POSITION OVERVIEW Applications accepted from: All Persons Interested Division: Customer Experience Reporting Location: Robinson Neighborhood Library Workdays & Hours: Monday - Sunday, 8:00am - 8:00pm (varies) *Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Houston Public Library (HPL) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as a Librarian II Assistant Manager in Neighborhood Libraries. Under the leadership of the library manager, the Librarian II will be responsible for providing leadership for assigned staff. Successful candidates will demonstrate strong communication skills, deliver outstanding customer service, and exhibit a genuine interest in engaging with individuals of all ages and diverse backgrounds.
The Librarian II duties will include: Leading and supervising assigned staff including providing timely and objective feedback of performance and fostering the learning and development of staff. Providing and modeling exceptional public service and making the library a welcoming space for all. Overseeing programs and library services for all ages.
Taking initiative to creatively solve problems and possessing sound decision-making skills. Having a strong working knowledge of Microsoft software, electronic devices, and other technologies. Interacting with customers at the customer service desk to find information and library materials.
Liaising with the community through outreach and developing partnerships with local community organizations. Performing collection development and maintenance. Serving as the Assistant Manager and as the person in charge for the location or grouping in the absence of the manager.
Requires evenings and weekends (Saturday and Sundays) 8am-8:15pm shift work on a rotating basis. Other duties as assigned. Applicants are encouraged to submit a Cover Letter and Resume when applying.
For a location listing of our 37 Neighborhood Libraries, please visit www.houstonlibrary.org/all-locations. About Us: The Houston Public Library's mission-Linking YOU to the World-guides our vision to be Houston's most trusted source of information. We are dedicated to fostering a connected and informed community, where all Houstonians have equitable access to resources and innovative tools that empower them to thrive in a global society
From early literacy to career development and lifelong enrichment, we are proud to support lifelong learning at every stage of life. We are more than just a place for books; we are a hub for community connection, where Houstonians come together to engage, collaborate, and build a sense of belonging. WORKING CONDITIONS Position requires stooping and bending; lifting of library materials up to 20 pounds.
Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing. MINIMUM REQUIREMENTS EDUCATION REQUIREMENTS Requires a Master of Library Science degree from a school accredited by American Library Association (ALA) and one year of library experience.
OR Requires a Bachelor's degree plus 18 hours toward a Master of Library Science degree from a school accredited by ALA and two () years of library experience. A Master of Library Science degree must be completed within two (2) years from being hired into this classification. LICENSE REQUIREMENTS A valid driver license and compliance with the City of Houston's policy on driving (AP 2-2).
PREFERENCES PREFERENCES **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** Experience in personnel management and supervision. Ability to plan and organize work and skilled at prioritization. Strong interpersonal skills and the ability to collaborate with others
Experience working with people of diverse backgrounds. Ability to communicate effectively orally and in writing. Ability to motivate, develop, train, and direct staff in a collaborative team environment.
Knowledge of current versions of MS Office (Excel, Word, PowerPoint, OneDrive and Outlook), Sirsi Symphony. Bilingual skills (Spanish/English) preferred GENERAL INFORMATION SELECTION / SKILLS TESTS REQUIRED Department may administer skills assessment test SAFETY IMPACT POSITION: Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
PAY GRADE: 21 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-393-1472
If you need special services or accommodations, 832-393-1472 (TTY 7-1-1). If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. EOE - Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.