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Medical Administrative Assistant Jobs in Springfield, IL

Group Marketing Services

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Administrative Assistant

Lincoln, IL · On-site

$16 - $17/hr

Insurance Administrative Assistant / Customer Service Representative Group Marketing Services is ... Comprehensive benefits package including medical, dental, vision, life insurance, and long-term ...

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Administrative Assistant

Springfield, IL · On-site

$16/hr

If so, we are looking for you to join our team as a Part-Time Administrative Assistant at Poplar Place in Springfield, IL! ESSENTIAL JOB FUNCTIONS: * Providing timely and professional responses to ...

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Administrative Assistant

Springfield, IL · On-site

$16 - $20/hr

If so, we are looking for you to join our team as a Part-Time Administrative Assistant at Poplar Place in Springfield, IL! ESSENTIAL JOB FUNCTIONS: * Providing timely and professional responses to ...

WESTCARE INC

Administrative Assistant (52063)

Lincoln, IL · On-site

$15.87 - $18.75/hr

Provide administrative/secretarial support to the assistant program director/supervising clinical counselor, e.g., scheduling appointments; correspondence; handling incoming/outgoing phone contacts ...

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All JobsMedical Administrative JobsMedical Administrative Assistant JobsMedical Administrative Assistant Jobs in Springfield, IL

Medical Administrative Assistant information

See Springfield, IL salary details

$12

$21

$29

How much do medical administrative assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for medical administrative assistant in Springfield, IL is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.12 per hour, depending on experience, location, and employer.

What is the difference between Medical Administrative Assistant vs Medical Secretary?

AspectMedical Administrative AssistantMedical Secretary
CredentialsTypically requires a certificate or diploma in medical administrationOften requires similar certifications, but may also have secretarial training
Work EnvironmentHospitals, clinics, private practicesDoctors' offices, clinics, healthcare facilities
Job DutiesScheduling, billing, patient records, administrative tasksScheduling, correspondence, managing patient files, administrative support

Both roles support healthcare operations with administrative tasks, but Medical Administrative Assistants often have broader responsibilities including billing and coding, while Medical Secretaries focus more on correspondence and scheduling. The roles are similar and sometimes overlap, but the Medical Administrative Assistant position generally requires more specialized training in medical administration.

What are some common challenges medical administrative assistants face when managing patient scheduling and how can they overcome them?

Medical Administrative Assistants often encounter challenges such as last-minute cancellations, overlapping appointments, and managing high patient volumes. To address these, effective use of scheduling software, clear communication with patients about policies, and proactive confirmation calls or reminders can help minimize disruptions. Staying organized and adaptable is key, as is collaborating closely with clinical staff to prioritize urgent cases and ensure a smooth patient flow.

What are the key skills and qualifications needed to thrive as a medical administrative assistant?

To thrive as a Medical Administrative Assistant, you need strong organizational skills, attention to detail, and a solid understanding of medical terminology, typically supported by a high school diploma or relevant certification. Familiarity with practice management software, electronic health records (EHR) systems, and medical billing processes is essential. Excellent communication, professionalism, and the ability to multitask make someone stand out in this role. These skills and qualities ensure efficient office operations, accurate patient records, and a positive experience for both patients and healthcare providers.

What is a medical administrative assistant?

Medical administrative assistants are professionals who handle the administrative and clerical tasks in healthcare settings such as hospitals, clinics, and doctors' offices. Their responsibilities include scheduling appointments, managing patient records, handling billing and insurance paperwork, and communicating with patients and healthcare staff. They play a crucial role in ensuring the smooth operation of medical offices, allowing healthcare providers to focus on patient care.

What is an administrative medical assistant?

An administrative medical assistant oversees the front desk area of a healthcare facility. These clerical professionals specialize in handling the day-to-day administration of the facility so that physicians, nurses, and other medical staff can serve patients efficiently. As an administrative medical assistant, your job duties include providing customer service support to patients, scheduling appointments, filing insurance claims, and handling patient billing. You must also be well-versed on the latest HIPAA and JCAHO mandates concerning patient privacy and rights.

More about Medical Administrative Assistant jobs
What are popular job titles related to Medical Administrative Assistant jobs in Springfield, IL? For Medical Administrative Assistant jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Medical Administrative Assistant jobs in Springfield, IL look for? The top searched job categories for Medical Administrative Assistant jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Medical Administrative Assistant jobs? Cities near Springfield, IL with the most Medical Administrative Assistant job openings:
Medical Administrative Assistant jobs near you
Infographic showing various Medical Administrative Assistant job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,065 per year, or $21.2 per hour.

Administrative Assistant

Diversified Services Network, Inc.

Springfield, IL • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Position Summary
Diversified Services Network (DSN) is seeking a reliable, organized, and customer-focused Administrative Assistant to join our team in Springfield, Illinois. This onsite position provides administrative support to the office while assisting with document processing for our Eligibility project.
Key Responsibilities
  • Greet visitors and maintain a professional and welcoming front desk as needed.
  • Receive, sort, and distribute incoming mail and packages as needed.
  • Prepare and process outgoing mail and shipments.
  • Assist the Eligibility Services team with document intake and processing.
  • Review, organize, scan, and file and electronic documents.
  • Maintain accurate filing systems and ensure confidential records are properly secured.
  • Assist with data entry and document tracking.
  • Support office operations by ordering supplies and maintaining an organized work environment.
  • Schedule meetings and assist with general administrative tasks as needed.
  • Perform other administrative duties as assigned.

Minimum Qualifications
  • High school diploma or equivalent required; Associate degree preferred.
  • Experience working in a professional office environment.
  • Strong customer service and communication skills.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Excellent organizational skills and attention to detail.
  • Ability to handle confidential information with discretion.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Strong interpersonal skills and a positive, team-oriented attitude.

Preferred Qualifications
  • Experience processing, organizing, or managing confidential documents.
  • Familiarity with records management and document filing procedures.

Position Details
  • Position: Administrative Assistant
  • Location: Springfield, IL (Onsite)
  • Employment Type: Full-Time
  • Schedule: Monday-Friday, standard business hours
  • Pay Rate: Approximately $17.00-$18.00 per hour

Benefits
  • 401(k)
  • Dental insurance
  • Vision Insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid Holidays

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