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Matrix Aviation Services Jobs (NOW HIRING)

StandardAero

Aviation Customer Manager

Maryville, TN · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Ensures Customer Service Team is meeting the targets for performance on turn time, invoicing and ... Team leadership skills; ability to lead teams in a matrix environment (without direct reporting ...

StandardAero

Aviation Customer Manager

Maryville, TN

  • Medical

  • Life

  • Retirement

  • PTO

Ensures Customer Service Team is meeting the targets for performance on turn time, invoicing and ... Team leadership skills; ability to lead teams in a matrix environment (without direct reporting ...

RS&H

VP, National Aviation Market Growth Leader

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

Orlando, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

Tampa, FL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

Denver, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

RS&H

VP, National Aviation Market Growth Leader

Houston, TX

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop and implement our firmwide aviation market growth objectives, working closely in a matrix ... Experience in professional services, AEC, or consulting industries specific to the assigned market.

Yingling Aviation Inc

Director of Training

Wichita, KS · On-site

  • Medical

  • Retirement

Administer the learning management system (or equivalent) and maintain the company training matrix ... factors in aviation maintenance. * Familiarity with FBO/line-service and avionics training ...

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Matrix Aviation Services information

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How much do matrix aviation services jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for matrix aviation services in the United States is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.56 per hour, depending on experience, location, and employer.

What is Matrix Aviation Services?

Matrix Aviation Services is a company that provides ground support and aviation services to airlines and airports. Their offerings typically include aircraft cleaning, baggage handling, ramp services, and customer service for passengers. Matrix Aviation Services helps ensure that airport and airline operations run smoothly and efficiently. Employees may work on the tarmac, in terminals, or behind the scenes to support daily flight operations.

What does a typical day look like for an employee at Matrix Aviation Services?

At Matrix Aviation Services, a typical day involves coordinating closely with team members to manage ramp services, aircraft cleaning, and baggage handling. Employees often rotate tasks to maintain efficiency and safety standards, and clear communication is essential as schedules can change based on flight arrivals and departures. Collaboration with airline staff, ground crew, and supervisors is a regular part of the job to address any operational challenges and ensure timely service. Team meetings and briefings are common to align on daily objectives and resolve any logistical issues, fostering a supportive and dynamic work environment.

What are the key skills and qualifications needed to thrive as an Aviation Services Agent at Matrix Aviation Services?

To thrive as an Aviation Services Agent at Matrix Aviation Services, you generally need strong organizational abilities, attention to detail, and a high school diploma or equivalent. Familiarity with ground service equipment, safety protocols, and airport management systems like airline departure control systems is common in this role. Excellent customer service, teamwork, and effective communication are standout soft skills for handling both passenger and operational needs. These qualifications ensure efficient, safe, and customer-focused ground operations in a fast-paced airport environment.

What is the difference between Matrix Aviation Services vs Aircraft Maintenance Technician?

AspectMatrix Aviation ServicesAircraft Maintenance Technician
CertificationsTypically requires FAA or EASA certifications, depending on locationRequires FAA Airframe and Powerplant (A&P) certification or equivalent
Work EnvironmentAircraft maintenance facilities, hangars, and on-site at airportsAircraft hangars, maintenance shops, and on-site at airports
Employer & Industry UsageAirlines, maintenance providers, and aviation service companiesAircraft repair stations, airlines, and maintenance organizations

Both roles involve aircraft maintenance and require similar certifications. Matrix Aviation Services often refers to a broader range of aviation support services, while Aircraft Maintenance Technicians focus specifically on aircraft repair and maintenance tasks. Understanding these distinctions helps job seekers find the right opportunities in the aviation industry.

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What states have the most Matrix Aviation Services jobs?

States with the most job openings for Matrix Aviation Services jobs include:

What job categories do people searching Matrix Aviation Services jobs look for?

The top searched job categories for Matrix Aviation Services jobs are:

Matrix Aviation Services jobs near you
Infographic showing various Matrix Aviation Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,812 per year, or $21.5 per hour.

Aviation Customer Manager

StandardAero

Maryville, TN • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago

StandardAero rating

8.6

Company rating: 8.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

13th of 66 rated aviation services

Job description


Build an Aviation Career You're Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.
As an Aviation Customer Manager, you'll help us set the bar high across our entire organization so we can keep exceeding customer expectations. You'll play a vital role in ensuring the reliability of aviation repair and maintenance through training and preparation.
What You will do:
  • Develops and maintains business relationship with customers. Oversees and participates in customer related visits and functions.
  • Provides coordination of all local and remote resources necessary to satisfy the needs of the customer; serves as the contractual owner being completely familiar with all contractual and regulatory requirements of the customer.
  • Coordinates with operations to optimize due date compliance and maximize profitability.
  • Monitors the financial status of each specified customer.
  • Ensures Customer Service Team is meeting the targets for performance on turn time, invoicing and other performance measures as developed.
  • Participates in the development and analysis of Customer Service measures of performance (MOPs).
  • Manages Trade Working Capital (TWC) by the continual reduction of shipped-not-invoiced and aged work-in-progress measures of performance.
  • Ensures all contractual or agreed to reports are provided to customers in a timely manner.
  • Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports.
  • Participates as a member of the management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes.
  • Performs duties outlined in the managed Customer Service job descriptions, including acting as a liaison between customers and operations regarding contractual requirements, status of work, pricing, scheduling and shipping; assisting with the settlement of customer complaints; and reviewing and coordinating all contract/transaction work for the business unit/market segment to ensure adherence to the contract/agreement.
  • Observes and reports any issues or concerns in support of the company-wide quality, environmental and Safety Management System [SMS] policies.
  • Carries out special projects as assigned.

Minimum Qualifications:
  • 5+ years of Aerospace or Aviation experience - in aircraft maintenance, repair and overhaul or managing fleet or maintenance programs in airlines or leasing business.
  • 5+ years experience working in a role with heavy focus on commercial, contracts, program management
  • 5+ years experience in a customer facing role, or similar complexity of internal and external stakeholder management.

Preferred Characteristics
  • Experience working within an Engine or Aircraft OEM, or a large 121 operator strongly preferred.
  • Bachelor Degree in business administration, finance, or a related field.
  • Strong financial acumen; prior experience with budgets & financial statements.
  • Strong planning, organizational, analytical, decision making and problem solving skills while demonstrating situational awareness.
  • Team leadership skills; ability to lead teams in a matrix environment (without direct reporting responsibility).
  • Competent working in a culturally diverse environment with a demonstrated sensitivity to other cultural norms and practices.
  • A thorough knowledge of company instructions.
  • Strong verbal and written communication skills as well as presentation skills.
  • Experience building strong working relations with customers.
  • Self motivated with the ability to motivate others.
  • Working knowledge of PC's in the current company operating system environment including Microsoft Office.
  • Ability to travel to customer locations to establish and/or maintain a good working relationship.

Benefits that make life better:
  • Comprehensive Healthcare
  • 401(k) with 100% company match; up to 5% vested
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
  • Short- & Long-Term Disability
  • Life & AD&D Insurance
  • Learning & Training opportunities

Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
StandardAero offers equal employment opportunities for all. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
Must meet US Persons requirements per ITAR.
StandardAero is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, transgender status, genetic information, status as a protected veteran, and basis of disability status or any other federal, state or local protected class.
About Us
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

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