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Director Of Merchant Services Jobs (NOW HIRING)

Namely

Director of Merchandising

Manhattan, NY · On-site

$90 - $130/hr

The Director of Merchandising owns the end-to-end product strategy, defining the assortment ... Alongside our award winning Havenly design services, we proudly own and operate some of the best ...

Margaux

Director of Merchandising

New York, NY · On-site

$140K - $170K/yr

The Role Margaux is seeking a Director of Merchandising to drive the execution of our seasonal ... This role is ideal for a sharp, detail-oriented footwear merchant who combines strong commercial ...

AMain.com, Inc.

Director of Merchandising

Chico, CA · On-site

Description - Director of Merchandising Reports To: VP of E-Commerce Location: Chico, CA Headquarters - open to remote for the right candidate Position Summary The Director of Merchandising leads the ...

Galls

Director of Merchandising

Chicago, IL · Hybrid

The Director of Merchandising will lead the company's product, assortment, and vendor strategies ... Ensure vendors consistently meet expectations related to margin, service levels, fulfillment ...

FFB Bank

Merchant Relationship Manager

Cerritos, CA · On-site

$85K/yr

... of banking services, including business and personal accounts, specialized lending, and modern ... Performs follow up with Merchant Services referrals from bank employees. * Provides telephone ...

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Director Of Merchant Services information

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$35K

$92.1K

$175K

How much do director of merchant services jobs pay per year?

As of Aug 9, 2026, the average yearly pay for director of merchant services in the United States is $92,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $110,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by a director of merchant services, and how can they be addressed?

Directors of Merchant Services often face challenges related to integrating new payment technologies, maintaining high levels of client satisfaction, and navigating regulatory changes. To address these, it’s important to stay current with industry trends, foster strong relationships with both internal teams and merchant clients, and implement robust training programs for staff. Collaboration with IT, compliance, and sales departments is also crucial to ensure seamless operations and proactive problem-solving.

What does a director of merchant services do?

A Director of Merchant Services oversees the strategy, operations, and management of payment processing solutions for businesses, often within financial institutions or payment companies. They are responsible for leading teams that manage merchant accounts, ensuring compliance with industry regulations, and optimizing payment processes for efficiency and security. Their role often includes developing partnerships, improving customer experiences, and driving growth in merchant acquisition and retention. This leadership position requires a strong understanding of payment technologies, risk management, and market trends in the payments industry.
More about Director Of Merchant Services jobs
What cities are hiring for Director Of Merchant Services jobs? Cities with the most Director Of Merchant Services job openings:
What states have the most Director Of Merchant Services jobs? States with the most job openings for Director Of Merchant Services jobs include:
What job categories do people searching Director Of Merchant Services jobs look for? The top searched job categories for Director Of Merchant Services jobs are:
Director Of Merchant Services jobs near you
Infographic showing various Director Of Merchant Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $92,073 per year, or $44.3 per hour.

AML & Compliance Analyst - Merchant Services & ISO Monitoring

First Central Saving Bank

Whitestone, NY • On-site

$80K - $95K/yr

Full-time

Posted 10 days ago

Job description

Purpose:
The AML & Compliance Analyst is responsible for monitoring merchant services and ISO relationships to identify, investigate, and mitigate potential money laundering, fraud, financial crime, regulatory compliance, and operational risks. This role performs ongoing reviews of merchant accounts throughout the customer lifecycle, conducts transaction monitoring investigations, supports suspicious activity reporting requirements, and ensures compliance with applicable BSA/AML regulations, FinCEN guidance, OFAC requirements, and company policies.
The Analyst works closely with Compliance, Risk Management, Operations, Merchant Services, and Underwriting teams to identify unusual activity patterns, perform enhanced due diligence reviews, and support the Bank's overall AML and Compliance Program.
Salary commensurate with experience 85k-95k Annually
Job Functions:
AML Transaction Monitoring & Investigations
  • Review and investigate automated and manual AML alerts generated through transaction monitoring systems.
  • Conduct risk-based investigations of potentially suspicious merchant activity and determine whether escalation is warranted.
  • Analyze transaction behavior, processing volumes, refunds, credits, reversals, chargebacks, and other payment activity to identify unusual patterns or anomalies.
  • Investigate potential red flags related to money laundering, structuring, fraud, merchant collusion, transaction laundering, and other illicit activity.
  • Document investigative findings and maintain accurate case files with supporting evidence.
  • Assist in the preparation of Suspicious Activity Reports (SARs) and related regulatory documentation.
Merchant Services Monitoring
  • Conduct ongoing reviews of merchant accounts throughout the customer lifecycle.
  • Monitor merchant processing activity to ensure consistency with expected business operations and customer profiles.
  • Review high-risk merchant portfolios utilizing a risk-based approach.
  • Perform periodic reviews and risk assessments of merchant relationships.
  • Escalate merchants exhibiting elevated compliance, fraud, regulatory, or reputational risk.
ISO & Lending Relationship Monitoring
  • Perform ongoing monitoring of Independent Sales Organization (ISO) and lending-related relationships.
  • Review account activity to identify suspicious patterns, unusual funding activity, excessive transaction growth, or other risk indicators.
  • Conduct enhanced monitoring of higher-risk merchants and ISO relationships.
  • Prepare monitoring reports and recommend appropriate risk mitigation measures.
Enhanced Due Diligence & Compliance Reviews
  • Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews for higher-risk customers.
  • Verify business operations and customer risk profiles through internal and external research.
  • Perform periodic reviews to ensure customer information remains current and complete.
  • Review beneficial ownership, business structures, and supporting due diligence documentation.
OFAC & Regulatory Compliance (As Applicable)
  • Perform OFAC and sanctions screening reviews.
  • Maintain compliance with BSA/AML, USA PATRIOT Act, OFAC, and other applicable regulatory requirements.
Reporting, Audits & Examinations
  • Prepare management reporting and AML monitoring metrics.
  • Maintain complete records of investigations and monitoring activities.
  • Assist with internal audits, regulatory examinations, and independent testing reviews.
  • Support the development and enhancement of AML monitoring procedures and controls.
  • Participate in compliance-related projects and special investigations as assigned
Required Knowledge, Skills and Abilities:
  • Bachelor’s Degree in Finance, Criminal Justice, Business Administration, Accounting, Economics, Compliance, or a related field.
  • Equivalent combination of education and relevant experience may be considered.
  • Minimum 2 years of experience in:
    • AML/BSA Compliance
    • Transaction Monitoring
    • Financial Crimes Investigations
    • Merchant Services Risk Monitoring
    • Payments Compliance
    • Banking Compliance
    • Fintech Compliance
Preferred Certifications
  • CAMS (Certified Anti-Money Laundering Specialist)
  • CFCS (Certified Financial Crime Specialist)
  • CAFP (Certified AML and Fraud Professional)
  • CFE (Certified Fraud Examiner)

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