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Med Caller Jobs (NOW HIRING)

Gastromed, LLC

Pre-Caller

Miami, FL · On-site

$17 - $19/hr

Pre-Caller REPORTS TO: Clinical Director / Registered Nursed / Physicians FLSA STATUS: Non-Exempt ... Knowledge of medical terminology, patient scheduling systems, and EMR documentation. * Excellent ...

Blood Bank of Alaska

Donor Caller

Anchorage, AK · On-site

Donor Caller This position will be responsible for: Contacting blood donors by telephone to ... related medical issues, and respond to questions. Directly communicating with blood donors to ...

corpay

Senior Strategic Caller

Brentwood, TN · On-site

What We Need Corpay is currently looking to hire a Senior Strategic Caller. This position falls ... Medical, Dental & Vision benefits available the 1st month after hire * Automatic enrollment into ...

Blood Bank of Alaska, Inc.

Donor Caller

Anchorage, AK · On-site

$17/hr

Donor Caller Department: Collections / Recruitment Reports To: Donor Recruitment Supervisor ... related medical issues, and respond to questions. Directly communicating with blood donors to ...

corpay

Senior Strategic Caller

Brentwood, TN

What We Need Corpay is currently looking to hire a Senior Strategic Caller. This position falls ... Medical, Dental & Vision benefits available the 1st month after hire * Automatic enrollment into ...

Blood Bank of Alaska

Donor Caller

Anchorage, AK · On-site

$17/hr

Donor Caller Department: Collections / Recruitment Reports To: Donor Recruitment Supervisor ... medical issues, and respond to questions. • Directly communicating with blood donors to extend ...

Corpay

Senior Strategic Caller

Brentwood, TN · On-site

How We Work As a Strategic Caller, Corpay will set you up for success by providing: * Assigned ... Medical, Dental & Vision benefits available the 1st month after hire * Automatic enrollment into ...

Champion Records Service

Be Seen First

Medical Record Retrieval Caller / Follow Up Specialist

Houston, TX · On-site

$17 - $19/hr

We specialize in obtaining medical, billing, radiology, employment, banking, and other litigation-related records with accuracy, urgency, and communication. Our culture is built around teamwork ...

Champion Records Service

Be Seen First

Medical Record Retrieval Caller / Follow Up Specialist

Houston, TX · On-site

$17 - $19/hr

We specialize in obtaining medical, billing, radiology, employment, banking, and other litigation-related records with accuracy, urgency, and communication. Our culture is built around teamwork ...

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All JobsMed Caller Jobs

Med Caller information

See salary details

$5

$20

$27

How much do med caller jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for med caller in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Med Caller vs Medical Biller?

AspectMed CallerMedical Biller
Required CredentialsHigh school diploma, communication skillsHigh school diploma, knowledge of billing codes
Work EnvironmentCall centers, healthcare officesMedical offices, billing departments
Employer & Industry UsageHospitals, clinics, insurance companiesMedical practices, billing companies
Common Search & ComparisonYesNo

Med Callers primarily handle patient outreach and appointment scheduling via phone, focusing on communication skills. Medical Billers process billing and coding for insurance claims, requiring knowledge of billing codes. While both roles work within healthcare settings, Med Callers focus on patient communication, whereas Medical Billers handle financial documentation and reimbursement processes.

More about Med Caller jobs
What job categories do people searching Med Caller jobs look for? The top searched job categories for Med Caller jobs are:
Infographic showing various Med Caller job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 45% Full Time, 12% Part Time, and 40% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $43,666 per year, or $21 per hour.

Pre-Caller

Gastromed, LLC

Miami, FL • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

JOB TITLE: Pre-Caller

REPORTS TO: Clinical Director / Registered Nursed / Physicians

FLSA STATUS: Non-Exempt

JOB SUMMARY:

The Pre-Caller is responsible for contacting patients prior to their scheduled procedures to review medical and preparation information, ensure all documentation is complete, and promote patient readiness for their upcoming appointment. This position requires excellent communication skills, attention to detail, and professionalism in patient interactions. The Pre-Caller functions cooperatively with physicians, nurses, and administrative staff to support smooth clinical operations and enhance patient satisfaction.

QUALIFICATIONS/EDUCATION:

  • High school diploma or equivalent required; medical assistant or healthcare experience preferred.
  • Minimum of one (1) year of experience in a medical office or clinical setting.
  • Knowledge of medical terminology, patient scheduling systems, and EMR documentation.
  • Excellent communication and customer service skills.
  • Ability to handle confidential information with discretion and professionalism.
  • Basic understanding of GI procedures and preparation guidelines preferred.
  • Maintains Basic Life Support (BLS) certification (preferred).


CETIFICATIONS/LICENSES:

  • N/A

PRIMARY RESPONSIBILITIES

Patient Communication and Education

  1. Contacts patients prior to scheduled procedures to confirm appointment date, time, and arrival instructions.
  2. Reviews preparation instructions for upcoming procedures (e.g., colonoscopy prep, fasting, medication restrictions) and ensures patient understanding.
  3. Provides procedure reminders and answers basic patient questions within the scope of knowledge.
  4. Ensures patients understand transportation requirements and post-procedure care instructions.

Patient Information and Documentation

  1. Accurately enters and updates patient demographic and clinical information into the electronic medical record (EMR) system.
  2. Verifies insurance and referral information as needed.
  3. Documents all patient communications, confirmations, and special notes (e.g., allergies, special needs).
  4. Reviews and confirms completion of required forms and consents prior to the procedure date.

Clinical Information Review

  1. Reviews medical history, medications, and allergies with the patient prior to the procedure.
  2. Flags any discrepancies, missing data, or potential contraindications for nurse or physician review.
  3. Ensures patients are reminded to bring an updated medication list on the day of the procedure.

Collaboration and Coordination

  1. Communicates effectively with the nursing and clinical teams regarding patient readiness, cancellations, or rescheduling.
  2. Coordinates with front office staff to confirm accurate scheduling and documentation.
  3. Reports any patient concerns or abnormal findings to the supervising nurse or physician promptly.

Customer Service and Professionalism

  1. Provides courteous and empathetic service in all patient interactions.
  2. Maintains patient confidentiality and adheres to HIPAA and facility privacy policies.
  3. Contributes to a supportive, team-oriented work environment.
  4. Perform other related duties as assigned by management.

PHYSICAL DEMANDS:

  • Work involves prolonged periods of sitting, using the telephone and computer, and occasional light lifting (up to 25 pounds).
  • Must be able to communicate clearly and effectively by phone.

We offer Competitive salaries,

Benefits:

  • Health Insurance is covered 100% by the employer.
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid time off
  • 401k
  • 401K matching