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Medical Billing Collections Jobs (NOW HIRING)

Robert Half

Medical Billing Specialist

Waterloo, IA · On-site

$24 - $29/hr

Help Make a Difference While Building Your Career Are you a detail-oriented medical billing ... What You'll Be Doing As a Billing & Collections Specialist , you will collaborate closely with ...

New

Managed Staffing

Collections Representative

TX · Remote

$25 - $26/hr

This is a remote, insurance-focused medical billing collections role (not patient collections). You will work with hospitals and healthcare facilities to resolve denied claims, submit appeals, and ...

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How much do medical billing collections jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for medical billing collections in the United States is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

What does a medical billing collections specialist do?

A medical billing collections specialist is responsible for following up on unpaid or overdue medical bills, contacting patients or insurance companies to collect payments, and ensuring accounts are settled accurately. They often use billing software and have knowledge of healthcare regulations and insurance processes to resolve billing issues efficiently.

What is the difference between Medical Billing Collections vs Medical Billing?

AspectMedical Billing CollectionsMedical Billing
CertificationsMedical Billing Certification, Collections Certification (optional)Medical Billing Certification (preferred)
Work EnvironmentCollections departments, often in healthcare offices or outsourcing firmsBilling departments within healthcare facilities or billing companies
Primary ResponsibilitiesFollow-up on unpaid claims, recovering overdue paymentsSubmitting claims, coding, and processing payments
Common UsageFocuses on overdue accounts and payment recoveryHandles entire billing cycle from claim submission to payment posting

Medical Billing Collections primarily concentrates on recovering unpaid or overdue patient accounts, while Medical Billing covers the entire process of submitting claims and managing payments. Both roles require similar certifications and work in healthcare billing environments, but their core functions differ in focus and scope.

What is medical billing collections?

Medical billing collections refer to the process of pursuing payments on medical bills from patients and insurance companies. This job involves reviewing accounts, sending invoices, following up on unpaid bills, and working to resolve any discrepancies or denials from payers. Professionals in this field must have a strong understanding of insurance policies, billing codes, and healthcare regulations. Effective communication and negotiation skills are essential to work with both patients and insurers to collect outstanding balances.

What are the key skills and qualifications needed to thrive as a medical billing collections specialist?

To thrive as a Medical Billing Collections Specialist, you need strong knowledge of medical billing procedures, coding systems like ICD-10 and CPT, and a high school diploma or equivalent—often supplemented by specialized certification. Familiarity with billing software, electronic health records (EHRs), and insurance claim management systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively resolve payment issues and work with patients or insurers. These skills and qualifications are essential to ensure accurate reimbursement, minimize claim denials, and maintain the financial health of healthcare organizations.

Is it hard to get a job as a medical billing collections?

Getting a job as a medical billing collections specialist generally requires basic knowledge of medical billing processes, familiarity with billing software, and strong attention to detail. Entry-level positions are often available, and relevant certifications can improve job prospects, but competition can vary based on location and experience levels.

What are some common challenges faced by professionals in medical billing collections, and how can they be effectively managed?

Professionals in medical billing collections often encounter challenges such as insurance claim denials, delayed payments, and complex patient inquiries regarding billing statements. Effectively managing these issues requires strong attention to detail, clear communication skills, and up-to-date knowledge of insurance policies and coding procedures. Building positive relationships with patients and insurance representatives, staying organized, and regularly attending industry training can help address these challenges and improve collection rates.
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Medical Billing Collections jobs near you
Infographic showing various Medical Billing Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,673 per year, or $20.5 per hour.

Medical Billing & Collections Generalist

Rotech Healthcare Inc.

Lafayette, IN • On-site

$17.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Summary
We are seeking a dedicated Billing Collection Generalist for our Billing Center. In this position you are responsible for the completion of special projects as assigned by the Billing Center manager (BCM) or supervisor (BCS), working directly with them to ensure all projects are handled effectively and efficiently.
Pay starting at $15
  • Mon - Fri scheduled shift / flex hours between 7am - 5pm
  • Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval

Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • All manual re-billing audits are reviewed for accuracy and turned into supervisor for approval before posting, insures release of claim
  • Contacts payer, patient or location as appropriate
  • Documents all work done in iWorkQ via notes and patient notes in eIntake
  • Ensures good communication with locations and payers
  • Processes all adjustments within iWorkQ
  • Processes doctor and insurance changes in eIntake
  • Reports to BCC Supervisor any payer trends preventing payment
  • Resolves emails from BCC Supervisor/BCM within 48 hours
  • Reviews patient information in IMBS and eIntake to determine why the claim is unpaid
  • Reviews patient information in IMBS to determine if an adjustment is valid
  • Special Projects as assigned by the BCD with specific instructions as to how to complete and when to complete by
  • Works with BCC Supervisor and Team Lead on resolution of payer and patient issues
  • Performs other duties as assigned

Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen (when applicable for the position)
  • Compliance with healthcare facility credentialing process (when applicable for the position)
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience
  • High school diploma or GED equivalent, required

Preferred Education and/or Experience
  • One to three years of related prior work experience in a team-oriented environment
  • Experience in medical field and administrative record management, preferred
  • Strong customer service background

Skills and Competencies
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands
  • Lifting may be required at times
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and/or tablet and paperwork

Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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