indianapolis, IN Client: IN-DOR Duration: 6+ Months (Possibility of extension) Onsite * Selected candidate will be ...

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Showing results 21-40

All JobsMedical Call Center JobsMedical Call Center Jobs in Indiana

Medical Call Center information

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What are the key skills and qualifications needed to thrive as a medical call center representative?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What is a medical call center?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.

What are the most commonly searched types of Medical Call Center jobs in Indiana?

The most popular types of Medical Call Center jobs in Indiana are:

What are popular job titles related to Medical Call Center jobs in Indiana?

For Medical Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Medical Call Center jobs in Indiana look for?

The top searched job categories for Medical Call Center jobs in Indiana are:

What cities in Indiana are hiring for Medical Call Center jobs?

Cities in Indiana with the most Medical Call Center job openings:

Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Specialist

Dentistry Just For Kids +TK Orthodontics

Terre Haute, IN • On-site

$28K - $42K/mo

Other

Medical, Dental, Retirement, PTO

Re-posted 18 days ago

Job description

Call Center Specialist

As a Call Center Specialist, you will work in an environment with great culture, strong core values, positivity and teamwork. With a strong, positive leadership team, this position offers fantastic growth opportunities for a person willing to work hard and learn the business. You will have extensive training and education to develop your full potential.

Responsibilities
  • Must have great phone skills and great customer service experience.
  • Works directly with patients on the phone to schedule appointments and answer any questions.
  • Must be dependable, motivated, ethical, and innovative and open minded.
  • Organizational skills are a must!
  • Maintain confidentiality with respect to all aspects of your role and the company.
  • At minimum must be familiar with Microsoft Word, Excel, the more computer skills the better.
  • Must be punctual and have excellent time-management skills.
  • Strong sense of ownership for all assignments.

We offer a generous base salary plus a performance-based incentive package.

Our benefits include 401K, Health Insurance, Vacation, Holiday and PTO days.

Average Salary Range: $28,000-$42,000; commensurate on experience.

Who is Dentistry Just for Kids + TK Orthodontics?

We have been locally owned and operated since 1991 in Terre Haute, Indiana. Our purpose is to provide the highest quality of Pediatric Dentistry and Orthodontic services with the utmost compassion while maintaining an environment that fosters professional, personal and economic growth of the practice, Doctors and team members. Our goal is EXCELLENCE! We take pride in being the best place to work with the most talented team in our community. Our vision hinges on being an impactful member of the community, while presenting a positive influence and giving back to our patients and to the Wabash Valley.

Job Type: Full-time

Salary: $28,000.00 - $42,000.00 per year

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

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