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Full Time Aetna Customer Service Jobs in Decatur, GA

PetSuites

Customer Service Representative

Roswell, GA · On-site

$11/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

PetSuites

Customer Service Representative

Roswell, GA · On-site

$12/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

ays s.r.o.

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you ... This is a full-time position with the opportunity for growth within the company. Key ...

New

PetSuites

Customer Service Representative

Roswell, GA · On-site

$12/hr

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members. Who We Are NVA Pet ...

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All JobsAetna Customer Service JobsFull Time Aetna Customer Service JobsFull Time Aetna Customer Service Jobs in Decatur, GA

Full Time Aetna Customer Service information

See Decatur, GA salary details

$8

$16

$26

How much do full time aetna customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for full time aetna customer service in Decatur, GA is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Aetna Customer Service representative, and why are they important?

To thrive as a Full Time Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some positions preferring previous customer service or healthcare experience. Familiarity with CRM systems, call center software, and knowledge of healthcare terminology or HIPAA regulations is often required. Patience, empathy, and active listening are crucial soft skills for effectively assisting diverse members and resolving their concerns. These skills ensure efficient service delivery, high member satisfaction, and compliance with healthcare regulations.

What is the difference between Full Time Aetna Customer Service vs Part Time Aetna Customer Service?

AspectFull Time Aetna Customer ServicePart Time Aetna Customer Service
Work HoursTypically 40 hours/weekLess than 30 hours/week
CredentialsHigh school diploma or equivalent; customer service experienceSame as full-time; often same certifications
Work EnvironmentCall centers or remote settings within healthcare industrySimilar environment, fewer hours
BenefitsFull benefits including health insurance, paid time offLimited or no benefits

Full Time Aetna Customer Service roles involve standard 40-hour workweeks with comprehensive benefits, while Part Time roles offer fewer hours and limited benefits. Both positions require similar credentials and work in comparable healthcare customer service environments, but the commitment and benefits differ significantly.

What are some common challenges faced by Full Time Aetna Customer Service representatives, and how are they supported in overcoming them?

Full Time Aetna Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and assisting customers who may be stressed or frustrated. To support representatives, Aetna provides comprehensive training, access to detailed resources, and ongoing coaching to help navigate these situations effectively. Team leaders and supervisors are readily available for guidance, and peer collaboration is encouraged, fostering a supportive work environment where employees can share best practices and find solutions together.

What are Full Time Aetna Customer Service jobs?

Full Time Aetna Customer Service jobs involve assisting Aetna health insurance members by answering questions, resolving issues, and providing information about benefits, claims, and policies. These positions are typically office-based or remote and require employees to work standard full-time hours, usually 40 hours per week. Customer service representatives play a key role in ensuring members have a positive experience by delivering accurate and timely support, often via phone, email, or chat.
What are the most commonly searched types of Aetna Customer Service jobs in Decatur, GA? The most popular types of Aetna Customer Service jobs in Decatur, GA are:
What are popular job titles related to Full Time Aetna Customer Service jobs in Decatur, GA? For Full Time Aetna Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Full Time Aetna Customer Service jobs in Decatur, GA look for? The top searched job categories for Full Time Aetna Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Full Time Aetna Customer Service jobs? Cities near Decatur, GA with the most Full Time Aetna Customer Service job openings:
Full Time Aetna Customer Service jobs near you

Retail Customer Service (Full-time)

Summitracing

Mcdonough, GA

$14.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

At Summit Racing Equipment, our people are the driving force behind the exceptional service our customers have come to expect. Every day, our team members work together to deliver the right parts, at a great value, with the speed and service that make us The World's Speed Shop.

Our Retail Store in McDonough, GA, is hiring for a Full-time Customer Service Team Member.

Essential Duties and Responsibilities:

  • Deliver outstanding customer service by assisting customers with purchases, returns, exchanges, and product questions.

  • Process customer returns, warranty paperwork, and maintain accurate merchandise inventory.

  • Stock merchandise, replenish displays, and help maintain an organized, sales-ready store.

  • Support merchandising efforts by setting displays and ensuring products are properly priced and presented.

  • Retrieve merchandise, assist customers with carry-outs, and provide a positive checkout and exit experience.

  • Maintain a clean, safe, and welcoming retail environment while meeting established performance standards.

  • Perform other duties and support operational needs as assigned

Requirements:

  • Must be at least 18 years old.

  • Strong customer service and communication skills.

  • Ability to work in a fast-paced retail environment while providing a positive customer experience.

  • Comfortable using point-of-sale systems, computers, and handheld technology.

  • Ability to lift up to 70 lbs. and assist customers with larger purchases.

  • Ability to stand, walk, bend, and reach throughout the shift.

  • Ability to work both independently and as part of a team.

What Success Looks Like:

Success in this role means delivering exceptional customer service, producing accurate, quality work, maintaining dependable attendance, and working as part of a team to create a positive shopping experience for every customer.

Why choose Summit Racing?

  • Generous employee discount

  • Paid Time Off starting after just 30 days

  • Comprehensive Medical, Dental, Vision, and Prescription coverage.

  • Multiple employee reimbursement programs.

  • 401(k) with company match

  • Training, career development, and opportunities to participate in company-sponsored events

Pay Rate: $14.50

Schedule: Flexible availability to work scheduled shifts based on business needs, including mornings, evenings, weekends, and holidays.

ork scheduled shifts based on business needs, including mornings, evenings, weekends, and holidays.

The Team Member Experience:
We work together to take care of our customers, our communities, and each other. When you join the team, you'll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you're passionate about providing the best experience possible to our customers and to your fellow team members, you're in the right place.

If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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