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Manager Value Merchant Services Jobs (NOW HIRING)

Versapay

OR · On-site

$80K - $90K/yr

Strong merchant services/payment processing background with the ability to navigate gateway ... Total OTE ranges from 105k USD to 115k USD We are an equal opportunity employer and value diversity ...

Invesco

Sr Product Mgr Value Equities

Houston, TX · On-site

$120K - $159K/yr

The role is an integral part of the Invesco Americas Product Management team, which provides product line support and service for our North America-based investment capabilities. Invesco Fundamental ...

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Manager Value Merchant Services information

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$33.5K

$106.6K

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How much do manager value merchant services jobs pay per year?

As of Jun 8, 2026, the average yearly pay for manager value merchant services in the United States is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Value Merchant Services vs Merchant Services Specialist?

AspectManager Value Merchant ServicesMerchant Services Specialist
CredentialsRelevant certifications, managerial experienceSales or customer service certifications, industry knowledge
Work EnvironmentSupervisory roles, team managementClient interaction, sales support
Employer & Industry UsageFinancial services, payment processing companiesBanking, payment solutions providers

The Manager Value Merchant Services typically oversees teams and strategic initiatives within payment processing companies, requiring leadership skills and certifications. In contrast, the Merchant Services Specialist focuses on client support and sales, often with a background in customer service or sales certifications. Both roles are integral to the payment industry but differ mainly in scope and responsibilities.

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Manager Value Merchant Services jobs near you

Customer Success Manager, Merchant Services

Versapay

OR • On-site

$80K - $90K/yr

Full-time

Posted 27 days ago

Job description

About Versapay 

Versapay turns accounts receivable (AR) into a competitive advantage.

Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward.

Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.

Think you might be the next Veep to join? Read on!!



What you'll do:
  • Own the customer lifecycle: Seamlessly transition customers from their onboarding journey, focusing on long-term adoption and success, and growing the installed base revenue number. Facilitate training and enablement sessions, regular cadence calls and Executive Business Reviews (EBR's) with customers.  
  • Drive growth and retention: Build and maintain Strategic Account Plans in collaboration with your customers, including retention and growth strategies. Create shared KPI's that are reviewed, mapped, and measured. 
  • Advocate for the customer: Interact with sales, professional services, and product team members on projects to connect client wishes to the larger business strategy. Effectively represent your customers in driving product development for new integrations and features. 
  • Resolve customer problems: Maintain visibility into customer issues and requests in partnership with our Customer Care team, ensuring customers are updated regularly. Act as a point of escalation for high-severity requests and work cross-functionally to drive resolution. 
  • Apply payment-processingexpertiseto drive outcomes:Advise onacceptance flows and integrations, collaborate on pricing/interchange questions, and partner with Risk/Underwriting, disputes/chargebacks, and PCI/security requirements. 
  • Propose improvements: Coordinate with other teams across our organization to propose scalable improvements to our customer journey. Identify problems that affect multiple clients and forecast what those trends mean for future attrition. 
What you'll bring to the team:
  • 5+ years' experience in a SaaS based Customer Success role with renewal and expansion responsibility; history of overachieving company goals. 
  • Payments expertise: Strong merchant services/payment processing background with the ability to navigate gateway/processor/acquirer/payfac/ISO models with a deep understanding of disputes/chargebacks, settlement/funding,  
  • Bachelor's Degree or equivalent experience in Business, Marketing, Communications, Economics, or related field. 
  • Proven experience advising customers' CFOs and AR/Cash Application leaders; strong executive presence and communication. 
  • pricing/interchange, underwriting/risk, and reconciliation. 
  • Customer Obsession: Resolute focus on the needs of the customer above all. Views problems through the customer's lens first, basing decisions and prioritization around their needs. Asks curious questions to understand the 'why' behind customer needs and the impact on their business. 
  • Agility: Highly adaptive in the face of ambiguous and complex problems, taking a flexible and resourceful approach to new challenges. Able to seamlessly alternate between various tasks and roll with the punches when things change. 
  • Follow-through: High motivation, bias to action and strong prioritization. Can work proactively and independently to bring all assigned work to completion with speed and accuracy. 
  • Empathy: Able to relate to others with a different view or experience. Quickly keys into the needs of customers or collaborators, demonstrating sensitivity in responding to challenges. 
  • Collaboration: Assertive with humility, demonstrates an ability to lead change positively. Maintain high standards for verbal and written communication, and is always professional under pressure. 
  • Analytical thinking: Leverages experience and expertise to quickly identify and comprehend complex problems. Adept at understanding how technical things work and walking someone else through the details. Data-driven mindset, utilizing objective measures to assess success and improvement opportunities for customers. 
Preferred/Nice to have
  • Experience supporting customers with ERP-integrated AR and payments workflows; familiarity with NetSuite, Sage Intacct, or Microsoft Dynamics is a plus. 
  • Knowledge of payments optimization trends and tactics that impact a customer's cost of service (e.g., CEDP, Level 3 processing, surcharging, and other optimization solutions). 
  • Experience partnering with internal teams such as Product, Finance, Underwriting, Risk, and Legal to resolve complex, regulated, or risk-sensitive customer scenarios. 
$80,000 - $90,000 a year
Salary range above reflects base salary only. Total OTE ranges from 105k USD to 115k USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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