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Manager Vanguard Customer Service Jobs in Decatur, GA

Vanguard Truck Centers

Receptionist

Forest Park, GA

$19 - $21/hr

Vanguard Truck Centers owns and operates full service commercial truck centers in the United States ... Greets showroom customers and determines the nature of their visit. * Directs customers to the ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Handles customer service issues in a professional and timely manner. * Maintain the assigned ... Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.

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Manager Vanguard Customer Service information

See Decatur, GA salary details

$23.9K

$56.6K

$98.6K

How much do manager vanguard customer service jobs pay per year?

As of Jul 8, 2026, the average yearly pay for manager vanguard customer service in Decatur, GA is $56,626.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

How much does a Vanguard fund manager make?

A Vanguard fund manager's salary typically ranges from $80,000 to $150,000 annually, depending on experience, location, and fund size. Compensation may also include bonuses and performance-based incentives, especially for senior or specialized roles.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically managerial or executive positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and strategies.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

Does Vanguard allow remote work?

Vanguard Customer Service Manager roles typically offer remote work options, especially for experienced employees, but availability depends on the specific position and location. Many customer service roles at Vanguard can be performed remotely with proper equipment and adherence to company policies.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

Is it hard to get hired by Vanguard?

The Manager Vanguard Customer Service role typically requires relevant experience in customer service and management, along with strong communication skills. The hiring process can be competitive, often involving multiple interview rounds and assessments of skills and fit for the role.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
What are popular job titles related to Manager Vanguard Customer Service jobs in Decatur, GA? For Manager Vanguard Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in Decatur, GA look for? The top searched job categories for Manager Vanguard Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Manager Vanguard Customer Service jobs? Cities near Decatur, GA with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you
Customer Service Manager

Customer Service Manager

All Ways Caring HomeCare

Atlanta, GA • On-site

$21/hr

Full-time

Retirement

Posted 20 days ago

Job description

Our Company

All Ways Caring HomeCare

Overview

Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 
External Job Description

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks
Qualifications

What you will need:

  • Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver's license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills
About our Line of Business

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.

Additional Job Information

At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • referral bonuses. Work with your friends
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 
Salary RangeUSD $21.00 / HourEmployment Type: FULL_TIME

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