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Medical Billing Collections Jobs (NOW HIRING)

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

Strong knowledge of revenue cycle processes and medical billing. * Excellent problem-solving and analytical skills. * Ability to research and resolve complex account issues. * Strong communication ...

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

Strong knowledge of revenue cycle processes and medical billing. * Excellent problem-solving and analytical skills. * Ability to research and resolve complex account issues. * Strong communication ...

LearnWell

$45K - $48K/yr

Summary LearnWell is seeking a Billing & Collections specialist to join an energetic team dedicated to expanding access to affordable, behavioral healthcare for our MA and NY practices. Our medical ...

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How much do medical billing collections jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for medical billing collections in the United States is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.60 per hour, depending on experience, location, and employer.

What does a medical billing collections specialist do?

A medical billing collections specialist is responsible for following up on unpaid or overdue medical bills, contacting patients or insurance companies to collect payments, and ensuring accounts are settled accurately. They often use billing software and have knowledge of healthcare regulations and insurance processes to resolve billing issues efficiently.

What is the difference between Medical Billing Collections vs Medical Billing?

AspectMedical Billing CollectionsMedical Billing
CertificationsMedical Billing Certification, Collections Certification (optional)Medical Billing Certification (preferred)
Work EnvironmentCollections departments, often in healthcare offices or outsourcing firmsBilling departments within healthcare facilities or billing companies
Primary ResponsibilitiesFollow-up on unpaid claims, recovering overdue paymentsSubmitting claims, coding, and processing payments
Common UsageFocuses on overdue accounts and payment recoveryHandles entire billing cycle from claim submission to payment posting

Medical Billing Collections primarily concentrates on recovering unpaid or overdue patient accounts, while Medical Billing covers the entire process of submitting claims and managing payments. Both roles require similar certifications and work in healthcare billing environments, but their core functions differ in focus and scope.

What is medical billing collections?

Medical billing collections refer to the process of pursuing payments on medical bills from patients and insurance companies. This job involves reviewing accounts, sending invoices, following up on unpaid bills, and working to resolve any discrepancies or denials from payers. Professionals in this field must have a strong understanding of insurance policies, billing codes, and healthcare regulations. Effective communication and negotiation skills are essential to work with both patients and insurers to collect outstanding balances.

What are the key skills and qualifications needed to thrive as a medical billing collections specialist?

To thrive as a Medical Billing Collections Specialist, you need strong knowledge of medical billing procedures, coding systems like ICD-10 and CPT, and a high school diploma or equivalent—often supplemented by specialized certification. Familiarity with billing software, electronic health records (EHRs), and insurance claim management systems is typically required. Excellent communication, attention to detail, and problem-solving abilities help you effectively resolve payment issues and work with patients or insurers. These skills and qualifications are essential to ensure accurate reimbursement, minimize claim denials, and maintain the financial health of healthcare organizations.

Is it hard to get a job as a medical billing collections?

Getting a job as a medical billing collections specialist generally requires basic knowledge of medical billing processes, familiarity with billing software, and strong attention to detail. Entry-level positions are often available, and relevant certifications can improve job prospects, but competition can vary based on location and experience levels.

What are some common challenges faced by professionals in medical billing collections, and how can they be effectively managed?

Professionals in medical billing collections often encounter challenges such as insurance claim denials, delayed payments, and complex patient inquiries regarding billing statements. Effectively managing these issues requires strong attention to detail, clear communication skills, and up-to-date knowledge of insurance policies and coding procedures. Building positive relationships with patients and insurance representatives, staying organized, and regularly attending industry training can help address these challenges and improve collection rates.
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Medical Billing Collections jobs near you
Infographic showing various Medical Billing Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,673 per year, or $20.5 per hour.

Billing & Collections Specialist I

MED-EL Corporation

Durham, NC • On-site

$17.25 - $23.50/hr

Full-time

Posted 26 days ago

Job description

Description

We're looking for a detail-oriented Billing & Collections Specialist I to join our Revenue Cycle team. In this role, you'll help ensure timely and accurate reimbursement by managing accounts receivable, resolving billing issues, and supporting the overall revenue cycle process. You'll collaborate with internal teams, insurance payers, and customers to research and resolve account issues while delivering excellent customer service.

This is an excellent opportunity for someone with revenue cycle or medical billing experience who enjoys problem-solving, working in a collaborative environment, and making a direct impact on organizational success.


Key Responsibilities
  • Respond promptly and professionally to internal and external billing inquiries.
  • Collaborate with cross-functional teams to resolve billing questions and support revenue cycle operations.
  • Research and resolve account discrepancies and payment issues.
  • Follow up on outstanding accounts receivable, insurance claims, appeals, and payer denials.
  • Communicate billing processes and reimbursement information to customers and stakeholders.
  • Process payer-related issues through to resolution.
  • Maintain accurate account information and ensure the integrity of revenue cycle records.
  • Support the movement of accounts throughout the revenue cycle process.


This position reports to the Revenue Cycle Manager or Revenue Cycle Supervisor.

Requirements

  • Understanding of insurance reimbursement methodologies.
  • Familiarity with CPT, HCPCS, and ICD-10 coding.
  • Experience with electronic claims filing and medical billing systems.
  • Understanding of and commitment to HIPAA regulations and patient confidentiality.
  • At least one year of experience in revenue cycle, medical billing, or collections.
  • Durable Medical Equipment (DME) industry experience.
  • Experience working with revenue cycle management systems.

Apply